Top 20 GE Profile¿ Arctica® Energy Star® 25.5 Cu. Ft. Side-by-Side Refrigerator with Dispenser, PSS26MSRSS Questions & Answers

use a hair dryer,unplug the machine or if you know how to manually get it into defrost do that so it will help you melt out the ice that's holding it in place.or you can put a towel down and pour hot water on it to melt it out,whatever works.sounds like water might have leaked from ice maker and froze the draw in place.

GE Profile¿... | 116 views | 0 helpful votes

Water valve is leaking / dripping. Replace water valve

GE Profile¿... | 107 views | 0 helpful votes

call for a technician to come out and fix it

GE Profile¿... | 111 views | 0 helpful votes

It should start up within a couple minutes. the electronic control board controls the compressor as well as all the other functions of the refrigerator. If the refrigerator is cold when you plug it in then it may not start right away but opening the doors for a few minutes should get it to start up. If it doesn't come on after a few minutes the control board may have issues.

GE Profile¿... | 107 views | 0 helpful votes

YEs, this is normal.

GE Profile¿... | 94 views | 2 helpful votes

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
The icemaker is 110v
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
If you still have trouble GO HERE:

including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
Thanks for using fixya
Leo Ponder

GE Profile¿... | 298 views | 1 helpful votes

On the very lower side and on the very upper side there are hinges.Both the freezer and fridge doors are placed on this hinges.Also there is a magnet in the refrigerator door frame.The door gets close, when this magnet gets together.One side is magnet and other side is iron.So they hold each other when you close any door.-------- But as you mentioned that fridge side door open, when you close freezer door.This indicates , either the hinge is got bit loose or the door seal, under which the magnet is located is not closing properly.---------- Press the fridge side door closed with you hand and then open close freezer side door few times.And then see, if the fridge side door open when you release you hand.--------- Also as you mentioned that ice maker is making ice but its making it slowly, this indicates that any of the door is not closing properly, so inside the refrigerator is loosing it coldness.So inside it gets bit hot and due to that ice maker take long to from ice. Get the door fitting checked.The hinges, the door seals the door placement, may be any of the door got bit low due to loose hinge and due to that its not getting properly close, so inside temp gets bit warm.--------- If doors not closing and door seals look worn out then door seals are to be replaced.It has to be replaced by proper tech.---- Getting this possibility of door alignment and door seals and hinges checked will point towards the faulty part.----------

You can get required parts from from online sites like: --- or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

GE Profile¿... | 116 views | 0 helpful votes

Freezing food in the fridge also freezes the water line for the ice maker.
You have a thermostat problem. Get a new thermostat fitted.

GE Profile¿... | 153 views | 0 helpful votes

HI there is a solenoid behind the the little control panel there that is bad or rusted, The part is $30-50.00, You will need to remove the control panel on the freezer door to change it.


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look down at the bottom crisper and there should be an air control that lets more or less air in from the freezer section. close this control down so that most of the air stays in the freezer. some models may say meats(colder) and vegetables(warmer).

some models the control in the down position opens up the vent more allowing it to get colder and in the up position closes the vent down more allowing less cold air into the refrigerator. you can remove the crisper and experiment with the control.

