Hello. The error code refers to a defective keypad. I will absolutely need the entire model number(ex
JS968BF1BB thru 6BB,
JS968BK1BB thru 5BB,
JS968KF1CC thru 6CC,
JS968KK1CC thru KK5CC,
JS968SF1SS thru SF6SS), and there are a few more model series.
The part mounting, etc. is basically the same--HOWEVER, depending on the model, the
part number is different. (example JS968BF1BB touch panel is WB27T10439. JS968BK1BB touch panel is WB27T10751 and so on). Just looking on the net, I saw prices for this part in the neighborhood of +/- 200.00. Shop carefully for the best price--If you are hesitant about replacing the panel yourself, DEFINITELY CALL FOR SERVICE. Your range has several microprocessor controlled boards. I have replaced a fair amount of them--and no, they aren't bad or anything like that either. If you're going to do it yourself, take pix as you go, make a diagram if needed for the screw locations, etc.
ALWAYS REMOVE POWER FROM THE RANGE BEFORE TOUCHING YOUR TOOLS AND STARTING WORK!! I hope I helped you!