20 Most Recent Hamilton Beach 40870 Electric Kettle Questions & Answers

That is because we do not have anyone that can help with that problem. Call or go on line to:

Hamilton Beach... | Answered on Mar 18, 2014

Buy a new one ANNE. They are cheaper to buy than fix.

Hamilton Beach... | Answered on Feb 11, 2014

Hanif, buy a new one because it will be difficult to find replacement and may even be costly. Kettles are cheap.

Hamilton Beach... | Answered on Feb 11, 2014


There is a slotted screw with a weird divider in the middle of the slot. I managed to twist it up with scissors, with the blades straddling the divider; then used pliers to get it open.

Your problem may be an incomplete circuit, which needs to be visually checked. Also, there are two screws that come loose easily, thereby blocking the circuit from completing when you push down on the on button. If this is your problem, you can just unbugger the screws, and leave em out.

Hamilton Beach... | Answered on Jan 31, 2014

A part of the problem may be from the water supply. Water with minerals builds up in the percolation area pinching off the flow. You can put a cup of water, a cup of white vinegar, and about a teaspoon of Epson salts in the kettle and try cycling it. If it gets through the cycle, dump the mixture in something temporary to save. If it short cycles, try letting it cool 15-30 minutes and cycle it again. Keep in mind this mixture will not hurt anyone, but you may want to heat a couple kettles with fresh water before making anything for your significant other. That is, if it unclogs. If it doesn't, can't hurt to let it sit an hour and try again. Chemical reaction will clear it usually eventually.
Depending on the age of your kettle and the amount of water that gets on "that" plug on the bottom from filling can take its toll on the contacts. They can usually be cleaned up, buy DO NOT HAVE IT PLUGGED IN, when this is done. The base has a spring loaded bezel with the outer contacts on the outer part of the circle. Take a couple of Popsicle sticks on opposite sides to depress the cover evenly. Look around the outer ring for copper wire contact and rub it a might with a flat point jewelers screw driver (a little bit), if it looks fonky. If not, don't bother it. On the inside in the same area there's a copper tube. Look it over. It can be rubbed on the same way with your little screw driver. If the contacts look reasonable, don't mess with'em. Don't mess with those contacts at all, if the light comes on every time you press the switch down. Good Luck.

Hamilton Beach... | Answered on Dec 29, 2013

It just has to do with a thermal cutoff that it got hot enough

Hamilton Beach... | Answered on Dec 01, 2013

To add to the previous post. The arrow goes on top and will be pointing towards you. Ensre the bottom notch is secure on the metal piece in the spout and the two notches will click in right under the metal lip which goes around the top of the kettle where you fill the kettle. You may have to play with it a little. It took me a bit to figure it out.

Hamilton Beach... | Answered on Jul 25, 2012

There is a chemical product call CLR.
It's safe for stainless steel pot and coffee maker.
Hard water will coat the heating element / coil inside the kettle.
The coating will reduce the heating range.

Using CLR remove will be the fastest and effective clean the kettle.

Link HERE for the company's web site.

Tons of information here.
Frequently Asked Questions CLR®Calcium, Lime & Rust Remover:
How do I use CLR?
In a well-ventilated area while wearing household rubber gloves and standing on a non-slip surface, mix equal amounts of CLR and warm water. Test the solution on a hidden area before applying to the entire surface. Apply directly to the calcium, lime or rust stain with a brush, cloth or sponge and rinse promptly with cold, clean water. Never leave CLR on an area for longer than two minutes. If the stain does not disappear, use CLR full strength and then wipe and rinse promptly with cold, clean water. Never mix CLR with other household cleaners or bleach and never reuse the bottle.
How do I use CLR to clean my coffee maker?
Mix one part (quarter of a cup) CLR to eight parts (2 cups) water. For single cup coffeemakers, use only one capful of CLR. Run through coffee maker as if making coffee. Rinse thoroughly by running two full pots of clean water through a complete cycle. Instructions are for a regular 8-12 cup coffee maker. *Do not use CLR in coffee makers that hold water permanently. *CLR is not recommended for Gevalia coffee makers. *Do not use CLR in espresso machines.
How do I use CLR to clean coffee pots, pans or tea kettles?
Pour enough CLR to cover bottom. Swish around in pot or pan. Add one cup of hot water, allow mixture to soak for two minutes and thoroughly rinse with cold, clean water.
How do I use CLR to clean my dishwasher or washing machine?
Dishwasher: Run an empty load without detergent up to the main wash cycle, (allowing enough water to fill before cycle begins to agitate) and add one-half cup of CLR. Finish cycle. Run one additional cycle with water alone to "rinse setting" to rinse machine fully.
Washing Machine: Run your empty machine without detergent up to the main wash cycle, which is where the water stops and the cycle is about to agitate. Stop the machine and add one-half cup of CLR. Finish cycle. Run one additional full cycle (wash and rinse) with water only to rinse machine fully. (See separate instructions for Front Loading Machines)
How do I clean my humidifier with CLR?
Pour enough CLR into humidifier to cover the bottom and use a brush or sponge to wipe away stains. Add hot water and soak until thoroughly clean. Rinse thoroughly with cold, clean water.
Can I clean the filter to my humidifier?
Use only on metal filters. Dilute equal parts of CLR and warm water into a plastic container. Dip the filter into the solution for about two minutes. Brush to loosen buildup and rinse with cold, clean water. Allow to dry.
What will CLR do to copper or aluminum?
CLR will take the finish off of aluminum and copper.
What surfaces should I not use CLR on?
DO not use CLR on natural stone or marble, terrazzo, colored grout, painted or metallic glazed surfaces, plastic laminates, Formica, aluminum, steam irons, leaded crystal, refinished tubs or any damaged or cracked surface. CLR may etch older sinks, tubs and tiles. CLR is corrosive. Avoid contact with wood, clothing, wallpaper and carpeting. Some laminated surfaces (counter tops) are coated with a synthetic surface which may be affected by rust removers; clean spills immediately.
Can I put CLR in a spray bottle?
No, CLR is acidic in nature. When using CLR it in a spray bottle, the solution could "spray back" on your clothes or in your eyes and the spray could drift.
How do I use CLR to clean a showerhead?
Remove the showerhead and submerge it in half CLR and half hot water. Leave in CLR for two minutes, remove, and then rinse to loosen up the buildup inside the showerhead. Repeat at full strength if necessary, rinsing thoroughly after each application. Use brush or sponge to loosen up buildup.
How do I clean hard water deposits from my drinking glasses?
Pour 1/2 warm water and 1/2 CLR into a plastic bowl and dip a clean, soft cloth or sponge into it. Apply to deposits and rub. Rinse thoroughly with cold, clean water. If it seems that CLR helped a bit but the glasses are not completely clear, repeat at full strength if necessary.
I used CLR to clean my glasses and it did not remove the deposits. Do you know why?
If it seems that the CLR did not help at all, the glasses may be etched and there is no remedy to remove the cloudiness. The cloudiness is actually tiny cuts made in the glass by deposits in the water. The only thing that may remove the etching is a jeweler's polishing.
Can CLR be used in a steam iron?
It is not recommended that CLR be used in steam irons. It could have an effect on fabrics or interior of the iron.

More information HERE

Hamilton Beach... | Answered on Sep 07, 2011

Hold the filter like a "V" and place the little nub on the bottom of the "V" inside the spout (arrow on the filter pointing towards the spout). Then wedge the top of the filter under the lip of the pot.

Hamilton Beach... | Answered on Jan 16, 2011

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