20 Most Recent Skull Candy HESH Consumer Headphones - Page 2 Questions & Answers

I seam to recall that in certain parts of the World Skull Candy offer a lifetime warranty on their headphones. So I would check their website out before trying anything else. If not then you can visit my guide on my blog about headphone repairs.

The port is on the side near the bottom,just plug in the included micro USB cable and plug into USB power supply or use matching wall charger.

Hi Please give more details on your issueRegardsVineeth

try to test the head set in another equipment, if the problem remain, the problem is headset , repair o replace.God bless you

leezamastre,

It sounds like this might be a setting on whichever MP3 player, or sound device that you are using. You should check for an "EQ" on your device and try setting it to a different setting to make it so you can hear the music and vocals of a song.

Please let me know if you have any other questions about this,

Cheers,
Garbanian

Sounds like a broken wire

The wires inside the cord have broken, Unfortunately there is really no easy way to fix it, they don't solder well and replacing the cord is the only option but this also may not be successful. Replacing the headphones is the only proper solution

Hello!

Since your skullcandy headphones are brand new, you could get the warranty.

Warranty covered one of two ways, Aggressive Listening, which is defined as:

Aggressive Listening: Skullcandy products that fail or break due to a crazy crash on the mountain or a violent head-banging session... or any other reason that is not a product defect, as per skullcandy "we will still hook you up! Send in whatever remains of your product, and we will send you a coupon good for 50% off any product in our Online Shop."

or



Defective Product Replacement: Which is defined as any Skullcandy product that is still in one piece and not working properly or any product damaged in shipping. In this case you will receive a brand new replacement product at no charge. In either case you will need to complete their warranty form.


Please click here and fill out the warranty form, after you have completed all the fields as requested and submit your information, you will receive an email with instructions on how to ship your product to Skullcandy. After they receive your product they will either ship you a brand new pair under the Defective Product Replacement warranty or call you if your item falls under the aggressive listening warranty. (Shipping may be delayed if your product is out of stock) If for any reason you do not receive an email reply from them within 72 hours, please contact customer service at 435-940-1545

You can also find nearest dealer on your location that can probably replace the cable with an ordinary headphone cable wire. Please use this Skullcandy Dealer/Locator
http://us.skullcandy.com/locator/index.php