20 Most Recent Fellowes Powershred 420 Shredder Questions & Answers

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Motor will go in rerverse but red light comes in foward shred and will not go

I wish the manual said to clean the sensors. I had the whole thing apart. Cleaned her real good. Put it back together. Still a red light indicating a paper jam. I read this post, really helpful! Cleaned the sensors. We are back up and running!
11/3/2022 10:35:38 PM • Fellowes... • Answered on Nov 03, 2022
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HOW OFTEN AND HOW MUCH OIL DOES THIS SHREDDER REQUIRE?

I have found that the best way to oil the unit is from the top flap(near disk area), which exposes the top of the blades. You must also give the oil spout a shot so the unit "oil light" goes off.As far as how often, monitor the unit and after each heavy workout, give it a top shot along the exposed blades. Get to know your machine and it will treat you right!! Plz N' Thnx, Bogie
9/20/2013 1:16:07 PM • Fellowes... • Answered on Sep 20, 2013
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It only works in reverse.

Hello.
Remove the cover, and check the micro switch for alignment. With use, they can get chad or other debris behind them that will not allow the switch to make proper contact. If you have compressed air,blow the switch clear (gently), or use a soft bristeled brush. Align the parts, and put it back together.

Best regards, --W/D--
5/16/2011 1:23:24 PM • Fellowes... • Answered on May 16, 2011
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Shredder will not operate. Both red and green

First open the drawer or bin and see if it's stuffed to the top, that is the usual cause. Then reset it if it has a reset button, Then if still no good with it unplugged, take a pliers and pull out any stuck paper or plastic stuck in the grinder. That is really all you can do with these things. Some times they just burn out from use. But with both lights on it sounds like its over full. also try to run it in reverse if you have that feature. If you are sure it's empty and there is nothing jammed up inside. Then it probablly just burned out. The directions on these things say don'y use for more than 15 minuted on the ones that cost under $300.00, we have burned out a few ourselves.
6/12/2010 4:11:25 PM • Fellowes... • Answered on Jun 12, 2010
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I have a fellowes shredder 380C that I am looking

5/10/2010 10:43:01 PM • Fellowes... • Answered on May 10, 2010
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Fellowes C-420-c, paper jam light always on

try calling Fellows at 1-800-955-0959 for help and to find nearest service center.
11/25/2009 8:44:05 PM • Fellowes... • Answered on Nov 25, 2009
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The red light stays on and the shredder won't work

Unplug the unit
take it apart
7-9 screws on back , gently pry it apart , probly dirty as heck in there or somethings jammed in there, also clean off the lil sensor with a q tip and 70% isopropal rubbing alcohol
9/1/2009 7:05:15 AM • Fellowes... • Answered on Sep 01, 2009
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Powershred 380-c

Possible door switch or the bag full plate under the machine jamed ot switch bad. Also All shredders need the wheels oiled with shredder oil now and then...
3/25/2009 3:27:28 PM • Fellowes... • Answered on Mar 25, 2009
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Fellowes powershred 320

seems to be an issue with the paper feed sensors i suggest you call Fellowes customer service. 1-800-945-4545
3/10/2008 5:56:57 PM • Fellowes... • Answered on Mar 10, 2008
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Shredder problems

Seems it could be a problem with one of your sensors Fellowes Customer Service can easily and quickly diagnose your problem. 1-800-945-4545
2/26/2008 1:20:45 AM • Fellowes... • Answered on Feb 26, 2008
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