20 Most Recent Whirlpool Duet Steam WFW9700V Front Load Washer / Dryer Questions & Answers


Control lock light The button is on the right side of the control panel, it has a lock symbol. It is to prevent kids from tampering with the controls while the machine is on. Depress for 3 secs to lock, again 3 secs to unlock. Of course the machine shd be powered on.

Whirlpool Duet... | Answered on Feb 10, 2016


Inside the door on jamb.

Whirlpool Duet... | Answered on Dec 13, 2015


blank.gif F23 Pressure switch failure Should the main electronic control unit detect that the wash level contact (or level) is on and the switch level for wash heater safety is off for any more than ten seconds during a wash this error code will be displayed.
Resetting the program may clear this error but unlikely.
  • Check the pressure switch or sensor for operation and electrically
  • Check the wiring from the main electronic control card to the level sensor
  • Check all connectors between the main controller and pressure switch
  • Run test program
  • Also see F08 and F12 as heater failure can cause this error to occur

Whirlpool Duet... | Answered on Nov 21, 2015


Electric dryer no start does nothing

Check dryer Terminal block prongs both outside prongs should give combined 220, and 110 each if u check 1 outside & 1 center (ground) prong. Also check house electrical outlet for full voltage.

CHECK THERMAL SHUT OFF THERMOSTAT USUALLY LOCATED ON THE BLOWER. for OHMS or resistance with a meter. Should show a closed circuit. Ohms WHEN THIS FUSE BLOWS IT WILL SHUT DOWN EVERYTHING.

NEXT Test the PUSH start switch with meter for OHMS. Should show OHMS when pushed in or on start, and no ohms or infinity when in off position.

If you hear a humming sound from motor area you more than likely have a bad motor.
Try this test out to see if u have weak windings on motor.
Open the dryer door and turn by hand the drum while machine is on ON position. And you or someone else presses the door engagement switch in. If it starts up then u have bad windings

Another thing to check is the belt safety switch. With a multi meter.
Especially if u just replaced the belt. The belt safety switch is attached to the Tensioner and motor. IT LOOKS LIKE A DOOR SWITCH SOMEWHAT a little black pc of plastic with 2 prongs going into it. Sits at bottom of motor. Under the Tensioner. Attach meter clips to the 2 prongs on switch, Then when the little white push button is pressed in it should show continuity and none when released.

Lastly check ut push start button for continuity with a meter when pushed in the on position, it may have gone bad.

Whirlpool Duet... | Answered on Apr 03, 2015


Most of the time there is a lot of dirt (sand) in the front ring.

When a tickling noise it is probably the bearing.

Whirlpool Duet... | Answered on Nov 21, 2014


I blew mine out with compressed air and it worked, You have to take the cover off and remove the small rubber hose. Then blow out the hose and blow into the small hole on the sensor. It is easy to remove from the machine, 3 screws in the back then remove the rubber hose, twist the unit so the bottom is facing the back of the washer and it pops right out, then remove the wire plug.

Whirlpool Duet... | Answered on May 04, 2014


No I don't think there is any fuse and problem most likely main board problem

Whirlpool Duet... | Answered on Dec 09, 2013


You will need to replace the "water valve" on the unit. The solenoid is letting to much water thru. Here is a link to the part to order.

Whirlpool Duet... | Answered on Nov 05, 2012


YOU NEED TO CLEAN THE VENT ON YOUR HOUSE IF THE BLOWER WHEEL IS BAD ON THE DRYER YOU WOULD HERE THE NOISE AFTER THE DRY STOPS THE BLOWER WHEEL WILL STILL TURN AND MAKE A NOISE

Whirlpool Duet... | Answered on Nov 02, 2012


Check that u can hear pump running if all u hear is a humming or nothing the pump is blocked up and needs cleaning the only way 2 do that is lay machine on its side and remove the hose and un screw the pump casing and remove the blockage if after that the pump still doesn't run then u need 2 replace it

Whirlpool Duet... | Answered on Sep 28, 2012

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