20 Most Recent Lexmark Pro901 All-In-One Inkjet Printer - Page 6 Questions & Answers

This could be a printhead problem. Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.
Make sure you're printer is updated. You can download and install the firmware update for the Lexmark Pro901 by visiting the Lexmark website at http://bit.ly/p905fw. If the problem continues, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.
Lexmark agents are prepared and able to help diagnose and resolve your issue - including replacing the printhead for your printer at no charge.

We're sorry to hear that you're experiencing some trouble with your printer. Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.
Please make sure your printer's firmware is updated. You can download and install the update for the Lexmark Pro901 at http://bit.ly/p905fw.
If you continue to experience print quality issues, please contact Lexmark Technical Support Center for further assistance. Lexmark agents are prepared and able to help diagnose and resolve your issue - which includes replacing the printhead for your printer at no charge. Installation is quick and easy for any customer to perform.

We apologize for any inconvenience. Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.

Please make sure your printer's firmware is updated. You can download and install the update for the Lexmark Pro901 at http://bit.ly/p905fw.

If you continue to experience print quality issues, please contact Lexmark Technical Support Center for further assistance. Lexmark agents are prepared and able to help diagnose and resolve your issue - which includes replacing the printhead for your printer at no charge. Installation is quick and easy for any customer to perform.

That sounds like a printhead problem. Make sure your printer is updated. You can download the recent firmware update for the Lexmark Pro901 printer by visiting the Lexmark website at http://bit.ly/p905fw. If the problem continues even after updating your printer, please contact Lexmark technical support for additional assistance.

Hello,

Try the following:

1. Remove the black cartridge
rub your finger against the small round opening at the bottom of the cartridge to see if you get ink on your finger.
- If you do not get ink, you have a problem with the cartridge
2. If you got ink on your finger perform the following:

Be sure that the Cartrige is inserted correctly and is perfectly inserted - Press lightly on both sides of the cartridge to ensure it is fixed in position.

a. open the Lexmark printwer home page. It should have been installed when you setup your computer
b. Open the maintenance Tab
c. Press "Clean Cartridge
d. Press "Print test page"
e. If Necessary Press "Align Cartridge"

- Hope that Helps

Try to reseat the cartridges. Open the printer cover. Remove the cartridges and reinstall properly and securely in their slots.Also, make sure you are using genuine Lexmark cartridges. While the firmware update helps make your printer perform more reliably and efficiently, another function of the update is to prevent the printer from working with unauthorized third-party cartridges.

The firmware update for the Lexmark Pro901 will help fix this problem. Visit the Lexmark website at http://bit.ly/p905fwto download and install the update. Running the "Deep Clean Printhead" maintenance will also help.
Source: There is a Problem with the Printhead

Updating the firmware for your Lexmark Pro901 printer will help fix the problem. You will need to get rid of the error first before you can successfully update your printer. Follow the steps below:

1. Open the cover of the printer > remove the printhead. If the printhead will not go to the center, turn off the printer and pull the printhead to the center.

2. Once you have the printhead removed, close the cover of the printer and turn on the printer.

3. It will ask you to "Open Cover to Install the Printhead". Press the Home icon.

4. It should take you back to the Main menu.

5. Proceed with the firmware update, go to http://bit.ly/p905fw.

6. Once the firmware update is successful, you may reinstall the printhead. Follow the steps on the printer screen.

Source: There is a Problem with the Printhead

Updating the firmware for your printer will help fix the problem. You will need to get rid of the error first before you can successfully update your printer. Follow the steps below:
1. Open the cover of the printer > Remove the printhead. If the printhead will not go to the center, turn off the printer and pull the printhead to the center. 2. Once you have the printhead removed, close the cover of the printer and turn on the printer. 3. Once you have the printhead removed, close the cover of the printer. 4. It will ask you to "Open Cover to Install the Printhead". Press the Home icon. 5. It should take you back to the Main menu. 6. Proceed with the firmware update. Just go to www.lexmarklabs.com/firmware and choose the model number of your printer. 7. Once the firmware update is successful, go back to step 1 and install the printhead.
Source: There is a Problem with the Printhead

First try to replace the yellow toner cartridge. After that, try re-seating the cartridge (take out the cartridge and place it back in carefully making sure it is seated correctly). If this does not resolve the issue, clean the print heads and connections on the cartridge. This can be done by removing the cartridge and swabbing the connections with a Q-tip dipped in rubbing alcohol. Also, while the cartridge is removed, swab the connections to the cartridge that are inside the printer where the cartridge is seated.

This sounds like a printhead problem. Make sure your printer is updated. You can download and install the update for the Lexmark Pro901 printer by visiting the Lexmark website at http://bit.ly/p905fw.

If problem continues even after updating your printer, please contact Lexmark technical support for additional assistance.

This sounds like a printhead issue. Please update your printer to fix this problem. The firmware update for the Lexmark Pro901 printer can be downloaded and installed by visiting the Lexmark website at http://bit.ly/p905fw.

If problem continues even after updating your printer, please contact Lexmark technical support for additional assistance.

Make sure your printer is updated. The firmware update for the Lexmark Pro901 can be downloaded and installed by visiting the Lexmark website at http://bit.ly/p905fw. The update will help fix print quality issues.

Have you already updated your printer? You can download and install the firmware update for your Lexmark Pro901 at http://bit.ly/p905fw. If problem continues, it could be a faulty printhead problem. I'd strongly suggest you to contact Lexmark technical support for assistance.

Unload the sheets of paper from the feeder. Remove any paper jams and avoid tearing or leaving torn pieces - it could cause future paper jams. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reload some paper in the feeder. Please don't overload and use the specified paper types and sizes for your model. Try to print again.
If problem continues, it could be a hardware problem. Please contact Lexmark Technical Support Center for further assistance.

How did you connect your printer - wireless or via the USB cable? If wireless, check the status of the WiFi light - off, orange or green? If USB connected, make sure the cable is properly inserted and secured on the back of your printer and into the computer. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply unplug and re-plug the printer into the power source and reboot your pc.

Hi, You don;t have to take the print head out. Just do a cleaning by ( clicking on printer properties and sellect the maintenance tab and run clean print nozzles). Good luck

If the paper jam is inside the printer, open the printer cover and access the paper jam. Firmly grasp the paper, and then gently pull it out. Be careful not to tear the paper while removing it.
If paper jam is in the Automatic Document Feeder (ADF), open the ADF door, and then gently pull out the jammed paper. Close the ADF door. Touch DONE. From your computer, resume the print job.

Make sure your printer is updated. You can download and install the firmware update by visiting the Lexmark website at http://bit.ly/p905fw.
If problem continues, please contact Lexmark technical support for additional assistance.