20 Most Recent GE JBP35BHWH / JBP35BHCT / JBP35CHCC / JBP35EHBB / JBP35WHWW Electric Kitchen Range Questions & Answers


I just cleaned my non self cleaning stove; a task I thought would be daunting. I sprayed some oven cleaner in my cold stove, closed the door and left it overnight. The next morning, everything wiped clean VERY easily. I was surprised. then, I had to try to get the oven racks back in...hilarious! I actually stopped trying for a while, and that's how I found this site. Anyway, after 2 breaks of frustrating effort to get the racks back in, I realized I only needed to FLIP THE RACK OVER! The triangles on the front sides of the rack should point up...although it seems as if it should be the opposite. I guess I should have paid attention to what they looked like before I took them out.

Hey, it was pretty funny to me!

GE JBP35BHWH /... • Answered on Jun 06, 2020


Behind the clock panel, there is a fuse. You may have burned a wire off its connector too. Next time you come across that problem, sacrifice a potato and jam it in the socket and twist. Shut the power off first. Potatoes conduct electricity.

GE JBP35BHWH /... • Answered on May 10, 2017


· Look for welded relay contacts. (Heating elements on in off mode).
· Look for open thermal switch in lock motor circuit. Switch is normally closed and will open if area overheats due to fan not operating. Look for cause - fan thermal switch not closing, fan stalled, etc.
· Look for high resistance in the oven temperature sensor circuit due to high contact resistance (poor terminal crimp, deformed terminals, loose connection) or intermittent solder joint on control or intermittent oven temperature sensor.
· Look for electrical noise interference in the oven temperature sensor circuit (Ham radio, cordless phone, etc.).

GE JBP35BHWH /... • Answered on Jun 17, 2011


I had to push breaker to one side and then back to where it should be to "reset the stove"..

GE JBP35BHWH /... • Answered on Aug 11, 2010


If heating elements are not working, possibly it is caused by electrical issue. You need to check the wires that lead to the heating element hook-up to the heating element. There could be a bad wire or loose connection that is causing the heating element to not work. You may check this using a voltage meter. See attached illustration below for your reference on the details about where to aim the voltage meter. Please proceed with caution when testing this.


If there is no electrical issue on the heating element, possibly the elements are defective and need a replacement.
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GE Kitchen... • Answered 3 days ago


I had the same problem with a GE Profile Series 30 induction cooktop model number PHP9030DJ1BB. The problem was with one of the circuit boards which had blown the top of a capacitor. The good news is that you can buy all three of the circuit boards as an assembly for less than $50 from several online parts houses. The original assembly had been superseded by part number WB27X27843. This part lists for $456.75 on the GE website but many other places sell it for less than $50 for some reason. I purchased one and installed it and it fixed my problem. It is not easy to replace but it is doable. Shut off the circuit breaker, remove the straps holding the cooktop to the cutout, gently push from underneath on a corner to break the top loose from the counter. You will probably need to unwire the conduit then remove the cooktop and turn it over. Remove the screws around the perimeter and lift off the metal cover. Mark the power wires so that you know where they go back and take pictures of things as you go to aid in reassembly. Turn the top over and remove the screws that hold the circuit board assembly in place. I will be necessary to remove a couple of burners in order to access some screws. There are two long oval cutouts filled with white insulation that you can lift up to unscrew the burner wires and control wires from the circuit boards. Again it is a good idea to label them. Remove the circuit board assembly. Remove the fan from the old circuit board assembly and mount it to the new assembly. Install the ring gasket that comes with the new boards and reinstall the new assembly. Plug the wires back into their respective places, reattach the burners and reassemble. If you wish, you can look at all of the capacitors and see if you can find a bulged one which you could replace but for $50 you would probably be better off buying a new assembly. If you want to try replacing the capacitor, it is a 10uf 400 volt can type but if that does not work then you will be without a cooktop for however long it takes to order the circuit board assembly. I got mine at https://www.partselect.com/PS11766885-GE-WB27X27843-INDUCTION-Assembly-KIT.htm GE WB27X27843 INDUCTION Assembly KIT PartSelect

GE Kitchen... • Answered on Apr 13, 2021


If it happened on a single burner, I would suggest you replace the controller the knob is attached to. But since it happens on two front burners, a controller or panel connected to both burners needs to be replaced.. I suspect.

GE Kitchen... • Answered on Mar 25, 2021


You need a service visit. Your home fix was wrong advice. Gas stoves must be fixed by qualified service personnel BY LAW!

GE Kitchen... • Answered on Mar 07, 2021


There is no way to adjust. You would need a new analogue clock or digital module depending on the model of your mystery range..

GE Kitchen... • Answered on Dec 21, 2020

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