there are no 12-15 year warranty, why say that?
(my guess its pay as you go support, that is no warranty sorry)
this is a relic PC, with zero support now.. (HP is fools for trying IMO)
you slam HP for a PC you never bought direct from them new?
wow, that harsh. did you mail the CP to them to fix it NO !
Geeksqxxxd can do this for #=$300 why?
first find true cause of failure then LAY BLAME.
yah think?
its overheating, and needs service ,just like your car when overheated do you say FORD sux if the 15 year old car overheats/?
nah, that be extreme.
so calm down now .
owning technology means , it needs service, from time to time
there is no free lunches, sorry. just like a car. no free fixes.
free advice sure, words are cheap and x10 that in silly non HP chat room here, why not ask for help on the real HP forum. using a working PC. (or even a cell)
what pC> CQ60-215DX
carbon dated at.2009 as old as, and is still supported, but not for long. (means get all that software and books there now for free)
running what VISTA , why no say so.?????
learn that fixing PC is a hands on job.
do you think fixing car , parked in a garage dead, you can fix it with online help, well it might work 1% of the time, with zero tools and zero tech skills but no it dont work
just like PCs. remote repairs are usually a waste of time. in most cases.
take your overheating PC, the cure is fix the over heat
an that takes skills and live fingers. and hands
did you clean all the vents first.
does the fan run fast, and its tiny radiator there, not full of lent.
no pc made runs overheated.,
all the PC can to is set the fan on high and pray
only the tech can fix it.
and sorry nobody works for free.
your PC support page, software books
https://support.hp.com/us-en/drivers/selfservice/compaq-presario-cq60-200-notebook-pc-series/3837670/model/3860069
the free HP forum is here, sad you didnt go there first.
and avoid any HP phone help, hell many are hackers pretending to be HP, YAH! lots, of fact HP help now.... learn that.
see this , its real HP. start here, and win,
https://h30434.www3.hp.com/
ONLY HANDS ON fixes the harder problems.
learn that.
ever fix things your self. you'd learn that day1.
a good example of this is a silly movie, 2016
called Passengers.
the forgot to make robot technicians... ooops. (only vacuum cleaners)
and by pure luck someone woke up and saved the day. (3 actually)
great lessons there for your future.
Dont' worry we will always be there. live hands on techs,
to make the phone geeks look lame.