20 Most Recent GE 30 in. JGP337 Gas Cooktop - Page 8 Questions & Answers

or you could also have a switch issue sometimes when the switches overload on the inside they arch from one side to the other this causes power when it is introduced into the game to go through the switch the switches are wired in a chain from one the next in order to check this you would have to test where the voltage goes through each wire around the switches if your not familiar with doing electrical tests i would strongly suggest you call a technician. I just recently had a ge cafe that was a 5 burner and when you turned on to light one all would try to ignite after doing tests on the switch for which one was letting power go through even when the switch was off i narrowed it down to one switch and sure enough on the inside of the switch it had overloaded at one point and arched the metal inside the switch from one side to the other and this caused all to try to ignite because the switch was first in the chain if you have any further questions message me back and please remember when our chat has concluded to rank how this opinon has helped Thanks again Rick

GE Cooktops | Answered on Jan 08, 2011

Put a sheet of wax paper between the two plates for a few minutes while it heats up, then remove. It will transfer the wax to the grill so you'll temporarily restore the non-stick coating.

GE Cooktops | Answered on Jan 06, 2011

Hi, if you can hear the clicking sound but are not getting a spark then there is probably a short in the ignition system. Check for any loose wires on the ignition system. Make sure all the wires are properly seated. Make sure the spark module is properly grounded. As far as testing the spark module it should be generating a spark of course. The problem is that the average voltage for the spark module is 15,000 VDC so actual testing of that voltage can be difficult. Is the spark erratic?(should spark evenly). An erratic spark timing is a sign of a bad spark module. Is the spark slow? Check the polarity of the electrical plug. If it is clicking evenly then it is probably arcing somewhere inside the cooktop and you just need to find out where. Also be aware that if you get water into the cooktop that can cause possible grounding of the spark module or ignition system.

GE Cooktops | Answered on Jan 05, 2011


As the burners work intermittently and won't spark the issue is with the spark module going bad and should be replaced. However, if you want you can try to clean the burners first and see if this makes any difference, if not then replace the spark module. Hope this helps...please post back for further assistance.


GE Cooktops | Answered on Jan 04, 2011


Please post back with the manufacturers name and model no for assistance.


GE Cooktops | Answered on Dec 31, 2010

Sorry to read about your problem, I hope this helps you out.

You have a defective control firing off. I suggest you just turn off the the power to the unit, until you can have repairs made.

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GE Cooktops | Answered on Dec 31, 2010

Sorry to read about your problem, I hope this helps you out.

Their is no pilot lite on your oven..the clicking you hear is the electronic pilot system..
you have a defective control knob...

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GE Cooktops | Answered on Dec 22, 2010

Sorry to read about your problem, I hope this helps you out.

you have to pull the range out from the counter and remove the back

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GE Cooktops | Answered on Dec 21, 2010

Unplug your cooktop for 24hrs and retest. Sometimes moisture gets into the switches under the knobs and can cause a short. If this continues after you let the unit dry out then your will need the replace the switches/or switch harness.
Hope that was helpful please rate me a "4" if that helped.

GE Cooktops | Answered on Dec 14, 2010

unplug it and buy a new one

GE Cooktops | Answered on Dec 05, 2010

If you are saying the clicking continues you must move the burner knob past the LITE position.
If it continues clicking with the knob past the LITE position the ignitor switch behind the knob is bad.

GE Cooktops | Answered on Nov 30, 2010

Most likely this happen after cleaning the cooktop. Water has gotten into one of the spark ignitor switches. Generally, if left unplugged for a time (like a day or so) it will dry out on it's own and resume working again.

GE Cooktops | Answered on Nov 28, 2010

take off the knobs, unscrew the plastic underneath the knobs, take off the plastic cover. unscrew the four metal screws holding the the display panel on. remove the 5 silver screws across the top inside of the plastic cover front and the 2 black ones on the lower left and right sides. remove the to stainless steal stews on the sides of the stove towards the rear top. these should allow you to remove the cover once you unplug the two cables going into the burners.

GE Cooktops | Answered on Nov 24, 2010

When this happens on mine it is because some water has spilled into the recesses around the knobs, shorting the switches that supply power to the ignitors. It stops when they dry out. I don't know how this would have happened at 5 AM though.

I usually turn off the electricity to the hob until the switches dry. You can still use the burners, you just have to light them by hand.

GE Cooktops | Answered on Nov 18, 2010

One of your burner switches is stuck in the ON position. On older models the switch itself can be replaced. On newer models the whole bunch need to be replaced. c2c8a4f.jpg

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

GE Cooktops | Answered on Oct 25, 2010

It is sparking because the module does not sense the heat which would normally cause the sparking to stop.

It can be caused by a poor ground, make sure the ignitor at that burner is clean and free from any obstructions. If it is then it could either be a defective ignitor or spark module.

GE Cooktops | Answered on Oct 06, 2010

Please tell us everything you did to convert your stovetop/oven to LP? Beside swapping the natural gas orifices for LP orifices, did you also switch the appliance regulator over to LP? When you put in the orifices did you match up the proper size ones to each different size burner according to your owner's manual? They have #'s stamped on them to identify them and some are even color coded. Were you having any similar issues with your previous stove? If so, it may be a pressure problem. I can help you solve this problem with a little more information. Douglas

GE Cooktops | Answered on Oct 06, 2010

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