Kwikset Smart Code - Answered Questions & Fixed issues
My kwikset smart code keeps auto locking every 30 seconds
The continuously auto locking was happening for me because the extended deadbolt lock was hitting the back of the drilled frame. So when it locked it did not fully extend and it thought it was not locked and would try again every 30secs.
The fix was to be sure your hole is deep enough for the locked dead bolt to sit into without hitting anything.
5/19/2019 6:14:06 PM •
Kwikset Smart...
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Answered
on May 19, 2019
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6,149 views
Kwikset smartcode parts
It might not be the motor. It could be the electronic circuit that powers the motor. I ran into the same problem with a Kwikset electronic deadbolt. I separated the motor from the electronic circuit board and found that the motor was OK. When I couldn't get replacement parts I bought a Master Lock unit. It's not motorized and uses 4 AAA batteries, which last a long time. Kwikset just wants to sell locks, but the same problem exists with Schlage and other brands - including Master Lock. One year warranty on electronics.
Key will not come out in unlocked position
I presume you figured it out by now, but if the tailpiece is installed wrong in many deadbolts, the key won't come out in one position or the other. It's called a "timing" problem and the way to fix it is to take it off the door, turn the tailpiece a half circle and put it back on the door. Usually Kwikset locks are designed so you can't put it in the wrong way, but it can happen. (If it's not the timing problem, then the deadbolt unit is defective or broken. They are designed to fail in a way that keeps them locked, so this could be a sign that someone tried to break in, or that someone used the extended bolt as a way to stop the door from closing and it hit the door frame too hard.)
The best way to install a deadbolt lock without the instructions handy is to look at the "lazy" cam and see if there is a way to install it wrong and don't install it that way. Example: If there are 2 ways for the tailpiece to fit in the deadbolt unit when the deadbolt is retracted and only one way for the tailpiece to fit in when the deadbolt is extended, then install the lock with the deadbolt extended and you can't install it wrong.
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