Tomtom XL 340S Car GPS Receiver - Answered Questions & Fixed issues


Touch screen

Contact who will supply a new touchpad for you to fit yourself, you need decent soldering skills or the entire screen will be damaged. Alternatively they will fit it for you. Sameday service. Usually take an hour while you wait or go walk about
11/9/2013 10:33:03 AM • Tomtom XL 340S... • Answered on Nov 09, 2013 • 45 views

Have a green light but holding the start button does nothing.screen is blank

Take it back to shop. You stated worked out of box then stopped working so assume brand new. Also contact tomtom support as it was a common problem with tom tom one and under guarantee they replaced mine.
10/19/2013 10:11:14 PM • Tomtom XL 340S... • Answered on Oct 19, 2013 • 150 views

Was just given a TomTom and car adappter to use on

The TomTom only needs for you to enter your destination address. Once that's in, you're ready to go. Along your route you can tap the center of the screen to find POINTS OF INTEREST such as FOOD, LODGING, etc...but will retain destination info 'til either cleared or changed to new destination.

To enter your destination, tap center of screen. There you choose house address, business address or city's center. If you choose street address screen opens to:keyboard. Type in destination State, ie; Maryland. Once you've typed state, hit DONE in bottom right corner. The screen then goes to CITY. Type in destination city then hit done again. Follow the same steps for STREET NAME & HOUSE #. Click DONE & CONTINUE as prompted. TomTom will then target your location and you're ready to hit the road. It will show you your distance and time (ETA). It will also show you the speed limit where you are and the actual speed you are going.

When you pull over for gas, food, lodging, shopping, sight-seeing or whatever, it will automatically account for this and will continuously update your coordinates to get you back to the highway/road you need to be on. And when you're ready to come back to MI all you have to do is hit the home icon and it will automatically map your trip back.(Home is - or should be - set to the home address of the owner of the GPS).

All-in-All it is user friendly and very simple to use.

If you need additional info, please don't hesitate to ask.

I hope this info was helpful to you. Good Luck!
Have a great trip and drive safely. :-)
4/17/2011 11:58:47 AM • Tomtom XL 340S... • Answered on Apr 17, 2011 • 259 views

I think my screen needs calibration. i left under

i would say you will need more than calibration , you will probably need a new touch screen. The hot sun has probably distorted the touch screen which is why it no longer responds correctly
4/7/2011 12:51:21 AM • Tomtom XL 340S... • Answered on Apr 07, 2011 • 614 views

How can I charge my tomtom xl 340s with my

According to Bill, from the TomTom technical services, your TomTom will charge when plugged either to your computer or to your car, as long at your gps unit is turned OFF.
7/9/2010 11:38:52 PM • Tomtom XL 340S... • Answered on Jul 09, 2010 • 435 views

I just bought it today at staples and its in a

Take it back to Staples and ask them how to change it, if that doesn't work ask them to exchange it for another one.
6/18/2010 3:57:31 PM • Tomtom XL 340S... • Answered on Jun 18, 2010 • 94 views

How do i get my tomtom to give street names in

Not all sound files speak out the street names. If you would like to have the street names spoken, you need to select a voice that ends with computer. For example, the voice file selection: Simon, English UK, Computer will speak street names. But the voice file, Bonnie, English US, will not speak Street names. Dave, English US, computer will give you street names but Lori or Mandy, English US will not. Procedure to get the street names spoken: Tap on main screen. Tap on change preferences. Tap on arrow. Tap on change voices. Tap (select) a voice that ends with computer. Tap select. Tap done till you reach the main screen.
5/10/2010 2:31:29 AM • Tomtom XL 340S... • Answered on May 10, 2010 • 483 views

How to change tomtom gps to chinese?

go to
5/10/2010 12:16:39 AM • Tomtom XL 340S... • Answered on May 10, 2010 • 562 views

To charge my tomtom, does my car need to be

hi, you can jsut charge it up each time you go in your car you dont need to do a full charge every time, most people leave them plugged in whilst driving so they are always being charged, so you dont need to do a full charge just plug it in as and when you want to use it.
if your going to use it without it being plugged in then the chances are it wont stay charged for long so this is why everyone just leaves them plugged in whilst driving their car, as the battery will go flat really quick.

