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Dyson DC14 All Floors Upright Vacuum Cleaner Questions & Answers
Dyson DC14 wand will not go back down in
Hi there,Once you've replaced the wand on the cleaner body, you should be able to retract the wand back down inside the hose by pressing the wand release button. For further information on doing this, please see the user guide supplied with the cleaner - if you don't have this to hand, you can download a copy here:
http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdfHowever, if the wand seems to be jammed, it's probably best if you get in touch with us directly so we can provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).Kind regards,JackDyson Online Customer Support
My dyson dc14 wont turn on at all
Hi I would suggest you first check the Fuse in the plug. This is quite common.
If after chnaging the fuse the machine still doesnt work then please come back to us. Let us know that you have checked the fuse andthe machine still wont switch on.
Im confident it will only be the fuse. Unless you have had strange noises or funny smells coming from the machine.
Smoking and smells bad
This is generally a sign that the motor has burnt out. With spendy vacuums like Dyson, it's often worthwhile replacing the motor rather than the entire vacuum.
Why does Beater Bar Fail to turn
Per owner's manual
1. Make sure the brush control is set on carpet mode.
2. The brush will only spin when the handle is reclined.
Others:
The belt has worn out and needs replaced. Although it appears okay, stretching is possible, which would result in too loose a grip to turn the bar.
If the belt was replaced, it may not have been pulled tight enough to turn the bar. To tighten on many vacuums, simply loosen the screws on each end of the brush, pull toward the front of the power head and hold while tightening the screws.
How to replace dc14 all floors duct body assembly?
The duct body assembly is really the heart of the unit to which everything is attached. My advice would be to buy the new part and then disassemble the old cleaner bit by bit, taking photographs if necessary, and then attach the old parts to the new assembly. This is no simple task (but not too difficult either) and if you are handy and feel competent enough to tackle the job then that is what I would advise. I don't think there are any instructional videos for this. The alternative would be to exchange - there are some good deals on trade-ins for Dyson at the moment. Good luck.
Dc50'animal wand wont go back (dyson) stock
Hi Silvia, it's Jack at Dyson.
To retract DC50's instant-release wand after use, all you need to do is push the red button on the hose cuff, as shown in the illustration below. I've also attached our Getting started video guide as this should also help.
If you'd like to speak with our experts directly, you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US) or 1800 239 766 (AU).
How do i change belt
Hi there,I am sorry to hear you are having difficulty with your DC14. If the belt has broken completely, the clutch assembly will also need to be replaced. We recommend the clutch be replaced by a Dyson authorized technician. However, if your brush bar is not spinning but the belt is still intact, we would value the opportunity to trouble shoot with you to determine a solution. To trouble shoot your machine and for assistance with repair or part replacement, please call us at 0800 298 0298 (UK) or 1-866-693-9766 (US). We look forward to speaking with you.Best wishes,Jessica
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