20 Most Recent Amazon Kindle 3G Questions & Answers


I have a new kindle. Can I tranfer my books onto from my old one?

You can easily load all of your books onto your new Kindle. Amazon retains a record of all your book purchases in an archive. When you register your new Kindle (and turn on wireless) it 'phones home' to Amazon and Amazon places an entry on your main menu entitled Archive. Just click on that entry and all of your past book purchases will appear and will automatically be downloaded to the Kindle when you click on them. However, if your old Kindle contained any books, pictures, or documents that you did NOT purchase from Amazon, those items will not appear in the Amazon archive. You will have to download those items to your new Kindle the same way you installed them on the old Kindle. If the only location of those un-archived documents is the old Kindle, then this will become a two step process because you cannot copy from one Kindle directly to another. Instead you must copy the documents off the old Kindle onto a computer using the USB cable, and then copy the books from the computer onto the new Kindle by way of the USB cable or by email using an authorized email account. (To authorize an email account for sending books to your Kindle, please visit Amazon's "manage my devices" section. If the new Kindle is not registered, or if it is blacklisted, then you cannot use the email method to transfer the books. The only way to install books on an unregistered Kindle is directly via USB cable.)
11/26/2020 6:12:53 AM • Amazon Kindle 3G • Answered on Nov 26, 2020

My wifi is password protected as well. However,

You need to contact Amazon Customer Service - 888-280-4331
7/31/2019 1:49:08 PM • Amazon Kindle 3G • Answered on Jul 31, 2019

I need an instruction manual for my kindle

Hi,Download the manual by clicking on the link below.kindle.s3.amazonaws.com/Kindle_User's_Guide_English.pdfHope this helps.Thankyou!
7/12/2019 10:14:38 AM • Amazon Kindle 3G • Answered on Jul 12, 2019

The right name/title downloaded added but the wrong book opens up

This is because of the wrong setting you have done. You need reset the device with default setting. Ask for the support if your issue did not resolved. Kindle Technical Support Registration 877 690 9305
3/20/2018 3:13:02 PM • Amazon Kindle 3G • Answered on Mar 20, 2018

Can someone help me by phone to transfer my books from my old kindle to my new one?

Here is their contact info; if your in the USA. online: www.amazon.com/kindlesupport. e-mail: [email protected] phone: within the US: 1-866-321-8851 KINDLE FIRE CUSTOMER SUPPORT PHONE NUMBER
3/20/2018 3:09:35 PM • Amazon Kindle 3G • Answered on Mar 20, 2018

My kindle cannot power on

  • Make sure the Kindle's battery is charged. Connect to a PC using the supplied USB cable until the power LED changes colour from amber to green.
  • Slide and hold the power button until after the power LED blinks three times. If the screen now is blank, repeat the procedure
If the Kindle still does not come back to life, contact Kindle Support.
3/17/2018 5:40:32 PM • Amazon Kindle 3G • Answered on Mar 17, 2018

I have de registered my Kindle account by mistake

You can re-register your Kindle through the device itself. Go to the "Settings" menu, select "Register," and then enter your Amazon account email address and password to connect your device to your account. If you do not have an Amazon account, you are prompted to create one. Can You Re Register After Deregistering on Kindle The Classroom Synonym
3/17/2018 5:29:53 PM • Amazon Kindle 3G • Answered on Mar 17, 2018

My Kindle reboots upon start up and frequently

Is your kindle in an unlighted cover? Amazon Kindle support suggested to me that this exact problem may be caused by interference with the metal clips that hold the kindle cover on. After taking it out of the cover, it works just fine! This does not happen with the lighted cover apparently.
They also suggested NOT turning it off when finished reading. Hit the home key and walk away. After about 10 minutes, it will power down to sleep mode on its own. Hopevthis helps.
3/17/2018 3:33:19 PM • Amazon Kindle 3G • Answered on Mar 17, 2018

My kindle was stolen. How do I prevent someone from buying books on my account? I have ordered another kindle, but it's not in yet.

I'm assuming you have got 'Buy with one-click' turned on then. Apart from that the thief would need your login password. Log in to your Amazon account from another device which is connected to the Net, turn off one-click and change your password to your account. .
3/16/2018 9:27:09 PM • Amazon Kindle 3G • Answered on Mar 16, 2018

I need to de register my kindle because I lost it in traveling.

