20 Most Recent Brother MFC-9130CW Wireless Color All-in-One Laser Printer Questions & Answers

Sorry it took 2 days, just checked. Unit display should also give you a number after the print unable message. This should point us in the right direction. Will check this site again Monday morning.

Brother... | Answered on Aug 28, 2019

At last, what we have been waiting for, it's rather simple...
** TO RESET TONER ** For the MFC-9130CW & MFC-9330CDW
This will make your printer believe it has a brand new toner. Once it says toner low, you can reset it and just print until it runs dry, instead of replacing the toner when you still have 500 prints left.
1) Get to the home screen, if you are stuck at the "Toner Low" or "Replace Toner" message, just press the red X
2) Press the FAX button on the touch screen. This is ONLY to light up the numbers so you can....
3) LOCATE and only locate, don't press, the * (asterisk) button. You know where it is now, somewhere to the right of the Red X button
4) Press the glowing home button to get home.
5) Open the top as if you were going to change the toner, but don't remove any toner
6) With the top open, press and hold the now UNLIT * (asterisk) button for at least 5 seconds
7) While KEEPING the lid open, the toner reset menu will show on the screen
8) Reset your "low" or "empty" toner by pressing the color and type to reset, all with the lid open
9) close the lid and wait about 40 seconds per toner that was reset (ie. 80 seconds if you reset 2, 120 seconds if you reset 3)
cstd = cyan Standard, cstr = cyan starter, and one other for high yield, etc... Just reset to whatever type you have installed.
Boom you've just resat your toners.

Brother... | Answered on Aug 25, 2016

See Step 15 in online instructions at the link below:


Step 15: Reset the PF Kit 1 Counter This will clear the "Replace Parts PF Kit 1" error that keeps coming up.

Step 15a: From the main menu simultaneously press both the 3 and 9 keys once.

You must access the secret reset menu to do this. If you don't time it correctly you will set the number of copies. If you do that just press the Stop/Exit button and try again. You DO NOT hold the keys down, just simultaneously press them once:
Simultaneously press the 3 and 9 buttonsIf you do it correctly, you will see the reset menu on the display:
The Secret Reset Menu

Step 15b: Tap "PF Kit1" on the screen.

Tap PF Kit1It will double check and ask you if you want to "Reset PF Kit1?" Tap "Yes."
Tap YesIt should then say "Accepted" to let you know that the counter has been reset:
After tapping yes it will say "Accepted"To get out of the Reset Menu press the Stop/Exit button:
Press the Stop/Exit button to get out of the Reset Menu

Brother Office... | Answered Yesterday

here is the manual page for troubleshooting the error 1 i would check or the lose wires first and foremost along with the unplug and replug everything and return on the unit

Brother Office... | Answered on Jun 25, 2020


Load the document that you wish to scan into the Brother printer. Tap on the Scan button on the printer's control panel and select Scan To PC option. Choose the File option and click on Start Black or Start Color to begin scanning the document.

Brother Office... | Answered on Jun 24, 2020

  1. Place the Brother machine within range of your WPS or AOSS™ access point/router. ...
  2. Make sure that the power cord is plugged in.
  3. Turn on the machine and wait until the machine is in the Ready state.
  4. Hold down the WPS or AOSS™ button on your WLAN access point/router for a few seconds.
  5. https://www.youtube.com/watch?v=7kE9Sn3V8rI

Brother Office... | Answered on Jun 22, 2020

If you are incapable to print to your installed Brother printer because it is looking as offline, then you can change some of the printer's settings so that you can resume printing documents. Windows gives a built-in feature for toggling between offline mode, which can resolve many of the "Printer Offline" notifications that you are receiving from your Brother printer. But, if this option does not solve your problems, you may need to make some real differences to your printer connection to replace normal printing functionality.

Steps that fix Brother Printer Offline Windows 10:

1. Click the "Start" button at the bottom-left corner of your computer screen, and then click "Devices and Printers."

2. Right-click your Brother printer icon, and then click "See What's Printing."

3. Click "Printer" at the top of the window, and then look for a blue checkmark to the left of "Use Printer Offline."

4. Full Solution of error is here- Brother Printer Offline Windows 10

If Brother Printer Offline Windows 10 is not resolved, this might mean there's waste within the printer's inside. Call the customer services our check this Blog for a full solution.


Brother Office... | Answered on Jun 16, 2020

If the error message or code on your malfunctioning Brother printer is beyond your grasp, we suggest trying a simple fix, if applicable: ... Double-click on Services > scroll down to Print Spooler > right-click Print Spooler > restart. Double-click on Print Spooler > select Automatic for 'startup type' > apply > click Ok.Aug 8, 2017

DIY guide for fixing Brother Printer errors ' Global Office ...

Brother Office... | Answered on Jun 10, 2020

Here is a Brother support page which includes a video on clear paper jams for this and related printers. It is the video near the bottom of the page.


Brother Office... | Answered on Jun 10, 2020

Need more help? Talk to me directly.

Make sure all previous printer software and drivers are removed before installing new printer.

Brother Office... | Answered on Jun 04, 2020

To do this, press the GO and + buttons at the same time until "Reset Parts Life" is displayed. Now press the + button until PF Kit 1 or 2 is displayed and press SET. The counter will now be reset.

Brother Office... | Answered on May 31, 2020

Have you looked at the following site, which a a video on the wireless setup?


Brother Office... | Answered on May 29, 2020

If the printer status is Offline
Right-click the icon for your Brother machine > See what's printing > Printer > Use Printer Offline (remove the checkmark). If Use Printer Offline is greyed out, click Open As Administrator. Enter your administrator password, and then click Yes

Brother Office... | Answered on May 28, 2020

Check that Your printer is properly connected and there is ink in cartridge. Also Check for the paper jam. If every think fine and still its showing same error message read blog Printer in error state.

Brother Office... | Answered on May 27, 2020


Brother Office... | Answered on May 23, 2020

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