20 Most Recent Konica Revio KD-400Z Digital Camera Questions & Answers


being rude won't help. Bye

Konica Revio... | Answered on Nov 10, 2013


The non-functioning of the camera can be a fault in the shutter, zoom or auto focus sections and may be due to the jamming or break in the Main control system or the drive. A simple was is to reset and we can try by removing the battery and card for some time. Now replace only the battery and while switching power ON, tap the lens hood on the palm of your hands so as to disengage any dirt or mechanism being struck.While powering pull the lens out as a jamming or misalignment can be reset.

Tips to open and check for common faults:

http://www.youtube.com/watch?v=v2Mj3Qp3xYU&feature=related
Use some air to blow between the lens to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must the camera be opened. If so check the voltage on the motor drive, check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and released. If none of these works then you can think of taking consensus with the service centre.
Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.

Thank You for using Fixya


Konica Revio... | Answered on Sep 20, 2011


If you mean the card was used for music transfer, then deleted in your computer, then placed in your camera and now reports no usable space, all you have to do is format the card in the camera to get it working again.

Konica Revio... | Answered on Aug 22, 2011


Hello

Thank you for using FIXYA!!!

This is a suggestion. If you do not feel comfortable trying it, you will need to take the unit to your nearest service centre. Feel free to let me know if you need any assistance.

The problem might be that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Konica Revio... | Answered on Aug 17, 2011


Take the card and put it into a card reader (either built-in to the computer or connected via USB or FireWire). Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa ( http://picasa.google.com )..

Konica Revio... | Answered on Jun 29, 2011


Unfortunately it's a 7 or 8 year old camera which is long out of production and the manufacturer no longer exists. It was only designed for a 5 year lifespan in any case.

Your chances of getting spare parts are practically zero, especially as even when it was a current model there were only a very limited number of spare parts available. On the whole, for all but the simplest of faults under warranty, Konica just disposed of faulty examples and sent out replacements.

This may sound negative, but it actually means that you have nothing to lose. I don't recall that I've ever worked on your exact model before but in general the cases are screwed and clipped, so you may need to judiciously use a case separating tool to get the case open. The zoom button will either be a rocker and spring assembly in which case you might be able to fabricate a new spring, or more commonly it's a rubber membrane in which case you need a non-available spare part which even if you can get will cost more than another camera. Sometimes I've managed to fabricate those by salvaging the membrane from an old remote control and then cutting out a small section as needed.

By all means go ahead and try to repair your camera, even if you fail it's good experience and you'll find that there are many other similarly good 4 and 5 MP cameras of around the same period (such as Sony's excellent 5MP DSC-V1) which you can now buy for next to nothing or even get free of charge. Obsolete technology tends to become drawer clutter and so you can usually find a friend or relative with one to donate or you can ask for one after joining your local FreeCycle group. In most cases you can expect to have to buy a new battery so try to get a solemn assurance that the camera is genuinely believed to be in full working order. It's not unusual to find that the CCD imaging chip has blown, the LCD panel has failed or the lens mechanism has jammed, and so that's why the camera got put away. If you have to resort to actually paying for a similar age and specification replacement, then £20 should be your absolute ceiling and at that price it should be in definite working order with fully functional batteries, all accessories and a useful memory card.

Good luck.

Konica Revio... | Answered on Jun 18, 2011


Hi,

Checkout this tip about digital camera error messages


Lens Errorfix for Digital Camera

heatman101

Konica Revio... | Answered on May 03, 2011


Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Konica Revio... | Answered on Mar 10, 2011


It sounds from the way you worded your question that you used the firmware update from the 500Z to update your 400Z. The update (ver.3.38A) specifically says that it will not work in any other camera. If your camera is not working now, that is the problem. Konica went out of business in 2006 so you can't even contact their service techs to find out how to get your camera working again. Sorry.

Konica Revio... | Answered on Jan 11, 2011


First the bad news. Konica got out of the camera business in 2006...all service is now handled by Sony. The internal battery is not user replaceable. It is a rechargeable battery that recharges itself from the regular battery. It takes about 3 hours to accomplish this. If you remove the main battery for 24 hours, the internal completely runs down and all date and time settings are lost. If after setting them again, you don't leave the fully charged main battery in the camera for at least 3 hours, they will disappear again.

Konica Revio... | Answered on Oct 12, 2010


The S0042 error code relates to a problem with the zooming mechanism (lens would not retract or extended)
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.

Konica Revio... | Answered on Aug 11, 2010


Hi.

System error S0051 means that the camera cannot control the lens anymore. When this happens the camera usually is not able to focus anymore.

The camera must be taken apart by a technician... unless you want to risk turning your camera into a bunch of tiny bits.

To get a quote on repair call Minolta customer service, your local number is listed on user manual or available on Konika Minolta website.

You can also get a quote from a third party repair service here:
Repair.

Regards.

G.

Konica Revio... | Answered on Aug 10, 2010


It might be telling you the internal memory is full. With no card in the camera, go into the menu and find "format"...follow the on-screen instructions to format (erase) the internal memory. Then insert your card and see if things improve.

Konica Revio... | Answered on Jul 14, 2010


Hi,


I highly recommend that you instead consider using a card reader to move the photos or videos to your computer. Card reader's do not require software (although Windows 98 and earlier may require drivers), are very inexpensive, are much faster downloading files from the camera, do not use the camera's batteries during the download, and are much less prone to file corruption of the photos during the download.Really, it would be better for the camera user if one of these was included with the camera instead of the cable and bundled software.You place the camera's card in the reader, plug the reader into the USB port, and your computer sees it as a hard drive. You simply copy/paste or drag/drop your photos onto your hard drive. For this simplicity, most professional photographers utilize card readers exclusively. You'll save yourself a lot of heartache if you convert to using one of these. Also make sure that you get a reader that is clearly stated capable of reading your card, particularly if you use SD-HC, XD, CF, or MS cards.


Thank you!

Konica Revio... | Answered on Jun 27, 2010


Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Konica Revio... | Answered on Apr 05, 2010

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