The remote will not turn
The problem is not with the remote, your set has developed a fault, and it has been shut down.
This is a switchmode power supply problem. The protection circuitry inside the SMPSU, has sensed a severe potential problem, and is attempting the shutting of the set, down to avoid a fire, explosion, or both.
This set had developed a problem, that is so severe that the set must be shut down, (This set should be removed from the Power),
What is happening is the internal "Fault" that is causing the Protection Circuitry , to detect the problem and attempt to shut down the set, keeps restarting the set, because as soon as it shuts down, the "Faulty" component(s) cool down?, and the "Fault" ostensibly "Clears" so the PSU starts up again, only for the component(s) to heat up, whatever, again and fail, so it shuts down, and if left unattended, this would continue on until the part eventually failed. As related this is called a "Hic-upping Power Supply". Any fault that involves the power supply is usually quite serious, and needs a professional, usually, unless one is familiar with servicing current day, televisions.
And in my professional recommendation, you should get a "Quote" for repair, from, an, Approved Service Center. Now, this point is very important for a good result, Always contact, their "Local" or a, "Head Office" Philips in your case. Ask them, for a referral to an authorised servicing center, where you ask for a "Quote". Now, when you get the information you want, then you can decide as to repair of replacement.
The reason we want an approved agent, is that way, all the engineers are trained on their own brand sets, they have seen almost all faults, and will get the job done quicker, and for less cost, and usually have parts on hand, also sometimes, there has been a service bulletin in issued and the repair may be subsided or even free. There are many, many, many reasons that display this symptom, one must work through the troubleshooting steps to isolate and identify, the Cause and repair that and any damage done.
OK well what has happened i suspect, is that your set has been "Spiked" from a power disturbance, and this has damaged either the PSU, or an internal high voltage component, or both, and now, the Protection Circuitry in the SMPS unit, is "Sensing" a potential "Catastrophic fault", that may cause a fire an explosion or both, and accordingly the set MUST be shut down, so the protection circuitry does exactly that.
Your best bet, is to contact a local or head office of the TV's manufacturer, and ask them for a referral to an authorised servicing center. When contact is made with them, ask for a "Quote" for the repair, before allowing any repair work to be undertaken. This then at least will give you an idea as to costings and you can then make an informed decision as to repair or replace, as often these days i find in my shop anyway, many repairs can be very expensive, and often it would be better putting any monies that would have been spent on repair towards a NEW unit with a warranty.
11/18/2010 4:59:02 AM •
Norcent...
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Answered
on Nov 18, 2010