what type of connector do you use? if its network printing then check ip address, cable, and the network card of the machine if it shows light, if its usb cable check the driver or cable.
note: make sure when you press the print buttom on the machine it doesnot show offline! if it shows offline you cannot print hit go or start to make it online.
if none of this work, reset the machine by hitting 1087 twice this will take you to maintenance mode then hit 906 then start, highlight the words that come on screen by your finger then hit start, the machine will ask you to put the main power on and off, do that and you will be fine.
Best Regards I’m happy to help further over the phone at
https://www.6ya.com/expert/mustafa_06f84c65ab5cc745