5/7/2010 5:48:51 PM • Tomtom XL 340S... • Answered on May 07, 2010 • 222 views

Home address worng and the time of day

Tom set up the home address, try this video on the link below*&p_li=&p_topview=1
To set up time. Tap on main screen. Tap on change preferences. Tap on the arrow 5 times till you reach, Preferences 6 of 6 page. Tap on set clock. Select the way you want it to be displayed. Click done.
You can correct the time on the next screen using the up and down arrows. when you have the correct time click done.
4/19/2010 4:58:35 PM • Tomtom XL 340S... • Answered on Apr 19, 2010 • 339 views

What do i need to do when i hook up my tom tom for

It is a good thing that TomTom more or less functions like a computer. Start with downloading the TomTom home from TomTom website.
Then follow the link below.**&p_li=&p_topview=1
Then comes the tricky part. If you are in US or Canada, you will see that the new map will not install properly. Reason? not enough space in your Tom Tom for 2 maps simultaneously.
Solution : Connect the GPS to computer via USB cable . copy every thing to a folder in your computer. Make a second copy as a precautionary method. Now go back to the GPS (drive) in the file manger. (delete the maps-USA-Canad-Mexico folder. This is an example, if you are from a different country find the map folder and delete it. ) You will see that you have freed approximately 1.6 GB space. Go back to TOMTOM home and use the latest map guarantee feature. This time around you will see that the map updates completes without failure.
Check it out by driving around through some roads you know.
Good luck
4/19/2010 7:26:49 AM • Tomtom XL 340S... • Answered on Apr 19, 2010 • 460 views

The gps has a red circle with an Xin it .the gps

Probably the last update was not applied correctly or it was corrupted.
Please, try this:
1) Place the GPS on the cradle connected to the computer and start TomTom Home.
2) Turn the GPS on and connect it to the computer.
3) Erase the downloaded software (using the "remove items" from the TomTom home software)
4) Choose "disconenct device" from the drop down menu of TomTom Home
after the GPS powers down and restarts, press the RESET button on the button *keep it pressed for 7 seconds)
5) Repeat setps 1-2 from above. When TomTom Homw detects your GPS, it will offer to update it. If it doesn't, choose "update device" from the TomTom Home buttons

Please, report back if you need further assistance
5/31/2011 9:47:40 AM • Tomtom XL 340S... • Answered on May 31, 2011 • 138 views

My tom tom wont turn on where is the reset bitton

look for a small hole on the outside case near the sd card reader. might need a paperclip or pin to poke the microswitch inside the hole. simply clicking the switch doesn't work, try holding it for 5 seconds then try to power up. Common problem with GPS devices, (my mio included) is after being plugged in for a long time, the battery life becomes nil and it relies upon the charger. Check tom to xl for further problem solving. google search TOM TOM XL won't power up.
3/15/2010 12:36:41 AM • Tomtom XL 340S... • Answered on Mar 15, 2010 • 560 views

Trying to update my Tomtom One 3rd. I got: an

you can make memspace by throwing away any languages you dont need. make backup before erase. use latest tomtom software. good luck.
2/14/2010 7:06:50 PM • Tomtom XL 340S... • Answered on Feb 14, 2010 • 100 views

A picture of the tomtom is the only thing showing

go to, go to support, search for reset, select your device do as told. includes fotos of resetbutton and good discription. first make sure battery is full. goodluck.
2/12/2010 4:25:35 PM • Tomtom XL 340S... • Answered on Feb 12, 2010 • 62 views

I have a Tom Tom 340S XL and I cannot get it to

You solved the problem for me. I switched to a "computer voice" and the Tom Tom began calling out the street names. As many times as I read the 340S manual I never saw the requirement to use only a computer voice to speak the street names. Your help is greatly appreciated. Thanks again.
1/21/2010 9:48:49 PM • Tomtom XL 340S... • Answered on Jan 21, 2010 • 171 views

I lost my manual for my tomtom xl 340 so where can

you can download a copy of your manual HERE just scroll down the list until you see the one for the TomTom XL 340 then save it to your desktop or print it out

1/21/2010 3:03:34 PM • Tomtom XL 340S... • Answered on Jan 21, 2010 • 140 views

When i tap the safety alert camera on my XL 340s,

What you will find with most services +Camera's is they are subscriptions and you will have to pay a yearly amount
1/6/2010 5:14:32 PM • Tomtom XL 340S... • Answered on Jan 06, 2010 • 180 views

Got a TomTom XL which has suffered water damage.
1/4/2010 10:33:29 PM • Tomtom XL 340S... • Answered on Jan 04, 2010 • 247 views

How do i change the language to english

I am enclosing a few screen captures to help you find your way.


Tap the Change preference icon. It is the one with the blue wrench to the left of thae orange arrow on the top picture. Once you are in change preferences, use the right arrow to explore the options. Find the icon that is shown on the next picture (the Flags). Use the Up and down arrows that will show to the right of the list of languages to select the language you want.
1/4/2010 5:36:01 AM • Tomtom XL 340S... • Answered on Jan 04, 2010 • 82 views
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