Singer CE-200 Quantum Futura Computerized Sewing Machine - Answered Questions & Fixed issues

There is a patch for Windows 7 at That site is an amazing resource for the Futuras!!

Singer CE-200... | Answered on Dec 22, 2019 | 1,457 views

That is called the upgrade or compatibility software, and I would recommend that you search on eBay under Singer CE-200.

Singer CE-200... | Answered on Dec 22, 2019 | 209 views

You probably answered your question. The software is not compatible with the computer.

Singer CE-200... | Answered on Mar 07, 2018 | 248 views

Worst case scenario, replace the bobbin winder for $10 on Not a bad price, or just buy a bobbin winder from JoAnn's or Amazon. I have one and love it.

Singer CE-200... | Answered on Dec 15, 2017 | 268 views

Singer CE-200... | Answered on Dec 07, 2017 | 64 views

possible that win now extinct win xp cannot handle both as from a compatibility issue

Singer CE-200... | Answered on Nov 17, 2017 | 121 views

"PC" symbols on the machine panel if it is not connected to PC and switched on is a normal behaviour.
As for communication failure try to remember whether something on your pc has been changed: windows upgrade, machine got connected to another usb port etc. If any of such changes have been made try to reinstall Futura software. Otherwise launch troubleshooting utility and send its report to futura-support.

Singer CE-200... | Answered on Oct 26, 2017 | 1,125 views

There may be a small "DRIVER" needed for the computer to "see" the sewing machine (*make sure machine is turned on!) when the cable is hooked up. (*could be a bad cable try another they are $2 at fry's) This sometimes requires more computer work to make sure the usb cable is connecting the embroidery machine to the computer correctly.
This driver may be located on your Singer Futura Disk? this is not your program to run the singer machine but the one to connect the two so they can communicate embroidery designs and such.
Deep breaths it will never work if it goes out any window.
Embroidery Services
San Diego, CA

Singer CE-200... | Answered on Sep 20, 2017 | 51 views

I had the same problem, go head with machine off and embroidery unit off also turn wheel toward you. If it still won't go try winding a bobbin that is what happened with mine it seemed to undo the stiffness. You can also take the cap off the wheel and make sure there is no thread wound around it.
Good luck if this does not work there are other tips but it would take all night to email all the steps.
[email protected]

Singer CE-200... | Answered on Sep 01, 2017 | 200 views

Make sure you downloaded the correct update. Reinstall the original software. Now right click on the program file (.exe) file in the software folder (prob on c:, folder called Futura **). Mine is different than end of file will be different, so I put ** instead). After you open the file folder...right click on the program file & choose properties; choose Compatibility; Check the run as box (mine is set to winXP 2); and check the run as administrator box.
Try opening the program...if it can then do the update install.

Singer CE-200... | Answered on Apr 05, 2017 | 401 views

In your case, I believe that the needle height is out of adjustment, and it's an easy fix. Insert a #14 needle, and make sure that it is ALL the way up in the clamp. You can determine that by looking at the shaft right above the clamp; the needle end should be resting against what looks like a grey bar.

Next, take 10 pennies and stack them on the needle plate. Your machine's needle should JUST be resting under the needle; it should be a tight fit. If it's off just a "smudge," leave it alone. If it isn't, take the cover off the needle area, and locate two Allen screws on the needle shaft. The one that adjusts needle height is the bottom one, and you should only loosen by about 1/2 turn -- not take it off. Adjust to the 10 penny standard, then make sure that the eye is exactly to the font, then tighten.

Singer CE-200... | Answered on Apr 05, 2017 | 142 views

no damage to the machine yet
check the thread size you are using as you may have to use a needle with a bigger eye
thread is made by winding the material around and around then using a product to hold the material ends together
as a result thread will not last indefinitely and will break easily
you may have to use only thread from manufacturers that you know make good thread

Singer CE-200... | Answered on Apr 03, 2017 | 321 views

The design memory has probably been lost so there may not be any way of completing your design.

In the future, be sure to use a good surge protector on your machine. It's well worth the price...


Singer CE-200... | Answered on Jul 30, 2016 | 44 views

I found a solution that seemed to work for my setup (Vista-Futura 200): Go to the Futura support site . Choose "Service Updates" from the left-hand Menu. Choose "Quantum® FUTURA™ (CE-200) Owners running Windows XP Service Pack 2 operating system WITH one or more of the Options (AutoPunch, CrossStitch, PhotoStitch, and HyperFont) installed". Look for the bullet-point list in the explanations. It says there: "If you own the AutoPunch Option and you could not successfully install it, download the Service Update by clicking here." Select the highlighted link, download the patch and install it. Worked fine for me, I hope it helps you, too.

Singer CE-200... | Answered on Jun 01, 2016 | 6,468 views

need to replace part from company

Singer CE-200... | Answered on Apr 03, 2016 | 85 views

the buttonhole lever may need to be checked to see if there is something wrong with it

Singer CE-200... | Answered on Apr 01, 2016 | 55 views

Make sure you have the latest software version. Current version you may check in About dialog under Help submenu and in the same submenu you wil find a function Live Update.
Also make sure you switch on the sewing machine either with the large hoop connected or without hoop. If sewing machine was switched on with the small hoop attached, it will provide this error message about wrong hoop.

Singer CE-200... | Answered on Nov 11, 2015 | 478 views

There is an update to give an x64 driver for the Singer CE-250 that will let you run on an x64. With the sewing machine not connected to the computer, install the software that came with the machine. Click OK at all of the "cannot run x86 build on a 64-bit OS" messages. When it is done, install the software from . (The second one is for XP, Vista, and Win7 versions.) Accept the unverified driver (install anyway). After this completes, then connect the sewing machine to the USB port on the computer.

Similar patches exist for the CE-200.

I hope this helps. Please add a comment with the version number of your software. I know with Husqvarna Viking's 3D Embroidery, there are versions that can be upgraded to work with x64 and versions that are not patchable.

Cindy Wells

Singer CE-200... | Answered on Jan 18, 2016 | 365 views

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