Hi,
Improve the Fixya.com experience for everyone by voting!
Unfortunately, I would either have to be in the chat mode or on the telephone with you to fully analyze your problem and provide a coherent answer. But don't despair because there is a little FREE program that may solve your problem.
It happens periodically that our computer shuts down, restarts, hibernates or some other weird thing when we really don't want it to. I'm going to pass on to you a FREE and hard to believe program from Microsoft! I have no idea why this little program hasn't been advertised but then I don't own their stock.
Just click on the following link and your problem should be solved:
Download Microsoft's FixitI don't know your skill level so my suggestion is that you utilize the automatic function of Fixit.
Be a hero and fix your friends' computers; just don't tell them how you did it! That will be our little secret.
All the best,
Ben