20 Most Recent OKI C5300n Led Printer Questions & Answers

have yo installed the printer on to the system ( add a printer ), have you installed the correct driver for the printer it is not a matter of just connecting leads and expecting it to work

This code relates to a fatal error with the ROM. You may want to contact Oki # 800-634-0089 and see if they are willing to help.

In most laser printers, when you replace the drum, you need to reset your drum in your printer's menu options. This is to reset the page count for your printer to tell you when it will need to be replace again.

Problem is most likely in the fuser. Are you using thick paper or anything other than 20lb bond.

If so use the printer properties to change the paper type. This will tell the fuser what temperature to use when fusing the image to the paper.

contact Mac's web support for printer's they're quick to respond, sorry I couldn't help more
good luck

You cannot do borderless printing with a toner/fuser based unit.
The printer needs a paper grip area and cannot print to the edge due to the fuser.

Open top lid.
On right hand side you'll see a thumb screw.
Undo this and carefully remove or place ajar the side cover.
The top slot should be free if you have say 64MB RAM in the machine already.
Uses PC133 SD-RAM SODIMM.

I never got the cover completely off but had to slide it upwards and pull it out slightly from the back - this gave enough room to isntall the DIMM without any extra dismantling - it seems the front plate with LCD screen & buttons hinders total panel removal.

Reload the yellow toner and re-seat the drum assy
check for foreign objects under toner/drum assy
make sure toner is locked and drum is seated correctly

also, check the small door on the left side of drum
if stuck closed, gently push open with small screwdriver

Good Day Joromich,

Sounds like your problem is just an IP address conflict. The easiest way to fix this is going to be through the front panel of the printer. You will need to configure the NIC to DHCP AUTO. This will allow the switch/router to configure the printer to the IP address schema your network is using.

You should also check you switch/router settings to ensure if you are using MAC address filtering (this has nothing to do with your Mac computer). The MAC address is the physical hardware address of any NIC device. It is the "permanent" device identifier that the manufacturer has assigned to the NIC. If your switch/router is configured to use MAC address filtering you will need to know this address. It will be a series of HEX values similar to this:

AE:02:4F:3B:55:2F

And is usually located on a sticker on the outside of the NIC adapter, if not you might need to remove the card from the printer to check it, however you should be able to obtain a NIC configuration page from the printer through the control panel. If you are using this additional level of network security (helps to prevent rogue devices from attaching to the network), you will need to add the MAC address to the switch/router filtering table. Most home network users do not use this additional layering of security, but when using wireless access points/routers, every extra bit of network security helps.

Once you have reconfigured the printer for you network IP schema through the use of DHCP, the network should now see the device. If you are configuring your printer drivers to print to the IP address of the device, you should disable the DHCP AUTO setting once everything is working. Otherwise the switch/router will replace the printer IP address once the lease is expired then causing your printer not to be accessible again.

Once the switch/router has provided the new printer with an IP address, you will be able to access the internal web page of the printer through your Internet browser. At this point you can then change the IP address configuration to DHCP OFF. This will prevent the printer NIC from making an IP address request and keep the IP address that has been assigned as a STATIC address.

Configuring the printer driver on the Mac is easy, once the device has been added to the network, the Mac Add Printer Utility will see the IP address of the printer and you can use this to print directly to it rather than using AppleTalk. As for problem of not having the orignal install CD, not a problem as the printer is listed within the Mac OS printer table. If you want to use the Oki OEM driver follow the link listed here:

http://my.okidata.com/pp-C5300n.nsf/openingdrivermenu?OpenFrameSet

Select the one you want and install it as usual. Hope this helps get you going.

Cheers, Happy New Year!

Keith
USA

From OKI error list:

Error 172 - Upper Heater Temp State: High
Heat Roller Thermistor indicates high temp

Solution:
Turn off printer, let cool down.
If problem still exists seek service