20 Most Recent Kenmore 44921 Front Load Washer Questions & Answers

you can run a regular cycle with bleach as instructed in the manual. there may be mold on the rubber where the door closes. wash this with water and bleach. to avoid this problem in the future you can loosen the light bulb then you can leave the door open a little all the time with no light. press the off button when not in use.

Kenmore 44921... | Answered on Jul 26, 2017

Hi, it sounds like you have a major problem with your washer. The inner steel basket has a shaft attached to the back of it that goes through the rear of the outer plastic tub and attaches to the drive pulley. More than likely the shaft has broken off, the basket alone is over $500.00. It will more than likely need the rear of the tub as well for the seal and bearing. I have seen this many times. I would recommend buying a new washer unless you have some sort of extended warranty.

Kenmore 44921... | Answered on Apr 17, 2014

To unlock them press and hold the DRAIN/SPIN button for 10 seconds. Hope this helps....

Kenmore 44921... | Answered on Jan 19, 2011

Check on the drain valve /drain pump and test if the voltage comes to the component. If so the drain pump is not working well. You can remove and test on bench, clean and back flush to remove dirt and see for a good flow. Once confirmed refit or else the pump must be replaced if the pump is not performing as required , the coil can be faulty.
However if voltage is not present on the pump after the wash cycle and during the rinse cycle, the controller can be defective.

Kenmore 44921... | Answered on Aug 31, 2010


"FH" is a No Water Detect error.It is an indication that you either have no water coming into the washer, or very little water at all. Check whether the water taps are turned on sufficiently, the inlet hoses are not kinked, the water inlet valve is not clogged, you don't have a siphoning issue, and/or the drain pump is working.

Thank you !!

Kenmore 44921... | Answered on Aug 01, 2010


Thanks for using FixYa. Error code F/H means no water was detected entering machine or Pressure switch trip not detected. If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed. It can also happen if the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash. You’ll need to Press PAUSE/CANCEL twice to clear the display and then check:

• If there is no water in the unit:
• Make sure that both valves at the water source(s) are turned on all the way.
• Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
• Verify inlet valve operation
• If there is water in the unit:
• Verify Drain pump operation
• Pressure Switch Hose is in good condition and properly connected to Tub and
Pressure switch
• Verify there is not a siphon problem
• Verify wire harness connections to; Inlet Valves, Pressure Switch, Drain Pump,
Flow Meter and Central Control Unit (CCU)
• Check all hoses for possible leaks
• Verify pressure switch operation
• Verify flow meter operation
• Verify CCU operation

Please do rate the solution if the issue is resolved or else revert for further assistance.


Kenmore 44921... | Answered on Jun 03, 2010

"F02" is a Long Drain error code. This is an indication of an obstruction somewhere in the drainage system. In most cases, the drain pump reservoir needs to be cleaned out. The following link explains how:


If you check the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, as well, and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage this small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:


Replacements can be purchased at any of the following websites:


Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

If you have any questions, please post back and let me know. I hope this helps you.

Kenmore 44921... | Answered on Mar 19, 2010

All front loader have this problem. Use concentrated lemon juice to clean the boot and then you will have to leave the door ajar just a bit every time you finish washing. Sorry but this the nature of having a front loader. Also using powdered soap products will also almost completly do away with this problem.

Kenmore 44921... | Answered on Jan 31, 2010

this is a drain problem.inspect the water pump, motor coupler and the drain hose for kinks.

Kenmore 44921... | Answered on Dec 14, 2008

if softner has discharged it's probably working ok some water left behind is normal

Kenmore 44921... | Answered on Jun 24, 2008

If this is a 417 model your problem might be the pump itself. There is a pressure switch that detects whether or not there is any water left in the tub. If so, it will not go into high spin. Remove the lower panel and check the pump on the lower right side. See if there is any gunk or coins in there by removing the hoses attached to it. Have a flat pan or a bunch of towells ready to catch the remaining water from the tub. If the pump checks ok, the next move would be to check the motor controller itself.

Kenmore 44921... | Answered on Apr 25, 2006

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