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Questions & Answers
ALTERNATE WAY TO TRANSFER PHOTOS TO COMPUTER If your photos are stored on the memory card, then remove the memory card from the camera and insert it into an USB memory card reader. Connect this USB memory card reader and memory card into the USB port of your working computer. Your computer will see this as an USB Mass Storage Device or an external storage device; you can then open the folder on the memory card and copy the photos to your computer. Memory card reader is a handy device and is inexpensive. You can copy photos from other cameras and you can also download photos off your memory card to someone else's computer without the need of installing any programs.
on Dec 01, 2012
Same problem with mine - bought in February, (now May!) flash doesn't fire. Indicator light flashes orange which the manual says means "flash charging" but still no response despite waiting for that to complete.
Hope this isn't a bug in this model... Fujifilm, where are you?
on May 09, 2011
if it shoots and then you have no picture make sure you have the memory card inside.
on Mar 17, 2011
Your image count has got to 9999 or something. Look in the setup menu for a way to reset it. To make sure it works, copy all your photos off the memory card and make sure it's empty; it may not like taking pictures and numbering them less than an image that's already on the card.
on Feb 22, 2011
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
You can also have a look at THIS link.
the advise is useful. please do not hesitate to let me know if you need
any further assistance. Also, please be so kind to let me know if you
found this helpful.
on Feb 08, 2011
Sorry, I do not see any firmware updates that apply to your flash situation, but I do see one that seems to apply to your picture review situation:
Please read the firmware update instructions and follow them carefully. Errors during firmware updates can ruin your camera:
on Jan 02, 2011
Does the camera still take good pictures in low light? If so, I suspect the phenomenon is normal.
on Dec 31, 2010
The specs for your camera say that an SDHC card up to 8GB may be used....not 32GB!
on Dec 17, 2010
You can download the manual from the manufacturer's web site at
on Nov 15, 2010
Try removing the battery to reset the camera. If camera still does not restart, then something must have gone wrong with the firmware update. Probably the file has not been loaded in full.
Since this is quite a delicate situation, with camera damaged by firmware update, I think that the best thing to do is calling Fuji and performing operations only under manufacturer guidance. The support calls will be recorded.
Try first removing the battery, also remove SD card and check that the red light is not incidentally caused by a lens problem.Contact Us - Home ' Fujifilm Global
on Sep 19, 2010
You can download and print the instruction manual in PDF format by clicking this link
. Please note:
Adobe PDF Reader is required to view this manual. Click here
to download the latest version of Adobe Reader.
Hope this solves your problem. Thanks for using FixYa.
on Sep 14, 2010
I wish to have this issue solved too!
It is very useful to have timestamp optional as in most other cameras...
on Aug 06, 2010
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