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Datamax DMX ST-3210 Thermal Label Printer Questions & Answers
Tuff to describe. My tickets have a fine line
Sounds like you have a "void" line. This is an area of the printhead that is not functioning i.e. not melting any ribbon so it leave a void which looks like a white vertical line. Could be that the printhead is just dirty which case you can clean it with Isopropyl alcohol and a soft cloth. If the line persists, then the printhead is worn in that area and cannot be fixed except to replace the printhead. It's also possible that you may be able to move your text a little to the left or right so that the void is between the text. THen you won't even notice it.
Hope that helps !
Dmx-w-8306
Hold in the Feed button for 4-5 seconds, which causes the printer to attempt to "Auto-calibrate." If that doesn't solve it, then slide out the Media Sensor (green plastic bar that sticks out over the labels) about 1 inch from all the way in ("in" = left if looking from front). Then press Feed to clear errors. If still get same error, then look for piece of label or ribbon stuck in that error - ok to blow out with canned air. Then try holding in Feed again for 4-5 seconds to Auto-calibrate again.
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