GE Profile¿... | 724 views | 0 helpful votes

If the Evaporator fan is running this will not apply. Every so often your refrigerator automatically goes into Defrost mode. This is when the machine shuts down the motor, turns off the fans and kicks on a heater located inside the freezer. If the machine has entered defrost and the timer has malfunctioned this may be your issue. How to check this is going to depend on which type of timer you have. Most machines have a timer that looks like the one pictured here. They can be located anywhere from back behind the compressor to behind the controls where you set your temperature. To check this type of timer to see if it has entered defrost and got stuck is rather easy once you locate the timer on your machine. All you are going to need is a flat head screwdriver and all you need to do is advance the timer. To do this, turn the dial on the timer clockwise looking at it straight on. You will notice that as you spin the dial around it clicks. At a certain point you will hear a different distinct click. That is the timer going into defrost. If you turn the dial just a little bit further you will hear that distinct click again. That is the timer going out of defrost. Turn the dial to make sure it is just passed the second distinct click. At that point the freezer fan should be running. You will hear the fan shut off when the timer gets to the first "click" and come back on after the second one. If the timer is not in defrost and the relays are not getting voltage you need to do one more test to see which is the problem. From here you will need to locate the thermostat on your refrigerator.
Testing the Thermostat or "Cold Control"
Most older style refrigerators have a thermostat that controls the temperature of the refrigerator. The freezer has an air diverter that directs a portion of the air from the freezer to the fresh food section. Usually the only thing inside a refrigerator that detects temperature is the fresh food thermostat. The freezer stays frozen because of the amount of time the unit calls for cold inside the fresh food side. When it cools the fridge side, its also cooling the freezer. It basically will continue to freeze the freezer as long as the machine is not in temperature that is as cold as the fridge should be. Like your garage in the winter time.
To test this Cold Control you basically need to run a jumper wire between the two wires going to it. The contacts inside are either open or closed. If it needs to cool, they close. If it's happy with the temperature inside the fresh food side, it opens. You need to test it to make sure that it is not stuck "open". You can create a direct short between the two wires going to it. At this point, if the defrost timer is not in defrost mode and the compressor tested good, jumping the thermostat should start the compressor. If not, replace the defrost timer. If the compressor starts up, replace the fresh food cold control.

GE Profile¿... | 123 views | 0 helpful votes

if turbo fans not running then the evaporators probably froze up and wont cool at all unplug and replace turbo fan and make sure u let the unit thaw completely i recommend atleast24 hours and turn back on and make sure turbo fan is running and u should be fine

GE Profile¿... | 1,173 views | 5 helpful votes

Hello. Hollow cubes is caused when there is not enough water going into the ice cube molds. That said, since you have too much water going into the water dispenser I would suspect that the valve needs to be cleaned or possibly replaced. Joe

GE Profile¿... | 195 views | 0 helpful votes

Your refrig display , has lost communication , with the main control board , located , behind the refrig , behind an 8 " X 10 " panel . The control board , is easily replaceable , with 7 or 8 plugs , attached to it . The part number , for your board , is WR55X10942 . It runs about $150.00 .

GE Profile¿... | 580 views | 4 helpful votes

I came across this problem recently , and found the main control board was bad . Check this site first , to see if it can be covered under warranty .
It was covered under warranty , at the previous customers residence .

GE Profile¿... | 958 views | 3 helpful votes

The bottom of the refrigerator and near compressor is where the condensate drains to. The condensate begins in freezer during defrost and collects in a collection tray behind rear wall of freezer and with a drain hole and pipe that feeds through the cabinet and down to drain pan where it is warmed by the compressor heat and returned to the air inside your home. The only way to really get a good look at pan is to pull the refrigerator away from wall and remove cover over the compressor are. I recommend unplugging first before placing hands inside.Thanks, Sea Breeze

GE Profile¿... | 321 views | 1 helpful votes

Unles this is a big change and is not affecting the fresh food sect temperatures.Those should be 38 degrees for food safety. As far as the temperatures measurements those are easily altered by placing articles of packages near the thermistors in freezer and fresh food compartment. There are many issues you need to consider with the model refrigerator Artic/Profile. They are very sensitive to power surge and simple failures. Hopefully your being only 2.5 years out GE has resolved the problems of the past.GE is a good company and they do support their customers through the 5 year sealed system replacement. There are very many models of your type. Could you send me the model number listed for example PSS26MRSS. If you could I will get you some information that can help you save you repair cost in the end, Now if there is a problem with the thermistors we will need to resolve that because it will cause more problems later. Thanks Sea Breeze

GE Profile¿... | 389 views | 1 helpful votes

There is a heater kit , pt # WR49X10173 , which can be installed . This part comes with instructions on how to install .

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Sounds to me that you need a new timer,the timer is responsible for All the functions of a cycle!!! if you remove the timer and take it to an appliance parts store(check the yellow pages) they should be able to supply you with a replacement.

GE Profile¿... | 73 views | 0 helpful votes

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