20 Most Recent GE Profile¿ Arctica® Energy Star® 25.5 Cu. Ft. Side-by-Side Refrigerator with Dispenser, PSS26MSRSS Questions & Answers

use a hair dryer,unplug the machine or if you know how to manually get it into defrost do that so it will help you melt out the ice that's holding it in place.or you can put a towel down and pour hot water on it to melt it out,whatever works.sounds like water might have leaked from ice maker and froze the draw in place.

GE Profile¿... | Answered on Dec 21, 2017

Water valve is leaking / dripping. Replace water valve

GE Profile¿... | Answered on Oct 01, 2017

call for a technician to come out and fix it

GE Profile¿... | Answered on Mar 15, 2017

The board is drifting. all this is done in the progra Board Needs to be replaced.

GE Profile¿... | Answered on Sep 08, 2014

It should start up within a couple minutes. the electronic control board controls the compressor as well as all the other functions of the refrigerator. If the refrigerator is cold when you plug it in then it may not start right away but opening the doors for a few minutes should get it to start up. If it doesn't come on after a few minutes the control board may have issues.

GE Profile¿... | Answered on Aug 17, 2014

On the very lower side and on the very upper side there are hinges.Both the freezer and fridge doors are placed on this hinges.Also there is a magnet in the refrigerator door frame.The door gets close, when this magnet gets together.One side is magnet and other side is iron.So they hold each other when you close any door.-------- But as you mentioned that fridge side door open, when you close freezer door.This indicates , either the hinge is got bit loose or the door seal, under which the magnet is located is not closing properly.---------- Press the fridge side door closed with you hand and then open close freezer side door few times.And then see, if the fridge side door open when you release you hand.--------- Also as you mentioned that ice maker is making ice but its making it slowly, this indicates that any of the door is not closing properly, so inside the refrigerator is loosing it coldness.So inside it gets bit hot and due to that ice maker take long to from ice. Get the door fitting checked.The hinges, the door seals the door placement, may be any of the door got bit low due to loose hinge and due to that its not getting properly close, so inside temp gets bit warm.--------- If doors not closing and door seals look worn out then door seals are to be replaced.It has to be replaced by proper tech.---- Getting this possibility of door alignment and door seals and hinges checked will point towards the faulty part.----------

You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

GE Profile¿... | Answered on May 29, 2014

YEs, this is normal.

GE Profile¿... | Answered on Dec 18, 2013

if turbo fans not running then the evaporators probably froze up and wont cool at all unplug and replace turbo fan and make sure u let the unit thaw completely i recommend atleast24 hours and turn back on and make sure turbo fan is running and u should be fine

GE Profile¿... | Answered on Nov 22, 2013

The connector that is leaking is bad causing tubing to come out and leak. The reason it won't flow is it is iced up inside of the door and no, unfortunately, you can't disassemble the door to get to it. It requires a door replacement. The connector is part number WR02X10471 from www.geappliances.com or GE Factory Service Parts at 1-800-626-2002

GE Profile¿... | Answered on Jun 08, 2012

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
The icemaker is 110v
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
If you still have trouble GO HERE:


including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
Thanks for using fixya
Leo Ponder

GE Profile¿... | Answered on Aug 16, 2011

Freezing food in the fridge also freezes the water line for the ice maker.
You have a thermostat problem. Get a new thermostat fitted.

GE Profile¿... | Answered on Apr 01, 2011

HI there is a solenoid behind the the little control panel there that is bad or rusted, The part is $30-50.00, You will need to remove the control panel on the freezer door to change it.


GE Profile¿... | Answered on Mar 28, 2011

can barely read the question because of all the ads!

GE Profile¿... | Answered on Feb 27, 2011

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