20 Most Recent Kenmore 62872 Electric Dryer Questions & Answers

Most heat related problems associated with long dry times are contributed to clogged ventilation. A dryer needs proper air flow to dry efficiently. If the external ducting is clogged, this will cause the internal heating circuits to actually overheat to the point of failure. If your dryer is heating, but simply taking a long time to dry, I would recommend a thorough cleaning of all ducting.

An easy way to determine if you have restricted air flow somewhere is to simply remove the vent house from the back of the dryer and attempt to dry a load as you normally would. The air flow coming from the dryer should be forceful and warm (about 140 degrees F on most dryers). If it is, I would begin an inspection of your ducting from the point where it enters the wall, to where it exits your home. Rule of thumb: The SHORTER and STRAIGHTER the vent ducting, the BETTER. If you have ventilation that runs up the wall and into an attic, runs under a crawl space, or has excessive bends or kinks, all of this can contribute to creating chokes points where lint can accumulate and cause more resistance on the blower. In a nutshell: it reduces the dryer's efficiency.

If the air flow coming out of the dryer is weak, you need to inspect the internal ducting where the blower fan is. If the air flow is cold, you more than likely have a blown thermal cut-out (safety thermostat), or heating element. On your model dryer, the heating element and TCO are located behind the drum. If both components are good, you should be able to see the element glowing through the holes in the back of the drum and feel heat.

Read through the advice I've given and let me know what your symptoms are. Hopefully this is just a simple air flow problem. NOTE: DO NOT run the dryer for extended periods (meaning days or weeks) with the vent hose off. This will cause the humidity level in your home to increase, along with the temperature. Which can lead to mildew. I hope this information is helpful. Let me know if I can be of further assistance.

Kenmore 62872... • Answered on Feb 09, 2014

yes there is you'll have to get high temp lubricant or grease. Here is how to get to it. first check this site out to help you see and recognize the parts www.repairclinic.com/Appliance-Parts?s=t-41780042990-%3d%3d&z=100 Check out items 1851 and 774936. This is were you need to get to. First remove small access panel on rear after unplugging from power source of course. Reach in and undo belt. Then look at the very bottom of your front panel if you see two screws lay the dryer down on it's back and remove the screws. Lift the bottom a bit to see door switch wires undo them and remove front panel it will hook in at the top under the main top. Then unscrew the 3 screws inside the drum in the middle and pull drum out. note the 2 items I have given you item 1851 slides out of the cup(774936) apply high temp grease and replace item 1851 and put it back together. If you don't have the 2 screws at the very bottom of the front panel for removing then the other way to open it is by prying the main top up with a wide flat screw driver toward edges between main top and front panel then removing 2 screws on the inside of the front panel toward top then unhooking at bottom. To facilitate belt replacement I use small scotch tape pieces to tape the belt to the drum so that when you have it back together and you re-stand the dryer you can reach in from the rear access panel to re-attach belt to motor and tensioner. If this scares you too much you may call me and i would be glad to walk you through it. My name is James 417-926-0106. I hope these directions help and you have a successful fix. This type of problem is very simple. Do not forget to re-connect your door switch wires or it won't run at all. Good Luck

Kenmore 62872... • Answered on Feb 15, 2012

Hi laurie a pow...

Check and clean if necessary your vent hose.
If you vent hose "seems" to be clean then,try running the dryer with the vent hose off and see if the dryer is not running hot anymore.
Make sure your lint screen is in place and has no tears or holes in it and is still firmly attached to the frame.
If you are running too hot you are not moving enough air thru the system.
It could be that the fan blade is plugged up.
The problem could be a large lint ball build up in the center of the fan or a sock,thin pants,a pen,etc. that has gotten into the fan by falling down the hole where the lint screen is normally inserted.
You have to find the air restriction to solve the problem.
It also can be a loose or worn out blower wheel/fan.
Please take time to rate me.

Kenmore 62872... • Answered on Aug 22, 2011

Hi icooley150...

Sounds like your problem may be a broken belt, or the belt may have slipped off of the motor pulley, or idler arm pulley.
If you have to check/replace/repair your drum motor,drum seals,belt,rollers, etc.
If replacing drum seals be sure to use a good grade of weather proof cement to hold the seal/s in place, some seals are furnished with the cement to glue it in place.
Note: This method works for most front loading machines.
Remove the electrical console that holds the timer switch, start switch, etc. from the top of the dryer. Be real careful not to knock any of the wires off of the timer switch or other electrical connections.
Remove the lint filter and the screws that hold the filter housing.
Then remove the top of the dryer.Sometimes you have to use a flat bladed screwdriver to insert under the lid and pry up to remove the lid from the retaining clips.
Note: Some of the tops tilt backwards and do not have to be removed completly.
Remove the front of the machine, this will expose the belt and drum, remove the drum and belt and this will expose the drum rollers, idler arm bracket with pulley, and motor with pulley. Pay attention to the route of the belt, this will come in handy when you go to reinstall the belt and drum.
Sometimes the belt will slip off of the idler arm or motor causing the drum not to turn.
Note:The way the belt goes back on is, as the belt comes off the drum has to be doubled (pushed together to form a loop) and goes under the idler pulley then to the motor.
While you have the drum out, I would recommend that you lubricate the drum rollers at the shaft of the roller with a good grade of machine oil like 3 in One oil. This will save you a problem later with the rollers getting noisy, also check your drum rollers for flat spots, if they have flat spots on them this will cause a thumping type noise. You will need to replace the drum rollers if they have flat spots on them.
This is a FREE answer, Please rate me

Kenmore 62872... • Answered on Apr 27, 2011

The thermal fuse on the blower housing is most likely blown resulting in the motor not running. Unplug the dryer and disconnect the thermal fuse wires and tape them together or jump a wire between them to bypass the thermal fuse. After the thermal fuse is bypassed, plug the dryer back in start it. The motor should start if the thermal fuse is indeed blown and needs to be replaced. Otherwise, the problem is either the timer, motor, or start switch which will need further troubleshooting to determine exactly which among them is the culprit.

