Thank you for your inquiry, kh57ca!
From what you are describing it sounds like the door latch assembly needs to be replaced. This is not a simple DIY job though. I would recommend seeking guidance from a professional technician to properly replace the door latch to avoid any future issues. Some of these intricate parts require precision and patience, therefore when replacing such components or removing them from your appliance, I would suggest seeking professional assistance. I hope this has been beneficial. -Matt
Hello Stephen Foster - Based on the symptoms you are describing, typically, the unit could possibly have a faulty timer, temperature sensor or water valve. Confirm that the holes are properly connected. Try resetting the washer by unplugging it or flipping the household circuit breaker off. Wait approximately ten minutes and turn the unit back on. However, if the issue persists, it is always a good idea to have a service tech properly diagnose your appliance.
The Fabric dispenser needs to have the hot and cold water at equal pressure for the fabric softener dispenser to operate properly.
1. Turn on the hot water fill then cold water fill at the washer. If the Wash Sense or temperature sensing is on it needs to be off.
Hello royal37 - Hi - The dispenser drawer could either be cracked or have a broken latch due to interference between the drawer front and top panel. Contact a professional to move forward accurately and might possibly need to order a service kit (PN: 137146000/part number may be different depending on your model number).
27 questions posted
Usually answered in minutes!
Step 2: Please assign your manual to a product: