The first questions I would ask is what type of cards you're using and what is the source of those cards? Are they pre-printed, and you're adding print to them? Were the same ribbons & cards used successfully in the past, but now are failing? Are they genuine Fargo ribbons that are either new, or have been maintained in environmentally controlled storage since new AND are less than 2-years from manufacturing date? Also verify that the printer power-supply is the correct/original one that was supplied with the printer. They're usually 24VDC, and either 3.3A or 3.75A output.
These printers are designed to print ONLY on PVC or PVC/Composite cards with image-grade finishing. If pre-printed, they must have a coating applied to allow them to accept thermal dye-sublimation inks, as used in Fargo DTC printers. If the ribbons are old, or you suspect exposed to extremes of heat and/or cold, try a fresh and genuine Fargo ribbon.
Post back with any additional information, questions, or observations and we'll try to help further.
Safe-Card ID Services
Charlotte, NC USA
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