Regarding the automatic turning on of the heating element,it is obvious that there's a short circuit or wiring fault. The heating element only turns on when the motor is running because of the centrifugal switch for the heating circuit that is activated by the motor.

Check to make sure that no part of the heating element coil is touching its housing. The heating element turns on automatically when the dryer is plugged in if a coil part touches the housing. Review the wiring connections by referring to the wiring diagram and the illustration below. Take note of the wire colors in the diagram. Only the initial of the colors are used to label the wires in the diagram.

Please accept the solution if you find it helpful or informative. Accepting a solution cannot prevent you from communicating with an expert. You may continue communicating with the expert as long as you need assistance regarding the issue stated herein.

Kenmore 62872... • Answered on Sep 16, 2010

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Hi,

There can be many reasons why your dryer will not start or turn...

The most common causes are the belt breaking or jumping off, or the motor going bad...

Here are a couple of tips that I wrote will help you to figure out why your dryer will not run...

Dryer Repair - The Dryer is not Turning

Dryer Repair - The dryer will not start


Kenmore 62872... • Answered on Sep 12, 2010

if one of the coils on the heating element is touching metal this can happen,if the filter is on top the heater is in the back of dryer,you need to remove the vent line and remove the back panel and it's on the right hand side,if the filter is inside then the heater is behind the front panel.you need to remove the heater and inspect it to see if it's broke or where one of the coils are touching metal,if this isn't the problem you'll need a meter to check the thermostats,unplug the dryer before servicing it,but i would check the heater first,let me know what you find

Kenmore 62872... • Answered on Apr 19, 2010

Yes, it will be hot... but check out this tip that will help you to keep your dryer running efficiently...



Kenmore 62872... • Answered on Apr 15, 2010

It sounds like the felt pieces which guide and help to support the drum are worn out. If you get the full model number you should be able to order them at www.appliancepartspros.com Good luck.

Kenmore 62872... • Answered on Mar 10, 2010

If you have power to the unit and all of the various safety's and element is checking out ok, then you need to check the timer. The large red wire going into the timer is the weakest point, it draws a tremendous amount of current from the heater element and is the most frequent failure point in the timer. Remove the large red wire on the terminal marked RH on the timer. Slowly turn the timer and check for continuity between the RH terminal and every terminal on the timer. If you cannot get a continuity reading at any point in any cycle, then the contact inside the timer is burned up. Timer replacement will be nessesary. Here is a burnt contact: burnt%20dryer%20timer.jpg?height=235&width=420
Click on pic to enlarge
Sometimes you can file that contact down and go some more. This one looks fileable. I have seen em burnt slap up nothing left to file down. If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Kenmore 62872... • Answered on Mar 06, 2010

Clean vent first.
Might be gas valve coils too.
Dryer repair in orange county, ca

Kenmore 62872... • Answered on Feb 06, 2010

Sounds like you lost the lower roller/mount for the dryer drum.

SearsPartsDirect online should have a parts breakdown for you so can spot the part in question.

Kenmore 62872... • Answered on Jan 16, 2010

a dryer is not working at all that's not good! But it doesn't mean you need to go appliance shopping just yet. It may be something very simple like a broken door latch, a bad door switch or even a broken door switch actuator, in a kenmore dryer there is a tab thats sticks out of a hole in the wall that allows the dryer to run only if the door is shut, other models may have button that protrudes out of the dryer and when the door is shut, this allows the dryer to run. These switches go out from time to time, also if a dryer is full of lint build-up over time this will cause the dryer high limit or fuse to blow. The fuse is located near where the blower is in most cases. When the air in the dryer gets way too hot the fuse/hi-limit will blow and the house wont burn down.

Kenmore 62872... • Answered on Dec 29, 2009

where are fuses on kenmore dryer

Kenmore 62872... • Answered on Dec 08, 2009

The thermal fuse should be just inside the rear of the dryer and is usually attached to or is near the exhaust duct. It is about an inch long. It can be tested using a multimeter or ohmmeter. Check for continuity. A lack of continuity indicates a blown fuse. Hope this helps and best wishes.

Kenmore 62872... • Answered on Aug 28, 2009

Most likely a bad thermo-fuse also called a high limit. Not hard to fix and cost little.
Please rate solution if helpful

Kenmore 62872... • Answered on Aug 25, 2009

Not finding what you are looking for?
Kenmore 62872 Electric Dryer Logo

65 questions posted

Ask a Question

Usually answered in minutes!

Top Kenmore Dryers Experts

Dan Webster
Dan Webster

Level 3 Expert

8221 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers

Brad Brown

Level 3 Expert

18665 Answers

Are you a Kenmore Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Kenmore Dryers

  • Kenmore Dryers

Most Popular Question

heating element in kenmore dryer turn

  • Dryers