20 Most Recent Therapure Four Person Inflatable Round Hot Tub Questions & Answers

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Do the heat and filter on an intex pure spa hit tub need to run continually together? I would like to put a timer on the filter.

read the manual but generally yes as if there is no flow then the heater element will over heat , boil and burn out
3/18/2018 4:00:14 AM • Therapure Four... • Answered on Mar 18, 2018
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Looking for inflation hose for model #5868.5880 or 5870

I don't know if you have found one but I have all the parts to mine. I have just run into it issue where the heating element I believe is not working.
12/7/2016 10:41:54 PM • Therapure Four... • Answered on Dec 07, 2016
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Shuts down when I push heater button and will not heat up. I cannot find a heater element.

These Toy style spas do not have individual replacement parts for their major components, available or easily attainable by the consumer! It appears that when they fail so early and prematurely, they want you to buy a new pump, or heater, or control center, etc. I would squeak and squeak to them until that squeak is oiled! Especially if fairly new. But I wouldn't hold my breath. Good luck. look here... http://www.intexcorp.com/support
11/16/2015 5:20:47 PM • Therapure Four... • Answered on Nov 16, 2015
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How do I deflate the spa?

the fastest way to deflate any inflated spa is 1st drain water away , then using a shop vac suck the air from the chambers , it takes but a few minutes to complete that way take that from guy that's allways in a hurry !!
10/14/2015 11:19:01 PM • Therapure Four... • Answered on Oct 14, 2015
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What kind of lube oil can I use on my spa zipper? And how much are the new filters? And the best place to by them?

the only type of lube to use on anything that might get wet is waterproof grease , this is most common found in plumbing isle at hardware isle as its used in faucets , use it sparingly as only enough to get into zipper , the best type of filters are the cleanable nylon type , these can be cleaned over 50 times with a mild detergent (hand soap) and why costing a bit more than disposable type , they end up saving money in the long run (including the cost of soap)
10/14/2015 10:53:55 PM • Therapure Four... • Answered on Oct 14, 2015
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My inflatable therapure jacuzzi tub has a leak on a seam. How do I fix it?

Seam leaks are most difficult to fix on amy inflatable product. However, if yo can find an AC man or an AC supply store that will sell to you they have a tape that is foil on one side and a thick gummy material on the other once in place it is impossible to remove. My brother called it "Hard Cast" but it is not, hard cast is a two part process that will not work for you. This tape has a paper that you must peal off before you apply it. 31644dba-35b4-49c2-9610-b86152d92ddc.jpeg Drain the tub, let it dry, no moisture or dirt or soap residue. Let all the air out of the tub. Then apply enough tape to cover the tare by 2" on all sides. Also trip the tape so that there are no sharp edges. This will not only feel more comfortable but make it harder to peal away. Make sure the tape goes on smoothly and with no wrinkles in the vinyl or the tape. You will only get one shot at this.
9/18/2015 1:31:30 PM • Therapure Four... • Answered on Sep 18, 2015
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HOW TO DEFLATE THERAPURE SPA

fastest way is use a wet/dry shop vac , just place the tip of hose over inflation valve and it will draw air from walls (fast!!) careful if using a home vac system , as some water might be inside walls and home vacs don't like that too much , wet/dry shop vacs are best 4 this
6/8/2015 10:32:53 PM • Therapure Four... • Answered on Jun 08, 2015
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Wont heat up

other than the heater having a fault inside of it (common problem) the only thing that a user can do is to make sure it was proper power connection (outlet is live) and make sure it has good flow thru the heater , as they do have a flow switch that prevents heater from coming on if water flow isn't enough(safety sensor)
6/8/2015 10:29:33 PM • Therapure Four... • Answered on Jun 08, 2015
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Water doesn't heat up anymore

try heating the spa with out the filter. if it heats and you've cleaned your filter, replace the filter. if it doesn't heat and you have good water flow you need to replace the heating element.http://www.dpbolvw.net/click-7782383-11139284-1413480001000
5/16/2015 4:39:26 PM • Therapure Four... • Answered on May 16, 2015
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Will not heat up

Check your filter and make sure it is clean. If it is not clean the water cannot flow through and the heater will not work.Best of luck!
5/16/2015 4:23:47 PM • Therapure Four... • Answered on May 16, 2015
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Will not heat. Everytime I push heat control, it shuts off and the test button is not working. How do I take apart to check for the problem.

