20 Most Recent Datamax M-Class Thermal Printer Questions & Answers

Free Windows Printer Drivers for Datamax can be downloaded here: Custom Design Label Systems from Able Label Systems
Look for the link toward the bottom labeled "Free Thermal Printer Drivers."

Datamax M-Class... | Answered on Apr 29, 2014

Hold in the Feed button for 4-5 seconds, which causes the printer to attempt to "Auto-calibrate." If that doesn't solve it, then slide out the Media Sensor (green plastic bar that sticks out over the labels) about 1 inch from all the way in ("in" = left if looking from front). Then press Feed to clear errors. If still get same error, then look for piece of label or ribbon stuck in that error - ok to blow out with canned air. Then try holding in Feed again for 4-5 seconds to Auto-calibrate again.

Datamax M-Class... | Answered on Apr 29, 2014

These printers do not "heat up" as such. Possible causes are:

1. Incorrect ribbon type for fitted ribbon spools. Look at back plate and see which way arrows are pointing. If arrows point Anti-clockwise, then you require inside wound ribbon (i.e. standard datamax) If pointing clockwise then you require outside wound (i.e. Zebra type ribbon). Check ribbons by touching sticky side of label to ribbon (it will transfer ink to label on print side).

2. Could also be faulty printhead, Logic board or Power supply. These will require an engineer to check properly.

Datamax M-Class... | Answered on Jul 07, 2011

check the printer itself there are some problem inside

Datamax M-Class... | Answered on Jun 11, 2010


The way you can do this is to use Datamax fonts in your LabelMatrix program instead of truetype fonts like arial or times new roman. After making this change, do a test print and see if print improves. Another possible solution is use USB instead of Parallel cable (if you're not using it already).

Datamax M-Class... | Answered on Dec 30, 2008

Yes, you can use the print preferences to configure the Mclass printer depending on the settings you want to make. You can change the print speed, heat, and even send commands to the printer if you wanted to. However, a much better solution to make changes in the printer to download the Datamax Printer Configuration utility from here: ftp://ftp.datamaxcorp.com/dmxConfig/Datamax%20Printer%20Configuration%20Utility.exe . This allows you to make changes in the printer without the need to use the buttons in the front panel. Hope this helps.

Datamax M-Class... | Answered on Dec 29, 2008

Review the media loading instructions in your owner's manual.

You've likely overlooked something.


Datamax M-Class... | Answered on Mar 05, 2008

if you open the image and double click on the barcode you want to shrink you can move it around and make it smaller

Datamax Office... | Answered on Jul 13, 2018

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