20 Most Recent Dell Studio XPS 8000 (DXCWKW12) PC Desktop Questions & Answers

Click on the COMPUTER icon that shows the drives and right click on that drive and select EJECT. If it wont open, look for the pin hole in the front and use a straight paper clip to push straight in and see if it opens.

Dell Studio XPS... | Answered on Sep 16, 2015

CD/DVD Drive Tray problems
There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

Dell Studio XPS... | Answered on Feb 22, 2013

Turn it off. Symptoms suggest hard drive failure. Use of s taking a physical battering. This may damage data beyond recovery. The drive Take it to a shop. Your other choice: Oddly, freezing the hard drive sometimess temporaily fixes the drive long enough to recover data. Replacement of the hard drive is the likely fix. Unless you want to try to freeze the HD and copy data off of it quickly, only a shop specializing in data recovery might recover such. Hopefully youhave backed up data to another drive. You might want to consider a new laptop, after you eye the possible cost of repair and/or data recovery.

Dell Studio... | Answered on Jun 03, 2017

Always include the version of Windows in your posts.
Could have been a RAM problem if you got 4 beeps and you seem to have resolved that by reseating the modules. But the RAM error may have caused some corruption to a file on the hard drive.
Assuming the diagnostics pass, you can reboot and press F8 before Windows starts to load. Select Last Known Good. If that gets you to the desktop without errors, shut down normally and reboot normally, and you should be good to go.
You may also want to run chkdsk on the hard drive:
Click: Start>run
Type in: chkdsk C:
Click OK
Accept the offer to run chkdsk at next boot and then reboot. chkdsk will run before Windows loads. It may take a long time, depending on size of your hard drive, so be patient.

Dell Studio... | Answered on Dec 27, 2016

Can you specify WHEN and perhaps what was on the screen? What were you doing when the problem started?

Dell Studio... | Answered on Dec 30, 2015

Hi Praveen,

My name is Pradeep and I work for Dell's Social Media Team.
Please reach out to our Sales team at 1800-425-4026 or 080-25108032 to purchase Studio laptop Battery.

Pradeep Lokesh
Social Media and Community Professional
Order Status: http://del.ly/61822hij
Download Drivers: http://del.ly/61832hid

Dell Studio... | Answered on Jun 29, 2015

Hi Ken,

My name is Pradeep and I work for Dell's Social Media Team.
Please follow the steps in this link: http://bit.ly/1LfQ23w
Right click on your Desktop and select the Screen resolution option, uncheck the Allow the screen to auto-rotate checkbox. Let us know the results.

Pradeep Lokesh
Social Media and Community Professional
Order Status: http://del.ly/61822hij
Download Drivers: http://del.ly/61832hid

Dell Studio... | Answered on Jun 17, 2015

the only thing to be aware of is the voltage cannot exceed that required for the laptop . for example if the solar panel puts out 12 volts you will need an adaptor before the usb connection to reduce the power to the voltage for the laptop

Dell Studio... | Answered on Mar 29, 2015

go to Dell.com and contact Support

I’m happy to help further over the phone at https://www.6ya.com/expert/wynn_5ba0205233ebfc15

Dell Studio... | Answered on Jan 25, 2015

either the spring inside is broken or it needs cleaning up

Dell Studio... | Answered on Jan 05, 2015

Press CTRL+ALT+DELETE, select "start Windows Task Manager"
Under Applications Tab, right click on the program you want to close.
Select "Go to Processes"
Right click on the highlighted process and select"End Process Tree"

Dell Studio... | Answered on Jan 05, 2015

Generally, a code 10 says that the driver was not loaded, which could be the driver is missing or corrupted .
Go to the Dell download center and download the driver for your profire device.
It could be on a driver CD that came with the computer Too

Dell Studio... | Answered on Dec 14, 2014

This could be due to a CD or DVD left inside the DVD drive. The laptop may be trying to boot from that instead of the hard disk. Make sure no USB flash drives or CD/DVDs are left connected/inserted. If the laptop is trying to boot from the hard disk then the files on the hard disk may be corrupted. This is hard to correct without risking loss of your data. Try running the diagnostics by pressing the 'Fn' key (keep it pressed) and press the power button to turn the laptop on. You should be able to access the diagnostics from there.

Dell Studio... | Answered on Nov 13, 2014

Check the power source, power switch on board, power button on laptop.

Dell Studio... | Answered on Oct 22, 2014

there is a button on the F keys, the top row, it looks like a triagle on top of a line press it and it should eject the disk, if this does not work or you cant find it, go to My Computer and when you see the icon of the disk, right click and click eject on the menu.

Dell Studio... | Answered on Sep 04, 2014

Uninstall your previous picassa and then reinstall it again.

Dell Studio... | Answered on Aug 10, 2014

Your drive may be toast. You need to find the right F key (typically F2 or F8 or F12) to open the BIOS menu. Start pounding on one while booting until you find it. You may have to try all 12 F keys. Once you get the BIOS menu (not the boot menu), there should be a device section. Make sure your C: drive is visible to the BIOS. If not, the drive is usually bad and needs replaced. You will need a drive preloaded with WIndows, or you will also need the Dell recovery CD set. However, if the C: drive looks OK, next find the right F key to open the boot menu. There should be options there to boot Windows, Safe Mode, Restore to a previous check point, or recover to factory settings. If this does not work, you will need to get the Recovery CD set from Dell for your model. Be warned this usually destroys all old data files.

Dell Studio... | Answered on Jul 26, 2014

Hi Royce,

You need to replace your laptop battery - its dead. To prove this, take the battery off and just plug the mains charger in. The light should stay solid white.

Many thanks,


Dell Studio... | Answered on Jul 02, 2014

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