20 Most Recent Canon PowerShot G11 Digital Camera Questions & Answers

We're assuming you have a lens error, restart camera message on your G11. Other than to turn the power on, there is really no way to restart the camera. If you've tried turning it back on and the error did not clear, the camera would require service. If you need to have that one repaired, you can go through: www.camerasandparts.com All they deal with are the service for the Canon Powershot cameras and the work through them is superb. Through them for that error is $89 with parts / labor included, servicing for the camera included, and return shipping. That's where a lot of people go for help with the Canons. They do excellent work on these cameras and they are actually affordable for repairs. Good luck with it.

Canon PowerShot... | Answered on Jul 18, 2019


Shutter Speed Problem with Canon G11?

If you are in M mode or Tv (Time Value mode or in fact Shutter Speed mode) and the Control Wheel does not seem to be changing your Shutter Speed properly:
There was a design change between the G10 and G11 and it is possible for lubricant to be placed onto a contact, rendering the contact dysfunctional.
There is a gap around the circumference of the Control Wheel that allows a very brief single squirt of WD Contact Cleaner.
One squirt, then rotate the wheel in both directions for a few seconds.


on Aug 18, 2018 | Canon PowerShot G11 Digital Camera


Problems with Control Wheel on Canon G11

There have been reports by many Canon G11 owners of malfunctions of the Control Wheel on the back.
This problem often is due to a lubricant used on the G11.
Cleaning the contacts underneath the Control Wheel will resume normal operation of the camera.
I use an electrical contract cleaner I purchase from Amazon. See photo

I don't take the camera apart at all.
I merely use the thin straw-like attachment to the spray can and inject a small amount of Contact Cleaner into the space under the Control Wheel, using the space that is around the circumference of the wheel.

Spray, rotate to distribute, spray, rotate to distribute, etc.

Only a very tiny amount of Contact Cleaner will be necessary.

canon g11 rear-1x4t2q5f5swm4szrydk4urg3-4-0.jpg

contact cleaner 2-1x4t2q5f5swm4szrydk4urg3-4-2.jpg

on Aug 16, 2018 | Canon PowerShot G11 Digital Camera

The exposure meter in your camera is underexposing due to the white background. Try adding up to two stops of positive exposure compensation. What you are seeing as blue is in fact grey - it may be an idea to calibrate your monitor as well.

Canon PowerShot... | Answered on Aug 10, 2017

Formatting the card will delete all the data on it. Buy a new card for use now, then use data recovery software on your computer to try to salvage the contents of the original card.

Canon PowerShot... | Answered on May 13, 2017

Possible Solutions.
1. Charge the battery
2. If still not turning on, try using a little rubbing alcohol and wiping the battery terminal(s) on the battery and the battery terminals in the camera. Use a QTip and allow to completely dry before recharging the battery or inserting it into the camera.
2. Replace the battery with new one.
3. On/Off switch may be defective on camera. Charger may be defective. Wire connecting power from charger to wall socket may be improperly connected or loose.

Canon PowerShot... | Answered on Sep 02, 2016

Lens probably does not retract because of debris or a misaligned gear box. The lens can in about 50% of the cases be repaired without having to replace it. Try to return to manufacturer first. If you're out of warranty, there are third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.

Canon PowerShot... | Answered on Jan 28, 2015

does it also show up when you display the images on the camera?
if so, its probably a camera issue, if not re-install the camera driver and program - it might solve this problem

good luck

Canon PowerShot... | Answered on Jan 08, 2015

It sounds like you have a menu setting that turns it off or a bad switch and the screen thinks it's being closed with the screen facing in. Try doing a reset to factory default through the menu.

Canon PowerShot... | Answered on Nov 30, 2014

The G9 has a design defect with screws that loosen, fall out, and short out the camera. I don't think the G11 has this problem, but it is most likely the fuse on the DC/DC board that has 'blown' causing there to be no power.

I'm not sure how much the part costs, usually about $30-40. We repair the no power problem for the Canon G9 for $85 incl parts, installation and return shipping of the camera.

Thomas Drayton
Owner, Darntoothysam.com
Affordable Digital Camera Repair

Canon PowerShot... | Answered on Nov 07, 2014

Normally just recharging / replacing the camera battery will allow the lens to retract. If not. Switch on the camera and GENTLY apply pressure to the lens at the same time. If not, im afraid it's off to the camera repair shop.

Canon PowerShot... | Answered on Nov 07, 2014

several things can cause this including a bad ribbon cable and a worn out button pad, or just a bad switch. Time for a tech to look at it. If you're feeling froggy, open it up and replace the button pad. Canon will send you another and may not even charge you.

Canon PowerShot... | Answered on Aug 22, 2014

This might be a good time to read the manual in book form or in pdf form, but I believe it is in the section "Changing the tone of an image".

Canon PowerShot... | Answered on Jul 27, 2014

Lens needs to be replaced

Canon PowerShot... | Answered on Nov 09, 2013

Once the date has been stamped onto the picture, it's just as much a part of the photo as anything else in there. Whatever might have been there before under the numbers is gone. You can crop it out, or mask it, or remove it by editing the photo, the same way you might get rid of a garbage can or other unwanted object in the corner.

Canon PowerShot... | Answered on Mar 15, 2013

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