20 Most Recent Staples ID Armor SH2836ID2836 Shredder - Page 3 Questions & Answers

Toll free telephone number on first page of the manual at the link below: https://www.manualslib.com/manual/770121/Staples-Spl-Txc122a.html Staples SPL TXC122A Operator Manual

They do this when they get dirty. There is a sensor that tells when it is full, the sensor gets paper dust on it and wont work in forward. You need to clean it real well. If that does not help then the issue is something else like sensor failure.

ask or go into a staples near you

The back of the Screen at the bottom there are two small screws just move the back cover and you would find to replace the battery.

https://www.fixya.com/support/t18412900-staples_shredder_spl_txc15a_power

staples web site or customer service

Maybe the calculator could be broken then or the battery is low if it takes batteries.

I don't think taking it apart will help - when staples don't bend behind the papers, assuming the correct staples are used, it is usually either the anvil is worn or there is some misalignment between the staple and the anvil. The anvil is usually the part that wears out first, fortunately many office staplers use a dual anvil that can be turned around to select the staples being bent outwards. This position is ideal when the staple will need to be removed at a later date. Staples are usually produced with a sharp square end to each leg that after a few thousand staples will have done some damage to the anvil or a few hundred if the anvil had slipped through unhardened. I suggest you take a look under strong light and magnification and compare it with that of a working stapler...

IF YOU LOOK INTO THE SLOT WHERE YOU FEED THE PAPER...GET A FLASHLIGHT ........IN THE MIDDLE OF THE SLOT YOU WILL SEE A TINY SWITCH. THAT THING SOMETIMES GETS GUMMED UP WITH GLUE FROM ENVELOPES AND SUCH... TRY SOME WD-40 ON THAT SWITCH... WITH THE MACHINE UNPLUGGED PUT PAPER IN THE SLOT TO MOVE THE SWITCH SO THE WD-40 CAN LOOSEN UP ANYTHING .... THEN TRY BLOWING AIR IN IT.... ARE YOU SURE THAT THE TOP OF THE SHREDDER IS SITTING FLUSH WITH THE PORTION IT RESTS ON??? THAT COULD ALSO MAKE IT NOT WORK..... OR IF THE BASKET NEEDS EMPTYING THE TOP WONT REST FLUSH ON THE BASKET.

Usual cause is paper jammed in the cutting heads.

try removing the batteries and reinserting

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