20 Most Recent EnGenius DURAFON1X DuraFon 1X System Phone Questions & Answers


It is not receiving phone calls or the intercom to the handset does not work? Try reregistering the handset. You must be at the base to do this.

EnGenius... | Answered on Mar 27, 2015


Several things can go wrong. Do they need to dial an extension to access an outside line? Make sure they know this. Also, make certain to remove any area code in the menu settings. The phone could be trying to make a call, yet it dial the area code each time and screws up the PBX, so no outside line. There are more possibilities, but they require on site tests.

EnGenius... | Answered on Mar 27, 2015


Has happened before at many of our locations, always after being dropped. Usually the phone is not on silent, the ringer is broken. The only solution we have found is top replace the handset.

EnGenius... | Answered on Mar 27, 2015


Hold the large grey button on the bottom of the base unit down until all 4 lights come on. Then, on the handset, choose Menu, 6, 1. It will say so on the handset when it is registered.

EnGenius... | Answered on Mar 13, 2015


To change between pulse and rotary, from an administrator handset press MENU-9-1.

EnGenius... | Answered on Jun 26, 2013

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