20 Most Recent Brother XL-5500 Mechanical Sewing Machine Questions & Answers

Your bobbin is probably too loose. When you set a new bobbin, stop every now and then and try with your fingers nail if it's nice and tight enough. Not extremely tight, but tight, not loose and moves easily when you set your finger between the threads.

With most fabrics (99%) the plate is fine at the the top position, just with very thick and "fragile" (satins etc) you might need to adjust it.

Settings: Tightest tension for the thinnest materials, more loose for the thicker ones, better have a test piece, it rarely goes under 5 anyway.

Brother XL-5500... | Answered on May 15, 2017

The manual should cover this. Here is a copy via the Internet.
Brother XL 5500 Operation Manual

Brother XL-5500... | Answered on Nov 29, 2015

You are not making it very easy to help you. I think you should talk to a person who sews, because I never heard of someone who cannot understand a manual. Call Brother at 1-877-276-8437.

Brother XL-5500... | Answered on Nov 29, 2015

Go back to your instruction manual, some available online. to Re-thread the machine completely and make sure you are threading correctly. If that's not it, you may have thread jammed in a mechanism and it needs a technician's tools to get at it properly.

Embroidery Services
San Diego, CA

Brother XL-5500... | Answered on Feb 26, 2015

Sounds like a broken belt, not something you can do yourself. You need to bring it in for service.

Brother XL-5500... | Answered on Dec 04, 2014

Usually when your bottom thread is messed up, it is because your top thread is not threaded correctly.

Brother XL-5500... | Answered on Jul 20, 2014

We can sew about 2 to 4 inches then the thread that goes through the needle snaps off & when you examine the back of the material the bottom stitch is loose. What is wrong?

Brother XL-5500... | Answered on Mar 26, 2013

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