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Questions & Answers
How to use Danby DDR5511R, please help. When I
It may be running a cycle based on the humidity level in your home and the humidity level you have the controls set on. The lower the humidity setting (i.e 35%) the more humidity it will remove and the longer it will run. until the humidity level in your home reaches 35%. Of course all of this is predicated on how high the humidity level is in your home. If you have the humidity level to be removed set above 55%, it's not going to have to run to long. As that's a pretty high level of humidity. It simply is going to maintain that 55% level.
In an effort to help you even more, I have included a link to the Owners Manual for the Model DDR2509E. You can download and print this manual for future reference.http://www.danby.ca/cms/uploads/products/en_manual/DDR2509%2C_3009%2C_4009EE_EFOM.pdf
Also, it would be a good idea to take a look at the section on Routine Maintenance.
Hope this helps you. Please let me know.
on Mar 21, 2015
In the water collection tank area a arm with
Ken, that is the float valve, that sits inside the (I believe) the top right side of the bucket. It shuts the unit OFF automatically, when the bucket is full. Hopefully, it just fell off and didn't break off. The wheel end, fits inside the bucket and the shorter part of the 'U" shaped arm fits over the back of the bucket, so that it makes contact with bucket removal safety switch. If it broke off, it will have to be replaced. In some cases, the whole bucket assembly has to me replaced. Since your model has been discontinued, it would be best to contact Danby's Consumer help line: 800-263-2629 to obtain the necessary part(s)
In case you have misplaced your Owners Manual I have included a link to it, that you can download and print for future reference.
on Jul 15, 2011
I have a hose hooked up in the back to continually
The problem you're facing is either a clog in the drain hose or a clog in the hose connector's tubing.
The drain hose is an easy one to insect and clean, if necessary. For the hose connector tubing, you need to do the following.
Turn the unit OFF & Unplug it.
Using an appropriately sized, 18" long, plastic
Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing.
Continue to push it in until you reach a bend in the tubing. You will
need to gingerly work the Zip Tie past this bend, until it either
bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip
Tie back out while rotating (twisting) it. This will breakup any clogs.
As you reach the inserted end of the Zip Tie, be prepared, as some water
may follow.Reconnect the drain hose, plug the unit in and turn the Master
ON/OFF Switch to ON. Set the humidity extraction level to 35% or
Maximum if you have a manually controlled unit. Allow the unit to run,
while you monitor it for drainage thru the hose.
NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers
Hope this helped you solve the problem. P;ease let me know. Thanks.
on Jul 14, 2011
The dehuidifier has started leaking water out of
This is usually caused because of dirt buildup where the water runs out into the bucket...
Find the little tube or spout that runs the water into the bucket... then use a small toothpick or canned air to clean it out and get the water flowing out of it again...
on Jul 02, 2011
It runs 5 to 10
I guess you are having a problem. That model dehumidifier doesn't have a remote control. As a matter of fact, I'm not aware of any model dehumidifier that has a remote control. A remote would be useless. Now, some portable air conditioners have remote controls. Is that what you have? A portable A/C unit? Please advise. Thanks.
on May 26, 2011
Have classic dehumidifier model#CDR4500E. Can't
Your dehumidifier preset default humidity level of 70%. Which is rather high, if you're using the unit in the hot Summer months. You can override this setting and lower the humidity level in increments to as low as 35%. Which is ideal during hot, humid weather. The Air Down button lowers the humidity level.Once the level is set, the unit will cycle ON and OFF as necessary, to maintain the level of humidity.
I have looked at the Owners Manual for you unit, and it's very thorough. But, I can understand, if you're not familiar with how the units work, it could be confusing. Page 5, is very informative on how to operate the unit, as far as setting humidity levels, which is what's important. If the operation of the unit continues to be a problem for you, contact Danby Customer Support 1-800-263-2629 and they can walk you through the procedures, while on the phone with them.
Hop this helped you. Please let me know. Thanks.
on May 18, 2011
My Danby dehumidifier leaks out
The drain tube or hole that drains into the bucket is probably clogged.
Turn the unit OFF and remove the bucket. Look in the cavity where the bucket was removed for a drain tube or drain hole. Using an 18" long plastic Zip Tie or something similar (No wire coat hangers) , that's appropriately sized to fit in the hole. Carefully feed the ZIP Tie into the hole or tube and thread it as far as you can. At some point the drain will curve, but you have to carefully get past this point. Once the Zip Tie has reached as far as it can, slowly pull it out while rotating it. This will loosen the clog. Once you have it half way out, be prepared for water to follow. This method should solve the problem.
on Jun 26, 2020
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