This is from M. Francis Professor of Kindology on Amazons customer service forum Standard advice for lost/stolen Kindles: You want to deregister your device first and foremost to prevent someone from purchasing items with your account. Immediately go to your 'Manage Your Kindle' page: http://amazon.com/manageyourkindle Scroll down the left-side menu and select 'Manage Your Devices' Find the Kindle that is lost/stolen. **BE SURE TO WRITE DOWN THE SERIAL NUMBER OF THE DEVICE, FOR FUTURE REFERENCE** Then click 'Deregister' ** You will need that serial number when you contact Customer Support, and to identify your device from a Lost & Found, and also it will be needed if you file a police report or file an insurance claim to your homeowners or rental insurance policy. ---------------------------------------------------------------------------- Then, contact Customer Service and report the loss/theft. Amazon cannot help you locate your Kindle, but they will use the serial number to block the device from being registered in the future by someone else. Do this soon, because if the person who might now have your Kindle already registered it to their own Amazon account, it cannot be blocked from registering at your request any longer. If you find your Kindle later, contact Customer Service again to reverse the process. To contact CS, click the orange 'Contact Us' button on the right side of this page, or use this link: https://smile.amazon.com/gp/help/contact-us/kindle-help.html Don't use the email option, but use the Phone option (if available from your location) or Chat option. By using the Phone option, after you send your phone number in, an Amazon Representative will call you back in a minute or two, sometimes sooner. ---------------------------------------------------------------------------- If you have Active Subscriptions: You will also want to make sure that you cancel any active subscriptions. Canceling the subscription will ensure that you are no longer billed; you'll also receive a pro-rated refund for remaining issues you already paid for. You always have the option of subscribing at a later date. Go to your 'Manage Your Kindle' page: http://amazon.com/manageyourkindle Then, scroll down the left-side menu and select 'Subscription Settings' For each subscription you have, use the 'Actions' button to the right of the title and select 'Cancel Subscription'.
3/15/2018 6:38:01 PM • Amazon Kindle 3G • Answered on Mar 15, 2018

Do I need the updates on this kindle

If the kindle is functioning how you'd like it to, there is no requirement to update your kindle.
3/3/2018 3:41:23 PM • Amazon Kindle 3G • Answered on Mar 03, 2018

How do I contact some one about my kindle?

Log into your Amazon account [from a computer] and check that the account and email details are the same as those set on your kindle.
3/1/2018 3:27:04 PM • Amazon Kindle 3G • Answered on Mar 01, 2018

Broken kindle 3 screen


unfortunately, there is no screen replacement for your broken kindle 3 screen. The only option you have is to remove the screen of a dead kindle 3 that is no longer being used. To get a dead Kindle 3, you might have to visit where kindle 3 is repaired within your vicinity.

Lastly, you might end up getting another kindle 3. If there was a screen replacement for sale, it would have been much easier, but unfortunately, there isn't.

Good luck.
2/28/2018 5:16:57 PM • Amazon Kindle 3G • Answered on Feb 28, 2018

How do l remove the back off my kindle

Dead Kindle I'm afraid.
2/28/2018 4:05:16 PM • Amazon Kindle 3G • Answered on Feb 28, 2018


Hold the power switch for 20 seconds. Slide the power switch and hold it in place for 20 to 30 seconds before releasing it.
  • You need to physically hold the power switch in its off position for this long. Doing so tells your device to "reboot," in essence, instead of merely shutting down.
  • The reboot screen should appear as soon as you release the power switch.
Give the Kindle time to reboot. The Kindle will reboot within a minute or two. Be patient and give your device ample time to finish its reset.
  • There is some possibility that the Kindle will freeze as it reboots. This may be the case if your Kindle stays frozen on the reboot screen for more than ten minutes.
Charge the Kindle. If the device freezes during the reboot or does not respond to the reset at all, plug the charger in and allow your Kindle to charge for 30 minutes or more.
  • Make sure that your Kindle has enough time to complete a full charge.
Hold the power switch down again. After you finish charging the Kindle, slide the power switch and hold it down for another 20 seconds.
  • The reboot screen should appear again. Give the device a minute or two to reboot before checking it again. This should complete the reset.
I’m happy to help further over the phone at https://www.6ya.com/expert/jonathan_828b54f422cbefdd
2/24/2018 4:29:33 PM • Amazon Kindle 3G • Answered on Feb 24, 2018

My serial number doesn't match any listed. I want to know what kindle I have so that I can order a case with a light.

B0C6, 90C6 Kindle Basic (2014) KT2, BASIC If you happen to know why some of these begin in 90 instead of B0, I'm all ears ;) [Support added in KindleTool 1.6.3] Kindle Serial Numbers
2/9/2018 7:17:45 PM • Amazon Kindle 3G • Answered on Feb 09, 2018

How do I register after having deregistered

Follow the same instruction as you follow the first time you will again register the kindle sucessfully. Kindle Technical Support Registration 877 690 9305
2/9/2018 6:25:36 PM • Amazon Kindle 3G • Answered on Feb 09, 2018

How do I get a full screen on this kindle

You should customer care and support number is (877-330-0887) to get your issue resolved quickly. Kindle Technical Support Registration 877 690 9305
1/5/2018 4:04:46 PM • Amazon Kindle 3G • Answered on Jan 05, 2018
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