20 Most Recent Konica Minolta DiMAGE E500 Digital Camera Questions & Answers


yes it happens to me too.
please find the camera disassembly manual in pdf format or try youtube video.
then you can dissasemble cam and fix the stucked parts.
95 :/: is no damaged parts .you need to reassemble according to manual.

regards,
nuwan

Konica Minolta... | Answered on Aug 20, 2014


.I had the same problem and tried it on three different computers. I assumed that inline device on the transfer cable was a resister or something that went bad. I would purchase a new cable online but don't want to get the wrong one. Anyone know how to identify the end connector that goes to the camera? I am looking at: Mini B M/M 5 PIN

Konica Minolta... | Answered on Aug 12, 2012


Its possisble that you battery is exhaust or stay some memory charge there? They are NiCa or Ion Lithium?

Konica Minolta... | Answered on Jun 28, 2011


Hi,

Here is a tip that I wrote about how to find the manuals, drivers, downloads andsupport for Digital Cameras.

DigitalCamera Manuals, Drivers, Downloads, and Support
heatman101

Konica Minolta... | Answered on Apr 24, 2011


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa ( http://picasa.google.com ).

Konica Minolta... | Answered on Apr 24, 2011


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa ( http://picasa.google.com ).

Konica Minolta... | Answered on Apr 08, 2011


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Konica Minolta... | Answered on Feb 22, 2011


http://ca.konicaminolta.com/support/manuals/digital_cameras/dimage-e/dimage_e500/E500_OM_E_.pdf

Konica Minolta... | Answered on Dec 04, 2010


Hello,

Please allow me to explain what a lens error is.

A lens error is when the units lens motor gets stuck into position and cannot retract or extend. The units motor is what pushes and retract the units lens in and out of the unit. When this motor is past its prime meaning about to become defective this is the result.

Here is the possible cause:

1. Dirt or debris in the lens housing.
2. The camera has been drop-ed or damaged.
3. Sticky substance got into the lens housing.
4. The motor has given out.

Here are some solutions to try before spending your hard earned money at a camera shop.

1. Take the battery out
2. If the lens is out try to gently push it back in.
3. Put the battery back into the camera and power it on.

Please do the above steps if those steps do not help please do not shoot the messenger. Please take it to a shop and have them give you a appraisal on the value of the camera and a estimate of what it would cost to fix.

In most cases it is worth the repair. Please get back with me if you have any questions or comments, Thank you for using Fixya.com "we have solutions for everything"

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Konica Minolta... | Answered on Oct 29, 2010


Hello

OK, at the link below you will be able to get step by step instructions on downloading photos from your camera to your computer.

Click HERE to navigate.

Kind regards
Andrea

Konica Minolta... | Answered on Aug 31, 2010


Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Konica Minolta... | Answered on Dec 28, 2009


If you've recently dropped the camera you may have damaged the lend tube (housing) or jarred the zoom mechanism off of its track. Either will require professional repair. If the camera has not been dropped, your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera which can prevent the full power of the batteries from flowing into the camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and place them back in the camera. This cleaning clears the problem about 90% of the time. If it doesn't work for you, your batteries may need to be replaced, or the camera may have a problem that requires professional repair.

Konica Minolta... | Answered on Nov 08, 2009


sometimes the battery is damaged.other wise the chip set in your camera is damaged.

Konica Minolta... | Answered on Jul 19, 2009

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