20 Most Recent Microsoft Xbox One Questions & Answers

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Just bought xbox one s today, will not shut off completely fan still running and very warm.

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1/12/2019 9:06:26 AM • Microsoft Xbox... • Answered on Jan 12, 2019
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My xboxbox one will not instal it goes to ready to start then qued i have shtting net work down and hard power off

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1/12/2019 9:05:36 AM • Microsoft Xbox... • Answered on Jan 12, 2019
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Payday 2 xbox one achievement Overkill Salutes You 90G will not unlock spoken to Microsoft they sent me here

i had a similar issue w/destiny 2. i actually log into another profile, then logged back in to mine and it worked, the achievement was unlocked.
11/20/2017 3:54:59 PM • Microsoft Xbox... • Answered on Nov 20, 2017
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Why am i having trouble connecting? The error code comes up as a.b.-.-.-.f.-.h.i.j.k.-.-.n.-.-.q.-.s.-u.-.w.-.-.z.-.

is this on a game or on xbox as xbox codes do not look like this try hard resetting the console by holding the power button on the console untill it turns off
2/27/2017 2:25:18 PM • Microsoft Xbox... • Answered on Feb 27, 2017
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N the xbox one game 7 days to die. where do I find the mushrooms

Mushrooms can be found in Caves and on the walls of Caves
2/27/2017 2:24:13 PM • Microsoft Xbox... • Answered on Feb 27, 2017
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Not letting me build my team on fifa 15 and open packs

press and hold the power button on the console untill the console hard resets
2/27/2017 2:23:05 PM • Microsoft Xbox... • Answered on Feb 27, 2017
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Bought the live points for a year but have thrown it out by accident what can i do

Nothing if the garbage collectors have already collected the xbox live code. You need to be more careful in the future
2/27/2017 2:21:55 PM • Microsoft Xbox... • Answered on Feb 27, 2017
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How to use voice controls

say "hey cortana" and then the command you want
2/27/2017 2:19:38 PM • Microsoft Xbox... • Answered on Feb 27, 2017
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When i plug my controllerin the red lightcomes on then it turns blue and wont charge I have the charging station and the cable they both do the same and its only three days old. Please help.

Recharge Your Battery ' Xbox One Accessories - Xbox.com

https://support.xbox.com/xbox-one/accessories/charge-battery-pack
XboxLearn more about how to charge the rechargeable battery that comes with the Xbox One Play & Charge Kit.

Your Xbox One Wireless Controller won't power on - Xbox.com

https://support.xbox.com/xbox-one/.../wireless-controller-wont-po...
XboxLearn how to troubleshoot your Xbox One Wireless Controller when it won't ... is powered by the rechargeable battery pack in the Xbox One Play & Charge Kit.

My Xbox One Controller Won't Charge! - YouTube

? 2:28 https://www.youtube.com/watch?v=ZXlfOYJEoQA Mar 28, 2015 - Uploaded by Good Game Guys My Xbox One controller won't charge. If you repeatedly play as soon as it is semi-charged, the battery's ..
1/25/2017 5:06:45 AM • Microsoft Xbox... • Answered on Jan 25, 2017
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CP205 007c1d61-0590-47c2-a3a5-b47d520b67a7 2016/03/25 - 05:21:16 UTC

You're not having a problem with the console; you're having a problem with your bank and/or payment method.
  • Make sure you have your most recent credit/debit card stored in your system. If you don't, add your newest.
  • If you do, then try calling your bank to make sure you have enough money for the purchase, or to alert them to the fact your card isn't working.
  • Try again later. You might be being flagged for trying to make a purchase in a new area or because you have too many recently declined purchases.
6/1/2016 7:12:37 PM • Microsoft Xbox... • Answered on Jun 01, 2016
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Setup is in an asian langauge like chinese and I cant find where to change it to english

You may be region locked. When you set your location, you're only able to choose between the languages your country supports. So, for example, you'd only find German in Germany. You'll need to go to your Xbox's settings via the home screen and then change your location to one that would support English (United States or Canada, for example). Then, you should be able to select English as an option.
6/1/2016 7:08:25 PM • Microsoft Xbox... • Answered on Jun 01, 2016
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Why is it a error code on my screen saying something went wrong the error code is E2030000080C87AF000D

Use the Offline System Update Diagnostic Tool on your Xbox One to troubleshoot your error. You'll need to use a flash drive that's converted to NTFS. How to use the Offline System Update Diagnostic Tool on Xbox One If going through this process doesn't work, you'll need to reset your Xbox to its default factory settings. Do this by hitting the "Restore Factory Defaults" in Step 2 of the Offline Diagnostic Tool. If that doesn't work, you'll need to send in your console to be repaired.
6/1/2016 7:01:22 PM • Microsoft Xbox... • Answered on Jun 01, 2016
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How to set up for Two players at once

  1. Make sure the game you want to play allows for "Local Co-Op". If it just says "Co-Op" it might mean online, which means you won't be able to play with a friend who's actually sharing your screen.
  2. You'll need to add a second controller to the device. Do this by:
    1. Turning the controller on by holding down the XBox button
    2. Hitting the "Connect" button on the leftmost part of the skinny silver bar that runs across the front of your XBox One
    3. Hitting the connect button on the controller, which is on the top left part of the piece that's right above the XBox button.
26018364-5opx2pgqbcjwy4vp1lgyhlsx-5-0.png 26018364-5opx2pgqbcjwy4vp1lgyhlsx-5-2.png When you start your game, you may be asked to connect to another player profile. If you are, either use your friend's gamer ID or just use the "Guest" option that will let you save your progress. Connect wireless Xbox One controller to your console
6/1/2016 6:37:15 PM • Microsoft Xbox... • Answered on Jun 01, 2016
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Where can I find the operating manual for xbox one, I need to know how to delete games!

You can delete games by selecting it and holding left option button (VIEW) (the one with two rectangles) and pressing A and "unistall".The manual is digital and you can access it directly on console by opening application with "?" as icon.
4/29/2016 8:04:28 PM • Microsoft Xbox... • Answered on Apr 29, 2016
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Why isn't new wireless control linking to the console?

The best and most reliable way to pair controllers is by using cable and pressing XBOX button in a middle.
4/19/2016 8:46:01 AM • Microsoft Xbox... • Answered on Apr 19, 2016
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Purchased from QVC cannot download games provided codes incorrect.

If your code is invalid, you need to contact QVC or Microsoft to reissue you a new code. As for SMITE, if you've redeemed the code for SMITE (While I'm not sure why you would need to since the game is Free to Play) you can find it in the online store and doing a search on smite. If you've registered your Xbox One, you alternatively go here: https://store.xbox.com/en-US/Xbox-One/Games/SMITE/9e606d9f-777c-4921-a038-81e87dc381c0 Then click download and download to your Xbox One the next time you turn it on.
12/31/2015 7:57:58 PM • Microsoft Xbox... • Answered on Dec 31, 2015
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How do I get my Xbox One to update my skylanders trap team game so I can play it?

If you are connected to Xbox live, it should prompt you to update when you access the game.
8/23/2015 2:30:17 PM • Microsoft Xbox... • Answered on Aug 23, 2015
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