20 Most Recent GE 14.8 cu. ft. / 419 liter Chest Freezer FCM15DPWH Questions & Answers

Hi Kenneth.

I understood that the fridge is starting but does not cool.

Check fridge temperature settings.

Check if the motor is starting. If the compressor is not running of if it clicks and does not start is the relay/capacitor connected to the motor.

Check if coils have been damaged or if the motor runs most of the time. If there have been a leak or if the refrigerant pressure is low the fridge will not cool.

If thermostat or electronic control is defective the fridge will not cool.

I can be a bit more specific if you give me the complete model number.

GE 14.8 cu. ft.... | Answered on Jan 07, 2012

If there is no cooling at all on the fridge section but the freezer works then it is confirmed that the compressor and gas pressure is OK. Now shut off the fridge and leave it powered off while you clean and check the evaporator for frost. If frost is seen it is a good indication as the compressor is working with sufficient gas within.
Now after about 6 hours plug in the fridge to start. Observe cooling to happen in about one hour and ice to from under three hours.
Earlier make sure that the thermostat was set to normal mode for freezer and fridge.
However if ice forms in the freezer then observe the fridge for about 24 hours for cooling to continue and the fridge to cut off . If not the auto defrost timer, or the thermostat must be checked. Frost formation without defrosting could block the air flow and so shut the air passage to the fridge. Also the blower fan must work and if this is not working then the fan can be faulty. Also a fault on the control unit is a suspect to non functioning of any one of these components.
If defrost timer works but frost keeps forming check while the compressor shuts if the heaters are working, check continuity of the heaters.
So try this test using a multi-meter on the defrost timer and the thermostat and make your observations so that we come to the solution.

GE 14.8 cu. ft.... | Answered on Jul 14, 2011

Rather than try to repair it or look into it, call the dealer or take it back to him as you will invalidate your warranty if you do anything to the unit, and that is not worth it. Let the dealer worry about it.

GE 14.8 cu. ft.... | Answered on Apr 28, 2011

dear sir/madam
i think after shift your freezer to your house during of transportation it has been leak from somewhere in copper pipe so, please contact to your maintenance personnel for find out leakage and after brazing it, and refill the gas, i hope after this your freezer will work properly.

hope answer the question
thank you so much
please vote!

GE 14.8 cu. ft.... | Answered on Sep 14, 2010

nothing to do with temp changes. only to do with a broken lock mechanism.

GE 14.8 cu. ft.... | Answered on Jul 26, 2010

This sounds like the temperature monitor is alarming because the temperature has not cooled down enough yet in your freezer. turn the monitor off until the freezer reaches proper temperature then you can turn it back on.

GE 14.8 cu. ft.... | Answered on Jul 20, 2010

your ptc overload relay on the compressor is bad,unplug it off the compressor and get a replacement at an appliance parts store,plug in the replacement and this will solve your problem

GE 14.8 cu. ft.... | Answered on Apr 27, 2010

TV is no problem and will have no effect...
This tip will help you see what has happened with your unit..



GE 14.8 cu. ft.... | Answered on Apr 22, 2010

Hi, when you defrosted this upright, did you use hot water or a heat gun to do this? No sharp pointed objects at all? I'm sorry to ask that, but have to as I have seen this many times ending in a tiny hole in the evaporator coil and loosing all of the freon over night. Nothing but the small condenser fan would be on. With the lights on we know there is 120 volts to the unit. If the freezer fan is not on it's because it is temperature operated and comes on at a certain factory set temperature. Sounds like it may well be the thermostat control inside not calling for cooling. It will have an aluminum long probe on it that senses the box temperature. The control that raises and lowers the box setting. Check to see if it is working by turning it slowly colder and see if you hear a very light click at all? This is what brings this system on and shuts it off when satisfied. The unit may be stuck in the defrost position not letting it come on. It may also be the defrost thermostat that is located in behind the panel inside the unit, back panel along with the defrost heaters.This box should go into defrost on its own and you should not have to defrost it. For now, concentrate on the thermostat control. If you can't get it to start, unplug it and try pulling this stat out just enough to see if something has come loose as a wire. This does happen. There is not a lot that you can check on your own. I am trying to give you some ideas according to what you have said that happened. So, if you know there is no way you may have chipped away at the ice and put a small hole anywhere, we know you have freon in the system. If you can get to the wires on the stat, you can test it with a jumper wire if you have a piece of 12 to 14ga. insulated wire laying around. If so, pull it out enough to see the wire terminals. Be careful as you will be plugging it back in!! I don't want you to take a shock, so please be careful. I know you can do this safely. Now, just take one end...make sure both are stripped and hold it on a terminal by the insulated part. Take the other end and depending on how many terminals it has, touch it to all, but the green ground wire terminal, one at a time and see if it starts. You will see it spark but don't panic this is normal. If it starts and runs, that control is bad and will need to be replaced. You can get all the numbers, serial, model, name and all and get one at a appliance parts house. If the unit does not start, contact me by my user name and we will go deeper into it. I believe it will be this control. Best of luck,

GE 14.8 cu. ft.... | Answered on Mar 13, 2010

the noise your hearing indicates the possibility of a bad start relay on the comp or possibly it just came loose during the move. on the side of the compressor you will see 2-3 wires running into an electrical connection reseat this first. if still no operation replace teh relay. you can purchase thru any reputable appliance parts dealer. after replacing the relay if you have no operation then likely problem is seized comp.
domestic freezers do not have low pressure switches that indicate low freon charge.

GE 14.8 cu. ft.... | Answered on Jan 28, 2009

Hi and welcome to FixYa,

Initially, a temporary workaround and as a test on the thermostat is to jump the two wires going to it. This should activate the compressor. Performing this would enable you to determine:
  • if the thermostat is good or bad;
  • if the compressor is running or not.
Even if the coils were dirty, the compressor should still work based on the thermostatic setting and the triggering of the controller board.

Pls post back result(s). Good luck and Thank you for using FixYa. Happy Holidays.

GE 14.8 cu. ft.... | Answered on Dec 22, 2008

Coolant is leaking (because it is probably old), so you might want to get a repair person to get some more coolant, or you could just buy a new Freezer.

GE 14.8 cu. ft.... | Answered on Apr 25, 2008


I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

GE Freezers | Answered on Jan 02, 2018

The 6 or7 may be a setting number or a degree readout, which is a little on the warm side, should be around a -10 to-15.
Consult your users manual for details ,.Does not sound like an emergency, but keep monitoring it'


This site may be of help.

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

GE Freezers | Answered on Dec 15, 2017

It sounds like this is a a non DIY issue. there is really not much you personally can do.
Contact an authorized servicer fir best results

Good luck!

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

GE Freezers | Answered on Dec 15, 2017

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