20 Most Recent Kyocera Mita FS-3820N Laser Printer - Page 9 Questions & Answers

This indicates that you may have a problem with the Dimm or the main board.A technician may be required to correct the problem

This can be caused by a number of reasons.Ensure that your paper is not damp.Ensure that you do not have toner save/eco mode turned on.The optics may be covered in dust.The transfer belt unit may not be lifting/locked into place correctly. Are you using genuine toner? if not try using genuine toner. Will take hundreds of copies before the quality improves.The list is extensive that may cause this problem.

Please can you tell me the model?

This is a fuser unit error and will need to be addressed by a technician.

Please can you state the model?

Check that you do not have any paper jammed behind the cassette first.Usually it is the lift motor itself that has failed.If you can let me know the model I can assist you further.

Please can you be more specific as I am unable to understand the problem that you are experiencing. If the copies have background but the prints are ok then try adjusting the exposure settings on the display panel

If this only occurs when using the document feeder then you will need to clean the smaller glass that sits next to the large glass that you manualy place your documents. The document feeder scans the originals over the small glass and any ink ,whiteout that may be on the glass will appear as lines down the pages

Please can you tell me the model number

Please can you tell me the model number?

This needs to be done by a technician as you can easily damage the drum!

Indicates that you have a scan issue

You need to organise for a technician to come and service the machine.You can continue to use the machine.

Need to know the model?

Not knowing the model number makes this difficult to answer.try pressing every button.If one button is stuck down then it will lock up the keypad.If the machine has a touchscreen then run a business card between the screen and the surrounding cover as a stuck piece of grit or sugar can cause this problem.

Main board and engine board not communicating.Try switching off at the wall for 30 minutes.

This means that the waste toner container is full.This is located in the drum unit and is designed that the drum should be replaced with a new unit

This would indicate that your fuser unit (hot part) has failed.You have not mentioned the model so unfortunately I can not offer any more assistance...sorry

J40 means that you have a paper jam located in the fuser unit of the machine (the hot part)You will need to locate and remove the jammed paper.Faulty fuser sensor.This may need to be looked at by a technician.