20 Most Recent Onkyo TX-DS989 Receiver Questions & Answers

The TV should simply connect via an HDMI socket. You might have to apply settings to the socket to allow it to pass sound or video signals. Ideally the TV should be connected via a optical cable, with the TV set to send out Dolby signals.
It's likely that the other sound issue is connected to a settings issue for use on other modes of sound. The speakers being switched off as though they were not connected to the system.
THX is just a quality thing. It's not actually a sound system. Depending on the sound systems and the number of speakers you have connected only certain sound modes will activate all speakers. Dolby EX and the ones that uses more than 5.1 are the only ones that will produce the sound from all connected speakers.
The MP3 player needs only be connected via the RCA sockets of a spare AUX socket to play it.

Onkyo TX-DS989... | Answered on Oct 18, 2017

Hi Joseph,

It could be that there is a frayed speaker wire touching the back of the receiver and when playing at a low level the speakers do not require that much power, however when the level from the speakers increases more power is required and if there is a frayed speaker wire touching the back of the receiver there could be a short causing the receiver to shut down. A way to avoid the frayed wire is to use "Banana Connectors" that the speaker wires goes to and the connector will plug into the speaker posts. Please try the following to see where the issue is coming from. Have the receiver turned off, make sure all the speaker wires are labeled, and disconnect them from the speaker terminals. Turn the receiver on select a source that would give you sound if the speakers where still connected and turn the volume all the way up. If the receiver shuts down than it would need to go to a service center as it is an internal problem with it. If the receiver does not shut down, turn the volume down, shut the receiver off and connect one speaker and than turn the receiver on selecting the same source as before and raising the volume up. If the receiver shuts down, remove that speaker from the post and connect it to another speaker post to determine if it is the receiver or the speaker itself that is giving you the problem. If the receiver should shut down after moving that speaker you know it is a problem with the speaker or the wiring. If the receiver does not shut down, turn the volume down, shut the receiver off and connect another speaker followed by doing the previous test procedure. Keep adding speakers until you have them all reconnected to the receiver as long as it has not shut off while trying the test procedure. After determining whether it is the speakers or the receiver you would need to bring either to a service center to be repaired. To locate an authorized independent service center, check the dealer and service locator at our website: www.onkyousa.com or www.integrahometheater.com.

Onkyo TX-DS989... | Answered on Jun 29, 2015

Sorry but it does sound like an Amp failure and testing the unit for other electronic component failure will be needed

Onkyo TX-DS989... | Answered on Jan 03, 2014

Point the remote at a digital video camera to see if you can see the small blue infared light comming from the end of the remote when you aim it at the camera and press a button. if you do see the light then your receiver has a system control problem I'm afraid. You see your eyes cannot see the infared light but the camera optics can. Good Luck

Onkyo TX-DS989... | Answered on Mar 14, 2013

Did the issue ever get resolved. I have similar issues with a connection to Cox Cable HDTV and Onkyo TX-DX989. All sources (DVD Player) sound fine and not issues except channels 706 and 710 on Cox Digital receiver. I had Cox replace the HDTV receiver and the same issue occurs. I've tried optical audio and also the COAX audio ports with the same issue. The workaround I have found is to set the audio to "Other" on the Cox box, but the volume then has to be turned up quite a bit.

Onkyo TX-DS989... | Answered on Nov 09, 2012

Hello, Just try with Ebay or Alibaba sites. OK.

Onkyo TX-DS989... | Answered on Nov 17, 2011

You have to assign any digital audio inputs and that requires a functioning controller.



Zoom in on the picture of the original remote provided on the site (or look at your own) and get the actual remote model number.

or check eBay: search for "(model of the device or the remote) remotes", check the 'include description' box. Usually cheaper than the vendors.

Onkyo TX-DS989... | Answered on Aug 01, 2011

The trouble is almost certainly bad capacitors in the power supply. As they age they become very slow to charge up (think of them like buckets that store electricity for other parts to draw on, and it's taking them much longer than normal to fill). As a result it's a while until the rest of the circuitry starts working properly. But once they've charged, the thing works like it should.

If you know someone with some electronics skills, they could check the capacitors and replace any that are visibly bad or don't measure correctly. Or you could see about getting the receiver serviced if you have a shop in your area. Musician's supply stores are a good place to check, or ask retailers if they have anyone they suggest. Since the receiver is basically okay otherwise, having this repaired would probably be worthwhile.

Onkyo TX-DS989... | Answered on Mar 04, 2011

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