20 Most Recent Motorola Mobility DCH3416 (160 GB) DTV Receiver Video Recorder Questions & Answers

Do not sweat it - the unit is rented so call and get replacement free of charge from Comcast.

Probably best to go to Best Buy or Fry's or some other electronics solutions store where they can recommend a solution. You may find audio visual online communities discussing this. Mark Motorola Support

I have some bad new if you go to google and type in "Motorola DCH3416 lagging audio" you will see this is a common issue with the lag being upward of 10 to 60 seconds. No solution at this time has been found.

i had a similar problem with an IR system once. thats the thing that makes it so you can hide the box in a closet so you dont have to see it. it was the ir that was the problem and ABT replaced it. try to find out if the box or the remote causes it. maybe a down button is stuck in on one or the other. if you put away the remote and use the buttons on the front of the box does it still happen? good luck

you would need a "doggle" to switch from stereo (the red and white near the yellow on the back) to headphone. i have seen the sort of thing at best buy and radio shack. good luck

if it works intermittenly then the remote dosent need reprogrammed. SOoooo.... line of site comes to mind. your box needs to see what your remote shoots out. sometimes something ends up in front of the reciever spot on the cable box (FYI: a flashlight at the right angle can help find the sweet spot on most devices) maybe the dvr is going bad watch EVERYTHING you want to see one last time and have it swapped (like death, you can't take anything with you) good luck (I hope its just a line of sight problem)

the box is missing all its channel line up info best case sanario in 1/2 hour it will be done downloading it all again. too impatient to wait? 1) turn everything on as if it was working. 2) press power to turn off the cable box only (leave the tv on) and begin pressing ok or select over and over right away. may take a couple tries 3) you see a white screen with black text? select OOB and see if it says good or at least fair 4) select inband and see if it says good or atleast fair 5) if both good or fair wait; else make certain all cables are tight then check again 6) if they are NA or poor or anything of the sort call your cable operator good luck get a tivo ;}~

DONT USE the remote that came with your TV use the buttons on the box to change the channel. did the channel change? usually when someone only has one channel its because they are changing the tv channel not the cable box channel think of it like this: the TV is a monitor and should always be on the same channel (3, 4, hdmi, or whatever) its actually the box that tunes and the tv always stays on the same channel. so if you change the tv channel you are no longer watching the output of the cable box. USE the remote supplied by your cable provider

same problem here. stb turns off randomly and displays 8888 and locks itself. usually if your press the select button 4 times and turn the stb on again it works but you will have to wait 20 min for it to get the channels or dvr. still no permanent solution though