20 Most Recent Canon MP490 InkJet Printer Questions & Answers

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My computer says my printer is offline. My printer

go to Printers and Faxes, right click on the printer and choose Use Printer Online
4/20/2018 11:51:38 AM • Canon MP490... • Answered on Apr 20, 2018
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I am using a Canon

Code 1485 indicates trouble recognizing the ink cartridges. Make sure both are inserted properly, and that both are Cannon compatible.
12/17/2017 10:20:47 PM • Canon MP490... • Answered on Dec 17, 2017
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My canon pm490 is saying printer offline when it isn't. have tried resetting no use

Check your data cable is connected to the correct port. Try changing the cable, and also have a look in your printers/devices folde and see if you have more that one copy of the printer installed. If you have multiple copies - delete them all and re-install one only.
4/14/2016 5:19:21 AM • Canon MP490... • Answered on Apr 14, 2016
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Can I print if th3 color ink cartridge is empty

Ho. There is no way to override that message. Both cartridge have to be functionals
6/22/2015 1:06:23 PM • Canon MP490... • Answered on Jun 22, 2015
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Had paper jam and will not print

switch off and unplug the unit. open the cover and remove all paper inside. Be careful not to damage any bits inside, Canon is fairly fragile unfortunately. switch pc off, reconnect printer and restart both, it should print hopefully.
5/31/2015 11:12:04 PM • Canon MP490... • Answered on May 31, 2015
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MP490 driver download to Vista PC

Do a file search for Canon, you may see the missing Icon and can "copy to" your Desktop
5/3/2015 8:33:27 PM • Canon MP490... • Answered on May 03, 2015
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How do I install? Do i need software?

Click on the link below , and enter your printer (pixma mx490) in the model name box. This will take you to the support page for your printer, where you will find manuals , drivers, software, etc. Service SupportCenter
3/15/2015 2:30:45 AM • Canon MP490... • Answered on Mar 15, 2015
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Inserted refilled black cartridge and get U051 code saying printer head not installed ???

Hi, the error needs for the print head to be reinstalled. After doing this you must do a print head alignment from the maintenance screen on the printer. Hope this helps. All the best.
3/13/2015 1:27:58 PM • Canon MP490... • Answered on Mar 13, 2015
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How do i know the mp490 printer is properly connected to the computer?

If this is a windows computer when you press ctlr and p the printer should be listed in the printer list. If it is not there and if this is a USB connected printer try reseating the cable or a different cable or a different usb port. If you still do not see it go to control panel, add new printer and select the printer from the list. These are the easy steps. It gets worse from there!!
8/1/2014 4:04:06 AM • Canon MP490... • Answered on Aug 01, 2014
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How do i scan onto my computer from my canon mp490

First install the Canon full feature software (MP Navigator EX for Windows) for your OS. If Canon doesn't have a version for your OS, you can only scan by launching software on your computer. See http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp490#DriversAndSoftware for the latest software and drivers. Make sure that the monitor feature runs at boot up (and isn't closed). Next launch the software on your computer and use it to scan something. Under Preferences in the General tab, select the software that should acquire the scan and the folder in which you want the files stored. (In Windows, the ScanGear MP program should launch as well.) Adjust the resolution as needed. Make a note of the settings that work well for that type of scan. Now, if you are using a USB connection to your computer, you need to set the Navigator to respond to the buttons on the all-in-one. This is under Preferences and the Scanner Button Settings tab. You need Auto > Save to PC. If you have the all-in-one connected to your network, you must scan from the computer. (There is no way for the software to monitor button presses across the network.) I hope this helps. Cindy Wells
7/23/2014 11:11:44 PM • Canon MP490... • Answered on Jul 23, 2014
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The ink doesn't cover all that needs to be printed: along the left margin, from top to bottom of page, only "dashes" of print are printed, running through every line of text. What is the reason. WIll

Is there a ribbon cable that connects to the cartridge carrier? If so, check it for connectivity to the carrier. It may be damaged from flexing or just not making good contact. Also check the area under the paper on the left side where the skipped printing occurs for contamination.
5/22/2014 3:58:26 PM • Canon MP490... • Answered on May 22, 2014
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USB draws too much power. When I plug my Canon

in to the PC or into a hub, hubs are bad, they are lower power.is this desk top, what is it? ok , its 400mA maxso unplug all USB device and for sure CELL chargers.there are only 2 possiblesPC has USB overload, too many devices.or the PC is bad.did you try all PC USB ports? 1 by one, all empty to start?
9/4/2013 10:30:36 PM • Canon MP490... • Answered on Sep 04, 2013
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