20 Most Recent Mr Steam Ms Super 1e Steam Shower Generator Questions & Answers

You would need a multi-meter or voltmeter to trace the power path. Turn on the generator and wait until you hear the water feed solenoid stop. This means the water has reached the satisfied level and the pc board should have sent 24v to engage the contactor. On the actual pc board there is a section label "cont" which is what sends the 24v to the contactor the engage the heating element. Verify that you have 24v on the spade terminals going out to the contactor, if not then you may have a pc board issue. Second possibility is the contactor, if it is recieving 24v and it is not engaging then it's simply a bad contactor. Check the load side of the contactors with the blue wires. Lastly if these two steps check ok, then perform an ohm reading with a multimeter on the actual heating element(with the power off, put your two test leads on the two flathead screws that hold down the blue leads the go to the heating element). If you get an open reading then this may indicate a failed heating element. Pulling the heating element out on the left side panel will confirm any element failure.

Hi I am with Mr. Steam Tech Support please call 800-767-8326 and ask for tech support. please have your serial number and we will be able at assit you in getting your unit up and running
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Mike
Mr. Steam
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Contact the maker direct and they will fix it for you. https://blog.mrsteam.com/media-room/bid/332498/mr-steam-unveils-next-generation-award-winning-home-steam-shower-control Or these people may repair? https://www.steamsaunabath.com/catalog/mrsteam-isteam-digital-touch-screen-steam-shower-control-package-p-302543.html ..

hi the heater controller is not fully functioning when this occurs look into have the controller replaced at some stage

hi it a sign of the pump ceased up or the electric motor faulty capacitor . check if you can manually turn the pump freely and then check the capacitor

Try filling it only three quarters full.

the first thing the generator should do when you hit the on button is fill. You will hear the water entering the tank. Once the water stops it indicates that the water has reached the water satisfied level, after which you should hear a loud click(your contactor engaging for the heat cycle, newer units will have all three light on the side lit). After this point is you aren't getting any steam after 5 minutes it probably means your heating element may be damaged. It would be best to remove the element at this point from the left side of the unit via 6 bolts and 2 wire leads. Any physical damage on the element such as a pinhole pop, burn mark, melting, or scar will surely prevent the element from heating

The steam jet ports (small nozzles / jets) collected mineral over time. You will need CLR mineral remover to clean the jets. See video below for more info. http://www.jelmar.com/CLRbasic.htm

it means a fault has occurred in the system, u will need a serivce manual to determine what that fualt is.

Yes