20 Most Recent GE Profile Performance 25.2 cu. ft. Side-by-Side Refrigerator with Dispenser TFX25PPBWW Questions & Answers


Try looking at the drain hole at the bottom, inside of freezer. If water spilled, it could have frozen and blocked the hole.

GE Profile... | Answered on Oct 18, 2014


Depending on the make, year, model and sometimes age of the unit, it could be the start relay and capacitor. Sometimes a power surge, or defective compressor, will cause the system to shut down and stop cooling, but occassionally the start relay will go bad and require simple replacement. Usually when you replace the start relay, it's a good idea to replace the capacitor as well. Upon purchasing these two items, check with the vendor to see if they will accept returns in the event this doesn't work because these two items can run between $80-$100 in some areas. A 3 n' 1 Start Solid State Relay Overload Start Capacitor Combination (Hard Start system) will do the same thing, you just need to know your systems H.P. rating (1/4-1/3 H.P., etc) in order to get the right part. Again, if this doesn't work, your compressor could be shot and the expense of replacing it along with service cost might warrant replacing the old refrigerator-freezer with a more modern system. Plus your home owners policy may cover some of the expense if you can show a power surge from your utility company into an un-protected system caused the damage. If your deductible isn't to high, you can off set the purchase of a new system by filing on your home owners. The average cost for a side by side refrigerator-freezer, depending on cubic feet, could range from $1000-$1700. A dependable service operative is suggested if you are not very comfortable with basic repair techniques, or these simple suggested remedies fail to solve your problem. As always, have your owners manual handy and scope it for ideas on problem solving. *If the food is thawing, you need to cook up what is left if possible, or you may buy some dry ice and place it in the freezer to keep the food frozen for a short period. The amount needed will be determined by the number of cubic feet of your system. Hope that helps and good luck.

GE Profile... | Answered on Apr 14, 2014


take your kickplate off and adjust the screws on either side shoulkd help

GE Profile... | Answered on Jul 07, 2013


There is a possibility that the defrost timer turned the compressor and fans off and stuck in the defrost lobe of the defrost timer. I want you to try turning the defrost timer slowly clockwise. The defrost timer is in location 257 behind the control panel inside the fresh food compartment. Here is a photo of the parts location HERE
If doing this causes the refrigerator to work again then replace the=> WR9X489 Defrost Timer
a77c93b9-d074-47c7-985f-1ef9b74b3950.jpg

If this does not work I want you to try something else so let me know what happens Thanks
Sea Breeze

GE Profile... | Answered on Apr 05, 2013


I have the same fridge and the water line freezes up in the door on a regular basis. I have to use a hair dryer and slowly wait for it to melt. It takes about 30 minutes and then works fine for awhile. It has become quite a habit that I'm not thrilled about. Don't waste your money replacing the board or anything else. GE was no help and I'm now shopping for a new fridge bc of this issue. Needless to say that it won't be a GE! Hope this helps.

GE Profile... | Answered on Jan 01, 2013


The humming you hear is probably coming from the motor not being able to turn the auger. Check to see that the auger is intact. I have seen where they come apart and get jammed up. Here is the part to order in case you find it bad.

The part comes with a 365 day, any part, any reason return policy.

GE Profile... | Answered on Nov 09, 2012


you might need to change filters. if you have hard water you might have to replace intire water line.

GE Profile... | Answered on Sep 27, 2012


I have a similar refrigerator and there is a problem with the the water line freezing in the area of the freezer door. You can solve it by removing everything perishable from fridge and shutting it down. I have had to do this twice and it works. We now keep the freezer set at 1 and it has been fine for a year. GE does make a small electric aftermarket heater that goes in the door area if needed.

GE Profile... | Answered on Nov 27, 2011


NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
The icemaker is 110v
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
If you still have trouble GO HERE:

hhttp://www.applianceaid.com/procedures.htm

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GE Profile... | Answered on Sep 19, 2011

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