20 Most Recent Singer 9960 Quantum Stylist Sewing Machine Questions & Answers

You have created button holes with this machine before or first time?

I take that it ran the first stage, straight stitches, and stopped? If yes, its indicating it ran this first stitch series and determined there was no activation of the reversing lever. So it's advising what it believes are the actions necessary to correct the problem.

So it needs to be determined whether the lever is engaging or not engaging the button hole foot.

Suggest you try again and watch specifically how the button hole foot engages the reversing lever. May be a clue there as to why it has determined reverse lever not activated.

Singer 9960... | Answered on Aug 09, 2020

That is your upper tension. Rethread and make sure the presser foot is up. Then make sure the thread “seats” into the tension disks. When it’s right drop the presser foot and pull on the thread - if it’s tight, then you should be good to sew

Singer 9960... | Answered on Nov 14, 2019

Well, my first reaction is that the foot is defective. They are not very expensive; you can get one on eBay or Amazon. Your machine takes a low-shank foot. You might also decide to purchase one with a shank, instead of the snap-on that you have.

Singer 9960... | Answered on Apr 05, 2017

Take it for service.

Singer 9960... | Answered on Mar 24, 2017

Search for sewing machine timing.

Singer 9960... | Answered on Mar 11, 2017

Basting is simply using a long stitch that can be pulled out after you put the main stitch in. It holds fabric in the right place till it is sewn.

Singer 9960... | Answered on Sep 13, 2015

Likely the fuse blew because of other problems and installing a new fuse allowed the power to damage other components.

Singer 9960... | Answered on Sep 07, 2015

the 220 v cooked something internally your only choice is to take it to a shop .

Singer 9960... | Answered on Aug 31, 2015

Probably not. Those will have to be replace by a machine technician.

Singer 9960... | Answered on Mar 14, 2015

I just took a look at your user's manual (I recommend you go to the Singer site and download it--it's free), and on page 20, it says that the top button of the set of three buttons above the needle shaft is the needle up/down button. If you press it when the machine is NOT sewing, it will reset it to stopping with the needle UP instead of DOWN. In other words, it resets the needle's default position, but you must do that when it isn't sewing anything.

Singer 9960... | Answered on Nov 18, 2014

try a new needle-- one for the fabric your sewing
make sure the top thread doesn't come off the thread take up lever
make sure the bobbin is inserted correctly
if the suggestions don't help
take the machine back and tell them what it's doing and ask for another one

Singer 9960... | Answered on May 07, 2014

try a new needle--the correct one for the fabric and thread
make sure the top thread has not come off the thread take up lever
rethread the machine top and bobbin-- using every thread guide
make sure the bobbin is turned the right way in the bobbin case
if these suggestions don't help, then taking the machine to be checked would be a good idea.

Singer 9960... | Answered on May 07, 2014

Have you taken the bobbin out and made sure there is nothing caught in the bobbin race area. Maybe even unscrew the plate and take the whole bobbin race assembly apart and clean well. Once that is done put back together then re thread machine. Next I would start by hand turning the machine and doing some stitches slowly with the fly wheel make sure to to forwards only never turn the fly wheel back wards. If everything seems clear give it some power slowly and see how it goes.

Singer 9960... | Answered on Feb 13, 2014

repair shop time , timing is out of whack probably

Singer Sewing... | Answered on Sep 09, 2020

It is available on the bottom of this page. Press CTRL+F and type in 8209, press enter. You have to email the site


The magic 22 is here. Yours is referred to as the 'Magic 9'.



Singer Sewing... | Answered on Sep 04, 2020

It hasn't been replaced correctly. Refer to your manual

Videos and manual


Singer Sewing... | Answered on Aug 29, 2020

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