Top 10 HP Officejet Pro 8500 Wireless All-In-One InkJet Printer Questions & Answers

Here's what HP had to say about mine:
1. Print out a self-test page and check your firmware version.
Compare your version to this web page:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-82657-2&lc=en&dlc=en&cc=us&os=4063&product=3752456&sw_lang=

If your version is different, upload the new firmware in accordance with the directions provided.

If your version is the same, go to these steps:
1. On your printer, press * and # simultaneously
2. Press 1, 2, and 4, in that order. (This sequence should be the same for yours, too)
3. Select the underware menu (I know, sounds funny)
4. Select the System Menu
5. Select System Mode Time Out (you may have to scroll for a few screens)
6. Set this to 0, press OK
7. Turn Off/On Printer.

I just reset mine this morning and will find out tomorrow whether or not this is the fix, but it seems to be so far.

best of luck!

yes if you use a pdf editor or office suite.

Does the error read "The Following Printhead has a problem" ? If so, the printer needs to be reset. Read on ...

1. Press the power button on the printer to shut it off. If it will not shut off, pull the plug!

2. Remove the power cord from the back of the printer and from the wall outlet.

3. Wait about a minute or so, then reconnect the power cord to the back of the printer. Connect the other end of the power cord to to a wall outlet.

4. Press the power button to turn the printer on.

Does this solve the problem?

================================================
Hope this helps. Don't forget to rate my suggestion.
Randy

Changing a printer cartridge is not complex but improper handling of the parts may damage the printer and the cartridge. If the user notices that while printing the ink comes out dry or faded, it may be time to change the ink or the toner. The user will know if it is time to change the toner because instead of a sharp image, one will get a faded image. It is time to change the ink cartridge when the printing comes out spotty or colors are used to replace others —for instance, blue for black or yellow for red. Remember, faded images signal the need to change the toner; spotty printing signals the need to change the ink cartridge get more help for change cartridge .
Hope this helps you.

Constant jam indication. This gear is more than likely the cause after exhausting all other avenues. Also nearly impossible to get to let alone replace even if HP offered the part. There is a black cover over the clutch assy that can be removed to reveal the gear. In most cases the gear is either sitting in the bottom of the machine or split down one side. This is the second machine that I have diagnosed with this problem in a very short time. If you have this broken gear, consider it toast. Matt / E-tech Copier and printer repair.

Sometimes the paper gets caught inside the printer all the way to the right (or left) of the print carriage. You will miss seeing it because the print carriage has moved the jamed paper to the right (or left) out of view. Carefully and manually move the print carriage to the opposite side and you might find small pieces of jammed paper there.

You can find one here: http://downloadfreemanuals.com/officejet-pro-8500a-manual/

Follow this steps to make it work..
SOLUTION #1 CLEAN THE ADF FEEDER 1. take out all the papers that you have on the printer 2. turn off () the printer using the power button 3. unplug/disconnect the power cable at the back of the printer 4. Lift the cover of the ADF, and then find the rollers and the separator pad.
what is separator pad?? click here
5. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth. 6. Use the damp cloth to wipe any residue off of the rollers and the separator pad. 7. Dry the rollers and separator pad with a dry, clean, lint-free cloth. 8. Close the cover of the ADF. 9. Reconnect the power cord to the rear of the product. 10. Press the Power button ( ) to turn on the product. 11. Reload the original document print side up in the document feeder tray. 12. Try to make a to make a copy again using the ADF, if you are still having issues with it, continue to the next step.
SOLUTION #2 RESET THE PRINTER 1. turn off the printer () 2. unplug/disconnect the power cable at the back of the printer 3. while the printer is off and unplug, on the control panel of the printer press the # and number 3 at same time (keep on pressing and wait for 1min) 4. after 1min. keep on pressing the two buttons then plug the power cable back in to the printer. 5. If the printer does not turn on, press the Power button ( ) to turn it on. 6. release the buttons when part NVM reset appears on the printer screen. 7. press ok, then continue the following task.
IF THIS STEPS DID NOT RESOLVED THE PROBLEM CONTACT HP PRINTERS SUPPORT DEPARTMENT 1-800-474-6836
Good luck! :)

Printer wont do the alignment process if we replaced the cartridges, might be removed/re inserted the printer heads, then ply it process the alignment, if the print head nozzles are clogged, alignment process wont completes..
>Remove the print heads clean the nozzles with tissue paper gently at nozzles.
>borwse this link & see how to clean the print head,link:http://www.youtube.com/watch?v=ZAwYIbjswV0&feature=related
>Install the printer heads do the alignment..
> if not completed check which printer head clogged, replace the print head.

Check with another working or new cartridge, if problem not resolved,fault with iss unit(ink supply station). check ISS cables, PCB..replace ISS unit