This is such a common problem.... I see it so often, customers come into my store looking for replacement 'Parts' for components, where there are NONE. Mainly Pumps, but closely now followed by Heaters, since they started to mass produce spas out of China. Consumers purchase these Toy spas online, in big box stores like Target, or any of the "X-Mart" (you fill in the X) type of stores and hope they can enjoy, which they should and 'Do', but for only a short time in most cases! This is unfortunate! For everyone all around! Please, don't get me wrong - I am not trying to be facetious here... But in this case, especially with products like this... The old adage can not be more spot on, 'you get what you pay for'. So Sorry! What I have suggested to many people, some were successful at receiving satisfaction and others, sadly no. But I suggest - SQUEAK!!!! The squeaking Wheel, gets oiled? In most cases. http://www.intexcorp.com/support Maybe you get a replacement, and maybe get a discount on a replacement part, or maybe they say nothing? If I ever get my hands on one of these failed units, I would tear into it, and try to come up with a work around repair that would modify this unit to be repairable! Vs. customers only option with Intex, is to purchase a new Power Center. Such a sad state : ( and then I would share with others. Good Luck to you, I hope you are in Hot Water, soon .
5/16/2015 4:19:23 PM • Therapure Four... • Answered on May 16, 2015
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Used 6 times..no longer heats water

Clean filter. check for obstructions at filter. enough water in spa? if all checks good, possible heater failure. http://www.intexcorp.com/support
5/15/2015 4:56:54 AM • Therapure Four... • Answered on May 15, 2015
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My Therapure four person inflatable suddenly

It is more than likely your heating element. Not sure what style they use but if you send me a pic of your equipment, spa pack w/ the cover removed, I can walk you thru how to test it.If you have a good grasp of electricity, find the heating element and with the power off remove the leads. Try to plug it back in, reset the gfci, and give it a minute. If it doens't trip and everything runs fine replace the heating element. With most spa packs it is possible to replace only the element, some like watkins you have to replace the whole heater. If the spa still trips with the heater disconnected start unplugging your equipment starting with the ozone, then blower, then pumps, one at a time until your braker stays on.
5/6/2015 8:37:35 PM • Therapure Four... • Answered on May 06, 2015
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My water won't heat

Unfortunately, these Toy Spas do not give you the ability to make repairs to their components! For a failed heater, it appears that you have to replace the complete control center. Because parts are extremely to impossible, to obtain. Contact them, and do some squeaking, maybe they will oil that squeak? Look here... www.intexcorp.com/support http://www.intexcorp.com/support
5/6/2015 8:31:57 PM • Therapure Four... • Answered on May 06, 2015
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How do you change the heating element?

Unfortunately, these Toy Spas do not give you the ability to make repairs to their components! For a failed heater, it appears that you have to replace the complete control center. Because parts are extremely to impossible, to obtain. Contact them, and do some squeaking, maybe they will oil that squeak? Look here... www.intexcorp.com/support
5/6/2015 3:19:00 PM • Therapure Four... • Answered on May 06, 2015
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How to change a heating element in therapure spa?

I don't think you have a heater element? It might be heating by kinetic energy/heat exchanger/heat transfer by the operation of the pump motor?
4/7/2015 4:49:51 PM • Therapure Four... • Answered on Apr 07, 2015
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What chemicals to use with therapure four person inflatable hot tu

You have a variety of choices, It's all up to you, per the needs and requirements of all users of your tub. There may be reasons one chooses to use one family of product over the other... Sensitivity to Chlorine, Budget, etc? Here are your basic choices available for Hot Tub Sanitization:
  • Chlorine
  • Bromine
  • Biquanide: aka... BaquaSpa or Free
  • MPS - Potassium MonoPerSulfate - Non chlorine
    • Reserve & Renew
    • Enhance & Activate
  • Ozone
  • UV
But with a tub like yours, you will more than likely use one of the top 4 Attaching a Spa Care Guide Link for your review. Good Stuff http://www.leisuretimespa.com/~/media/Microsites/LeisureTimeSpa/Docs/LT%20Spa%20Guide%202014.ashx?la=en
4/7/2015 4:43:57 PM • Therapure Four... • Answered on Apr 07, 2015
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What chemicals to use

you should use Bromain to keep it stable and a water clarifyer as needed, stay away from those "aroma therapy" things, they cloud the water and change the PH/Alkalinity. After you fill the tub you can take a sample to any pool supply store and they will test it for you.
4/7/2015 4:42:03 PM • Therapure Four... • Answered on Apr 07, 2015
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