20 Most Recent LG WM2701HV Washer Questions & Answers

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My LG frontload washer keeps turning off between

  1. Make sure the washing machine is properly leveled and that the load is balanced inside the drum. An unbalanced load can cause the machine to shut off.
  2. Check the power cord and outlet for any visible damage or loose connections.
  3. Check the control panel for any error codes or messages that may indicate the source of the problem.
  4. Check the door latch and hinges to make sure they are functioning properly. A faulty door latch can cause the machine to shut off.
1/3/2023 11:34:08 PM • LG WM2701HV... • Answered on Jan 03, 2023
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The washer stops at 39 minutes on a regular wash cycle and the code OE is displayed

This fault code can mean that the pump is faulty as well as blocked, first of all check for a blockage and, if none is found then the likelihood is that the drain pump is faulty. Should you need it, the most common drain pump used on LG washers and washer dryers is this one. On non-display panel models this fault code is denoted by the lights for 800, 500 and No Spin being lit or flashing.
  • Check pump filter is clear and there are no obstructions
  • Check the drain hose for obstruction
  • Check the drain hose is not kinked
  • Check the drain pump filter and clean if required
  • Check the air chamber and pressure sensor hose
  • Check drain pump, normal resistance is 152-175?
  • Check drain pump rotor
  • Check connections to water drain pump
2/4/2016 10:20:57 AM • LG WM2701HV... • Answered on Feb 04, 2016
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Will not spin. Tries, but only rocks a little.

See if you can lift the top of your washing machine by unscrewing it from the back and you should find a code and test sheet in there that is very easy to follow. My machine did the same thing and I had to replace the main control board and all was well again.
1/20/2016 11:53:13 PM • LG WM2701HV... • Answered on Jan 20, 2016
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Wh2701hv washer has no power

WASHER WILL NOT START: Power If your washing machine won't start, begin by looking at the power source. First of all, is the washing machine plugged in? If it is, has it tripped a circuit breaker or blown a fuse? Check and reset the breaker (or replace the fuse) if necessary. Lid Switch The main control for the washing machine is the switch inside the lid. If this has stopped working for some reason, your washing machine won't start. It's not especially difficult to troubleshoot this on a washing machine. You might have to open the top to access the switch. With the power on, depress the switch and listen for a click. If you don't hear one, the switch MAY BE BAD and will need to be replaced. Confirm defectiveness with a multi meter checking for continuity OHMS. An open circuit reflects a bad switch.. If the switch works but the washing machine still won't start, check to see if your washing machine has a special fuse for the lid switch. It will usually be inside the control panel. If it's blown, you'll need to replace it before the washing machine will start. Door Interlock The problem could be with the door interlock. If the lights come on but the machine won't start, this might well be the cause. This could either be down to the wiring that runs to the door interlock, or the door catch not activating the interlock itself. Timer Knob Some models of washing machine use a mechanical timer knob and won't run until the water in the machine has filled to the selected level. If the knob doesn't line up properly with the graphics on the control panel, you can try to troubleshoot the washing machine problem by advancing the timer a little. When you've done this, pull it out a little way and see if the washing machine will start properly. Push start switch may need to be tested with a multi meter for continuity OHMS should show a closed circuit when pushed in or turned on. The start switch on some top load washers is often part of the timer and is activated by pulling out on the timer knob. Although not normally available as a separate part, the switch can be tested for continuity with a multi-meter. You will need to remove power from the appliance and then locate the correct timer contacts as noted on the wiring diagram. On some electronic controlled models, the start switch is a momentary contact type switch located on the control console. You can test this switch for continuity with a multi-meter when the push button is held in Overheating If you've run several loads, one after another, without any problem but suddenly find your washing machine refuses to start, overheating could be the cause. The simple way to discover whether this is the problem is to give the machine ample time to cool down, say for a couple of hours, and then try it again. If it works fine, overheating has been the problem and you may have a motor with bad windings. By the way my advice is free cuz God is good! All washing machines use a motor that is responsible for spinning and agitating during the cleaning cycle. Many top load brands use a reversing motor which means the motor spins in one direction for agitating and another for spinning and draining. If the motor does not start, but makes a humming or buzzing noise then it may be defective. To verify if the motor is at fault, remove the drive and /or pump belts and then try to start the motor again. On direct drive models, you will have to disengage the pump and the direct drive coupling to the transmission. If the motor starts, then the problem is with the transmission or the pump and can be further diagnosed by reconnecting each one individually. If the motor does not start or continues to hum or buzz, then it will need to be replaced Lastly CONTROL BOARD If the control board does not provide the proper voltage to the drive motor, fill valve, drain motor or door lock then the washer may not start. The main control board on most washers is complicated and difficult to diagnose without proper test equipment and procedures. You can visually inspect the control for signs of electrical arcing or burned or damaged components on the board. You should use caution when replacing a control board as sometimes the burned components are caused by external component failures.
5/26/2015 12:10:55 AM • LG WM2701HV... • Answered on May 26, 2015
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No power but a de code when I spin drum

DE error code shows that there is a problem with the door latch assembly. If this latch switch does not work, the machine will not turn on. Check the continuity of the door switch with a multimeter on OHMS.
5/5/2015 11:28:08 AM • LG WM2701HV... • Answered on May 05, 2015
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My LG wm2701hv washer will only turn on if I disconnect for 20 seconds and reconnect. Once the load finishes I have to do the same thing all over again. Any ideas?

try holding in the power button for 10-15 seconds while unplugged, if that does not reset, try the same just after plugging back in. good luck.
3/31/2015 4:39:06 AM • LG WM2701HV... • Answered on Mar 31, 2015
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How do you use the tub clean?

Read these instructions carefully before beginning the TUB CLEAN cycle. 1 Open the door and remove any clothing in the wash drum. 2 Open the dispenser drawer. 3 Add liquid chlorine bleach or tub cleaner. Some powder or tablet tub cleaners which are manufactured for this purpose can be used. (NOTE : Do not add any laundry detergent or fabric softener to the drawer when using TUB CLEAN.) - If using liquid chlorine bleach Add liquid chlorine bleach to the bleach compartment of the drawer. (NOTE : Do not exceed the maximum fill line and do not pour undiluted liquid bleach directly into the wash drum.) - If using powder cleaner Remove the liquid detergent cup and add powder cleaner to the main wash compartment of the drawer. - If using tablet cleaner Add tablet cleaner to the wash drum directly. (NOTE : Do not add tablet cleaner to the drawer.) 4 Close the drawer and washer door. 5 Select TUB CLEAN and press START. NOTE : It is recommended that TUB CLEAN should be repeated monthly. If mildew or musty smell already exists, run TUB CLEAN for 3 consecutive weeks. After TUB CLEAN is complete or when the washer is not used, leave the washer door open for better ventilation and drying inside of the washer
7/6/2014 2:29:18 PM • LG WM2701HV... • Answered on Jul 06, 2014
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How to clean

Be the first to answer 6/6/2014 3:21:32 AM • LG WM2701HV... • Posted on Jun 06, 2014Be the first to answer
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Ecl flashing

Be the first to answer 1/25/2014 3:02:04 AM • LG WM2701HV... • Posted on Jan 25, 2014Be the first to answer
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Leaks during the rinse cycle at the front bottom

too much detergent
11/8/2013 8:13:19 AM • LG WM2701HV... • Answered on Nov 08, 2013
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