20 Most Recent DISH Network ViP 612 Questions & Answers

Set-up (Programming) procedure is too much to type in here, and is not practical and it will differ brand-to-brand remote controls. If you wish to get more; check the sites linked here. It has set-up code list & set-up procedure to many popular brand remote controls. The site has general set-up codes to check with TVs and other devices are given, in the order of the 'device's brand name list' in alphabetical order. Set-up code list to many brand remote controls also is given. Pull up older posts. Search the sites by type in the brand name to your device in its search box at the top right part of the display window. It will help you to find the document easily.
Programming Notes
• If your device does not respond to the remote after trying all codes listed or your brand is not listed in the code list, use the Auto Code Search method to program your remote.
• Sometimes the first code that "works" with your device may operate only a few functions of your device. There may be another code in the code list that performs more functions. Try other codes from the code list for more functionality.
This is a trial and error procedure; and quiet time consuming. You might have to check different codes said for your device.
Search the site by type in the "brand name" to your device; in the "Search box at the top right of the display window" to get gathered related posts.

DISH Network ViP... | Answered on Sep 27, 2016

To whom it may concern,

You're likely either experiencing overheating or power cycling.
Put the receiver into a well circulated area, and let it cool down. If this does not alleviate your problem you will need a replacement box. Be sure to set up insurance for your account before you ask for a new box to be sent.


If you need further help, I’m available over the phone at https://www.6ya.com/expert/brian_142c5ec89a7a3fda

DISH Network ViP... | Answered on Jul 23, 2016

The channel you are trying to view is not included in your package. If you think this channel should be included, contact customer service at 1-800-333-3474, they can correct whatever issue is causing this.

DISH Network ViP... | Answered on Mar 05, 2015

The blue light indicates power, electrical tape well block it, but it will always be on.

DISH Network ViP... | Answered on Mar 02, 2015

Hi there Rick, my name is Kimberly and I form part of the Social Media Department with DISH. It is my pleasure to help you. A VIP 612 is a single receiver, meaning it can only control one tv independently, if you do have a second Tv connected it is mirrored correct? (meaning it watches/shares the same programming as the main TV connected directly to the receiver) If so, the TV connected with RG6 cable must be on channel 3 in order to receive a picture. Feel free to reach me at: [email protected] if you have any additional questions or concerns.

Kimberly Escobar
Social Media Representative

DISH Network ViP... | Answered on Mar 06, 2014

Hi there! My name is Kimberly and I form part of the Social Media department with DISH. Are you still experiencing an issue with the remote? If so, please install new batteries. If issue persists feel free to reach me at:[email protected]

Kimberly Escobar
Social Media Representative

DISH Network ViP... | Answered on Dec 14, 2013

Ed Fox,

I can definitely understand the concern. Below I will give the steps to program a remote to an auxillary device, a link where you can look up codes, and the steps on how to preform a Power Scan if the codes don't work.

Codes: http://www.mydish.com/support/apps/remotecodes.aspx

Addressing Remote:

1.) Press and hold the clear DVD button until all mode lights light up.
2.) Release and DVD light will be blinking.
3.) Press 1 for a VCR/DVD, and enter the code. (if DVD code is 617, enter 1617)
4.) Press pound (#)
5.) Try functions (Power, Play, etc..) and see if it is working.
6.) If no function, repeat steps 1-4 with another code.

On the steps above, to program your sound bar, repeat the same steps but instead of DVD hold AUX, and instead of 1 before the code, press 2.

To Power Scan the remote, with the desired equipment on, press and hold the DVD or AUX mode button (about six seconds) on the top of the remote until all mode buttons light up, then release. Press 1 for VCR/DVD, or 2 for other equipment, then press STAR (*)

Press the Up arrow button once per second while pointing the remote at the equipment. If the code for it comes up, the equipment power off.

When it does, press the POUND (#) button. If the code entered is valid for the remote, the mode light will flash three times. To verify the code works try several different functions for that equipment.

Let me know if you have any other questions!

Tommy Faust
DISH Social Media Representative

DISH Network ViP... | Answered on Mar 06, 2013

Hi Cecil Threatt,

I do hope this has been resolved by now, but if not I would be happy to provide assistance. The receiver may need to be replaced if it's not powering on. To help verify where the problem is, make sure the receiver is plugged directly into the wall outlet. If it already is, then if possible try another outlet.

If the problem continues we can look into a replacement. You can send me an email at [email protected] and I can help you further!

Tommy Faust
DISH Social Media Representative

DISH Network ViP... | Answered on May 04, 2012

Hello Joe, my name is Becki, with DISH Network. You will want to make sure that the receiver is in a well ventilated area, and that there is nothing heavy sitting directly on it. The receiver's fan can start running constatntly if the unit starts to overheat. You may also want to try putting the receiver out on the floor for a few hours to cool down. You can also try to unplug the receiver from the power source for 10 seconds, that can be a more thourough reset than holding the power button down. The fan will run while starting the receiver up, for about 5 minutes, then it should stop running loudly. If you continue to have problems, please let me know!

Becki Barned
DISH Network Customer Service
[email protected]

DISH Network ViP... | Answered on Jul 14, 2011

Hi my name isMike Houston of DISH Network and I see when you got home from your trip therewas no signal. With it saying "you have fewer satellites than previouslydetected" means you will not have all of the channels in your package, if youwill please e-mail me at [email protected]I will be more than happy to assist you.

DISH Network ViP... | Answered on May 02, 2011

Hey there, ihacharya! I saw your post and would like to offer you assistance. You are going to need to upgrade your dish satellite to a newer model as the LNBF on the one you have isn't capable of receiving HD signal. You can email me your account number so that I can look into that for you. My email address is [email protected]

Hope that helps!

DISH Network ViP... | Answered on Mar 25, 2011

The function is always in use because of the ability to pause live tv and rewind. So its very common for the hard drive and fan to run often on DVR receivers. Does it still allow you to record programs? The best option would be to unplug it for 10-15 seconds which sounds like you have done. If the sound is becoming overbearing we can send a replacement receiver.

Nick Franta
DISH Network Customer Service

DISH Network ViP... | Answered on Feb 24, 2011

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