Top 10 Brother IntelliFax-2820 Laser Fax Questions & Answers

Press Menu/Set, 1, 6, 2 (2. Sleep Time should be displayed) Simultaneously press Start and Options at the same time Press Menu/Set Press Stop Exit This will turn the sleep mode off. The new setting will apply after the next time the machine copies, prints or is turned off and on.

Here is the service manual it should help :

http://www.feedroller.com/Store/Service%20Manual/FAX2800,%20MFC4800%20Service%20Manual.pdf

I spoke with Brother and one of the options was to open the cover, push options, push start, and then 1, then 1 again. If accept comes up, select. Then close cover and try again.

NG or poor line condition on the transmission report means that there is interference on the phone line.you need to double check the quality of the dial tone-if it static or clear.now,other interferences could be caused by other devices on the same line as your fax such as DSL modems.make sure first that you connect the brother machine directly to the walljack and try resending a fax.modem settings can be changed.e-mail me if you need that info

Make sure there is nothing caught where the documents go it. List up the scanner cover and look inside. It may need a separator pad or clean the feed rollers with some alcohol. Lawrence

Press Menu * 2864 (within 2 seconds) [MAINTENANCE MODE] press 01 (INITIALIZE)

If it has a Centronic Port (printer) or a RJ45 port (network) the answer is yes.

You will need the scanning software, if you don't have it on CD from www.brother.com

Need drivers for Brother fax 2820

This means that your Brother machine experienced a communications error when sending or receiving a FAX. This is generally caused by either interference on the line, phone line connection or another device on the line.
Try resending the documents and see if the message no longer appears.

If the message still appears, there may be a problem with the way the Brother machine is connected or you may have a bad telephone line. Disconnect any other equipment on the telephone line, i.e. answering machine, modem, extra telephones, switching devices, adapters, etc. Make sure the telephone line is connected directly from the jack (socket) on the Brother machine labeled "Line" to the telephone wall jack (socket).
Try resending again. If the transmission is successful, the problem was created by the connection of the Brother machine and the other devices on the line. Reconnect the other pieces of equipment one at a time to see which is causing the problem. If the error continues to appear on the report, try connecting the Brother machine to a different telephone line or have the line checked by the telephone company.

Hi there,
There is no option to turn off the ECM on Brother Intellifax 2820 , just set the compatibility to Basic so that the ECM feature will not be available. Just press Menu 201. Press down or up arrow key to select Basic.Press Menu/set and then Stop/exit.
Hope this helps. Rate if it works. Thanks